LR Direct Reviews 

1,061
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

During the past month I have twice attempted to buy filters for my 2022 Defender. Twice I have received confirmation emails, but then, a day or two later, LR Parts Direct has decided to cancel my orde... See more

Rated 5 out of 5 stars

Nice company to deal with. Communications are good. Stand behind their product. Shipping to NJ USA is usually faster then most mid- Country, west coast based suppliers. Prices are significanly... See more

Rated 5 out of 5 stars

I have been exclusively LRdirect for the last 4 months and have had over 6 separate orders, all have been trouble free and always promptly shipped. As I live in Germany I can order on the weekend a... See more

Rated 1 out of 5 stars

Follow up to my previous problems contacting this company. Advised of despatch via Parcelforce, but address was wrong, the first line was missing. Caused problems with carrier, who’s system can’t... See more

Company details

  1. Auto parts shop

Written by the company

We aim to be your one-stop shop for Genuine LR, Original Equipment and Quality Replacement Parts for Land Rover© vehicles. Providing a fast and efficient delivery service and unbeatable value-for-money to independent workshops, clubs, charities and enthusiasts. Supplying an extensive range of quality parts, accessories and equipment from Allmakes and Britpart as well as genuine Land Rover© spare parts for all models. We are not just another supplier however, drawing on over 65 years of mechanical experience working on all Land Rover© models from our sister company K Motors, we use the knowledge we have gained to offer an “LR Direct Workshop Approved” recommendation on products that have been tried and tested by our technicians.


Contact info

3.3

Average

TrustScore 3.5 out of 5

1k reviews

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No recent history of asking for reviews

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3.3

All reviews

(1,061)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Hi LR Direct,

Hi LR Direct,
I am a South African Land Rover Owner and really enjoy doing business with LR Direct whom I trust implicitly.
I choose the parts on line, pay the bucks on line, wait a couple of days and the parts arrive. I don't know how they do it so quickly, but it definately beats buying locally where the prices are up by 50% and take 50% longer to arrive. I think that says it all.
Go well LR Direct,
Regards,
Graham Emberson

29 April 2019
Unprompted review
Rated 4 out of 5 stars

The attention is cordial

The attention is cordial, although there are some products that are published and then are not available.
I bought many parts, but I find that the page should be more interactive and more friendly

29 April 2019
Unprompted review
Rated 5 out of 5 stars

Awesome!

Got the parts in reasonable time, customer support is excellent! Only problem was that the plastic mounts didn’t fit so I had to cut them on the side but it’s not a big deal.

29 April 2019
Unprompted review
Rated 5 out of 5 stars

I have used LR Direct for some time now…

I have used LR Direct for some time now for spares for my Range Rover here in NZ. They have always provided exemplary service and delivery times. They are so reasonably priced that even with taxes and delivery charges they are considerably cheaper than buying the spares here in NZ.
My only complaint, a small one, is that you have to know the LR part number not the name of the part when ordering which without some form of catalogue can prove difficult.
Hats off to LR Direct.

29 April 2019
Unprompted review

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