LuckyTrip Reviews 

1,834
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight how incredibly easy it is to plan relaxing holidays and use the intuitive mobile application to discover fascinating new international destinations. People also warmly appreciate the smooth booking process, convenient automatic flight check-ins, and the exceptionally responsive and helpful support team. Some reviewers were not happy with occasional technical glitches, noting that the app could sometimes be tricky to navigate or featured buggy search filters. Others also mentioned being dissatisfied with specific accommodation concerns, unexpected flight price increases at checkout, or minor seating arrangement issues.

What people talk about most

Holidays

Consumers find holidays booked through the platform to be a source of great satisfaction and ease. Reviewers... See more

Booking process

Clients share positive opinions on the booking process, describing it as a seamless and hassle-free... See more

User experience

People report positive experiences with user experience, highlighting how simple and effortless the booking... See more

Service

Users describe positive interactions with service, highlighting great communication and helpful support from... See more

Application

Reviewers mention positive feedback about app, highlighting that it is very easy to use and navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

LuckyTrip made it so easy to plan a getaway. We discovered a hidden gem that we'd never heard of, but absolutely fell in love with! The company sorted our baggage, flights, check-in, hotel and airport... See more

Rated 5 out of 5 stars

Just back from a 4 night solo trip to Marrakesh made easy and affordable with LuckyTrip. Lucy my point of contact was took care of my flights, accommodation, transfers, check ins and boarding passes.... See more

Rated 5 out of 5 stars

I heard about LuckyTrip years ago from an old flatmate, but had never given it ago. When trying to find a last minute long weekend trip, I redownloaded the app and I'm so glad I did! It's so e... See more

Rated 5 out of 5 stars

The whole experience was so easy- and it helped us pick a place we wouldn’t have gone to! The only thing was I couldn’t see the trip on my app for a while, but customer service was so lovely and sorte... See more


Company details

  1. Travel agent

About LuckyTrip

Written by the company

LuckyTrip lets you find a trip in one tap.

Set your budget, tap Lucky and instantly find a trip to an amazing destination. It’s the easiest way to find your next adventure.

We love uncovering hidden gems. Think Soviet dive bars, haunted Romanian forests, secret pink lagoons…

Each trip comes with:

📄 ATOL Protection
✨ Best Price Guarentee
✈️ Automatic Flight Checkin
🙋 Personal Travel Advisor
🌲 Tree Planting with every Trip

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,834)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

This was my second trip with LuckyTrip…

This was my second trip with LuckyTrip and just as well organised as the first. Absolutely no complaints from my side and will be booking again very soon. It’s so cheap that I am looking to go away for a couple of nights every other month and the best thing is they find a new city within my budget. Thank you

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend LuckyTrip

Highly recommend LuckyTrip. Good deals all year round and great customer service. Have been using LuckyTrip since 2022 and I never had an issue. All informations are available on one platform. Boarding passes are sent to you so no need to check in yourself. Amazing app

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Streamlined and convenient!

We recently went on a trip for two to Šibenik, Croatia. It was the easiest holiday planning and booking process I have ever experienced! We were given a list of locations based on the desired dates chosen and budget, and selecting the accommodation and other options such as valet parking were very straightforward.

I would highly recommend LuckyTrip to anyone who wants a good break without the usual hassle it comes with.

16 October 2025
Unprompted review
Rated 2 out of 5 stars

Review

Wasn't given the 'thing to do' part of the trip and I feel like I could have booked the trip myself cheaper. Also the Accommodation was terrible and they don't give you booking details until the day before a flight. This made it so I had to scramble to print boarding passes while abroad, stressful experience.

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, very helpful throughout, didn’t have to worry at all. Not one complaint.

17 December 2025
Unprompted review
LuckyTrip logo

Reply from LuckyTrip

Dear Roman,

Thank you for sharing your feedback, and sorry for any confusion regarding the “things to do” part of your trip - our App shows in multiple places that these are just recommendations, and not included in the price of the trip.

All prices include flights and accommodation, and any recommended activities are available to book yourself if you wish. All the specific details and booking links of these activities are visible in the App when you save or book a trip.

The accommodation that you selected is rated 7.7 on Booking.com, so I’m sorry to hear that you were unhappy with it. Lots of accommodation options are available in the App to choose from, with photos, descriptions, and guest reviews, to help our travellers pick the property that best suits them and their budget. If you let us know any specific issues with the property itself, we’d be happy to look into these further with you.

A confirmation email is always sent out within 24 hours of booking, followed by a further email 7 days before departure - both containing all the details of your flight and accommodation. If you didn’t receive these, please let me know. Boarding passes are issued once the airline opens online check-in, which in most cases is within 24 hours before departure.
Marrakech Airport does not accept mobile boarding passes, sadly, so paper boarding passes are required. This is an airport-specific requirement and, unfortunately, not something we’re able to influence, though I understand how stressful this can feel while travelling.

Your feedback is really helpful as we continue to improve our service - so please let me know if you’d like us to review any specific issues in more detail and I’d be very happy to help, thanks.

Kind regards,
Tiff

Rated 5 out of 5 stars

First class

The whole booking experience was first class. From registering all our passport details to ordering boarding passes Lucky Trip organised everything. Lots of fantastic suggestions of where to go and what to do at frankly unbelievable prices. Will definitely be booking our next adventure very soon.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

I have been on two trips to Seville &…

I have been on two trips to Seville & Copenhagen recently with LuckyTrip. The app is so easy to use, great communication from the team that check you in and provide the boarding passes. Both hostels have been fab, great locations and I plan on doing more trips with Lucky I would highly recommend.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Second time and as good as the fist one!

That was my second time using Lucky trip, the team, specially Lucy was brilliant! Every time I had a question or query she was immediately available and extremely helpful. Our boarding passes were sent on time and we had a relaxed and fun weekend with the girls! I really recommend them and thanks to the Lucky Trip team!!!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing website

Amazing website! Easy to use, good prices, and smooth booking. My trip went perfectly. I would highly recommend!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Booked my first break with LuckyTrip…

Booked my first break with LuckyTrip last weekend. I got a couple of days in Verona. Somewhere I wouldn’t have chosen but that’s the beauty of this app. I’ve already booked another for January.

Can’t fault the process, all flights and check ins taken care of. Got to the hotel in Verona and all went smoothly. I’m going to use LuckyTrip for all short breaks going forward and hope to see much more of the world.

I also love the fact that for every trip booked, a tree is planted with Eden to offset the carbon.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Booked a little winter getaway to La Gomera, a canary island I'd never heard of and what a trip it was. Lucky trip sorted everything. I just needed to provide passport details and they took care of the rest. Will definitely use them again!

21 November 2025
Unprompted review
Rated 5 out of 5 stars

The no-hassle holiday organiser

Easy to browse, easy to tailor the holiday to suit you and comms are excellent. This was the second break I've been on that was organised by lucky trip and it went really smoothly. Looking forward to the next one.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

LuckyTrip Never Disappoints!

I’ve used LuckyTrip several times now, and every experience has been excellent. Everything was exactly as described on the app — from the itinerary to the accommodation — and the prices were always very affordable.

What I love most is the support: the LuckyTrip team helps you from the moment you book right through to the end of your trip, making the whole experience smooth and stress-free. The app also provides great information about each destination, including what to see and do in the city.

Overall, LuckyTrip is a reliable, convenient, and fun way to organize your travels. Highly recommended!

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Very Good

Booked through LuckyTrip twice now and been happy with the service provided. Always useful for inspiration as well, especially with more airports having been added.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Thad a wonderful experience using the…

Thad a wonderful experience using the Lucky Trip app. The team is super-friendly, highly responsible, and makes the entire process effortless. I have booked multiple trips through the app-simply choose your
destination, and Lucky Trip handles the rest. It's always a smooth and enjoyable experience. I highly recommend LuckyTrip to friends and anyone looking for stress-free
travel planning.

28 October 2025
Unprompted review

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