Initially when I wanted to order, this item was out of stock so I filled out the form to be contacted when it became available. I never received the email despite the SKU becoming available again. Thi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality of the wallet IPhone case is very nice. Several color options. My only concern is the case doesn’t close when only a few credit cards & driver’s license are placed inside. I’m hoping... See more
I am a repeat and happy Lucrin customer. The products are of the highest quality materials and beautifully made. I have my first beef ever, however, which cost Lucrin one star. I ordered a jewelry cas... See more
We ordered the wrong iPad cover to replace the one I had soiled and worn out. Lucrin cheerfully and efficiently sent me a return authorization and return label, then issued a refund when they receive... See more
Company details
Written by the company
Established in 1994, LUCRIN flaunts over 30 years of expertise in leather handcrafting through several collections of bespoke leather essentials. Lucrin Geneva's sublime craftsmanship combines practicality, elegance, and timeless designs. Our distinctive style, designs, and diverse array of colors enthrall leathercraft connoisseurs and enthusiasts from around the globe. Lucrin Geneva offers unparalleled customization possibilities to our customers, all done with utmost care, precision, and love. Our luxury leather products also make precious gifts of time and attention for your loved ones.
Written by the company
- Personalize all your items
- Worldwide shipping
- Diverse means of Payments
- Satisfied or Refund
Contact info
United States
- customer@lucrin.com
- www.lucrin.com
4.1
Great
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Beautiful quality office accessories.
29 December 2025
The produce was very cheap with the price.
The produce was very expensive a phone case and my main issue is the outer part of the case doesn't have any adhesive and it's been scratching my screen. For the price on the case it shouldn't have this issue. Not thrilled with the case.
29 December 2025
Reply from LUCRIN Geneva
Dear Sir/ Madam,
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you experienced.
We are truly sorry to hear that the case did not meet your expectations, especially given the importance of proper protection and the value of the product. This is certainly not the experience we want our customers to have.
We would very much like the opportunity to review your situation and propose a more suitable solution. Please feel free to contact us directly so that we can assist you further and find the best possible resolution for you.
The Lucrin Team
Love the quality
Love the quality, the texture and the feel of their products. The color is magnificent as well. Highly recommend.
16 January 2026
Very high quality products and…
Very high quality products and beautifully designed. Customer services is very responsive and helpful.
26 December 2025
No Monogram
This is my second time ordering from Lucrin. Sadly, I recently lost my phone (and the new case along with it), so this case was ordered as a replacement. I did order and pay for a monogram on the back of the case this time, like last time, however, this time the case, arrived with no monogram. I am naturally disappointed since I did pay for the monogram and it wasn't cheap. Hopefully Lucrin will help me make this right. We'll see.
15 January 2026
Reply from LUCRIN Geneva
Dear Sir/ Madam,
Thank you for sharing your experience with us, and first and foremost, please accept our sincere apologies for the disappointment caused.
We are truly sorry to hear that the monogram was missing from your recent order, especially as this service was requested and paid for. This is certainly not the level of quality or attention to detail we strive to provide, particularly for a returning customer.
We would very much like the opportunity to make this right. We kindly invite you to **contact us directly**, so that we can review your order in detail and propose a suitable solution to assist you further.
Thank you for your understanding, and we hope to restore your confidence in LUCRIN.
The Lucrin Team
Thank you for your beautiful product
Thank you for your beautiful product! I really love them so much. Thanks for always making all the items in good quality!
Best wishes!
14 January 2026
This organization is reliable
This organization is reliable. I purchased a phone cover that was not compatible. I returned it and was promptly reimbursed. Dr. Erwin Verelst
10 January 2026
Unprompted review
Highest Quality Perfect Fit
Excellent quality, perfect fit, well engineered, love it. Case for iPhone 16 pro max. Fast delivery and beautiful packaging.
20 January 2026
Unprompted review
Good quality. Specs are off.
I loved the leather, the finishing, however, the size specification was not what the website said. I sent a note to customer service about it and did not hear back.
12 January 2026
Reply from LUCRIN Geneva
Dear Sir/ Madam,
Thank you for taking the time to share your feedback.
We are pleased to hear that you appreciated the quality of the leather and the finishing. We sincerely apologize for the discrepancy you experienced regarding the size specifications, as well as for the lack of timely follow-up from our customer service team. This does not reflect our service standards.
Your comments have been taken into careful consideration and shared internally to help us improve both the clarity of our product information and our responsiveness. We appreciate your understanding.
Lucrin Team
Love the style and workmanship of the…
Love the style and workmanship of the IPhone 17 Air belt case. It’s soft and the right size. Would like stronger magnets to keep the flap closed however
12 January 2026
Reply from LUCRIN Geneva
Dear Sir/ Madam,
We sincerely apologize for the inconvenience and frustration caused by this situation.
This is certainly not the experience we aim to provide. Our team will contact you directly to review the matter and assist you further in finding an appropriate solution.
The Lucrin Team
I ordered a laptop cover at the end of…
I ordered a laptop cover at the end of December and have been receiving an email almost every day that it is delayed, possibly due to tariffs. Below is the order# and date of purchase. I am wondering if I will ever receive it or if I should cancel the order. I was really looking forward to trying your product.
Date: 12/28/25 No: #US000142927
If you have any insight, I would appreciate an update.
Thanks,
Sharon Phipps
28 December 2025
Reply from LUCRIN Geneva
Dear Sir/ Madam,
Thank you for your message, and please accept our **sincere apologies** for the repeated delays and the frustration this situation has caused.
This is certainly not the experience we want you to have, especially when you were looking forward to receiving your product. Our **Customer Experience Team will contact you directly** to review your order in detail and discuss the best possible solution with you.
Thank you for your patience and understanding.
The Lucrin Team
I am so glad found this company
I am so glad found this company, my phone case is beautiful and delivered promptly from Germany to Chicago even with customization I ordered in a week. I tried to order from Aspinal a month prior and they cancelled my order 3 x and are not refunding my money. Only by from Lucrin, Aspinal will steal your money
6 January 2026
iPhone 17 Pro cover
Bought a iPhone 17 Pro cover, the charging porthole is not aligned with the device porthole.
If u use any charger other than an apple made cable charger, it will not go completely into the porthole (apple chargers are thinner than some other chargers) meaning u cannot charge the phone.
Support was responsive and they sent a new one immediately but, I think they just sent another one, instead of testing and fixing the problem and sending an updated case. I would not have minded waiting for a fixed case even if it took some time, quite disappointed.
Caused quite an embarrassment, since everyone was quite amused that such an expensive case cannot even get a porthole cut properly.
5 January 2026
Unprompted review
Reply from LUCRIN Geneva
Dear Sir/ Madam,
We’re truly sorry to read about your experience and for the disappointment this has caused. This is certainly not the impression we wish to leave, especially given the expectations associated with our products.
We appreciate you acknowledging our team’s responsiveness, and we regret that the replacement did not fully address the issue to your satisfaction. We would very much like the opportunity to review this matter further and explore a more appropriate solution with you.
We kindly invite you to contact our customer service team directly so we can assist you in detail and ensure this is handled properly.
The Lucrin Team
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