Had Lulu print some stories I wrote for my children. Paper, pribt and binding quality is book-shop / publisher level. Rates are good and shipping fast and efficient. The marketing mails are a bit ted... See more
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Review summary
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The quality of the prints is always top tier, and I've been using Lulu since 2018. They get your books shipped out in an orderly fashion as well. I'd highly recommend them, and although I'm only able... See more
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Easy to prepare and get the book. Suggestions: 1. More pre-formated covers to choose from, 2. Easier to get from private to public (I couldn't find how to do it, 3. When revising a project, show prev... See more
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I've been publishing and printing my books with Lulu since 2019. The book upload process is smooth and easy, and customer support has always been very helpful and on the ball. My newest batch of books... See more
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Company details
About Lulu
Written by the company
Lulu is a global publishing technology company focused on digital book printing and fulfillment logistics.
Lulu’s all-in-one platform provides the infrastructure for creators, businesses, and publishers to create and sell print-on-demand books worldwide through direct ecommerce integrations, API-driven automation, on-demand production, and global fulfillment.
Lulu’s platform enables automated, scalable book production and fulfillment without inventory risk, offset minimums, warehousing, or manual logistics. The result is faster time to market, reduced waste, expanded margins, and ownership of the customer journey.
Lulu is built for individual creators monetizing ideas, businesses scaling direct-to-consumer book sales, and enterprises powering complex publishing operations. We support every step of the lifecycle:
- Create and upload book files with flexible tools
- Automate secure publishing workflows through API integrations
- Print premium, on-demand books with intelligent global routing
- Deliver direct to customers in 200+ countries and territories
- Access to data and analytics for forecasting and sales visibility
As a certified B Corporation, Lulu is committed to sustainable practices, ethical business standards, and community empowerment.
Lulu prints books, but more importantly, Lulu powers the infrastructure behind modern print-on-demand publishing.
Lulu’s team is committed to the success of our creators and businesses every step of the way, which is why we offer comprehensiveguides and resources and have a fantastic support team.
Contact info
United States
- www.lulu.com
4.4
Excellent
6k reviews
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Lulu.com is the most effective and…
Lulu.com is the most effective and user-friendly form of online publishing that I've used.
Started out with CreateSpace.com, they were great until they got bought out from Amazon.
I've also tried Blurb, CafePress, many others.
I think the reason that Lulu is so great is because the founder is really behind it still.
For whatever other reason, it's simply been the most effective in terms of actually being able to get things published in high quality.
21 September 2026
Reply from Lulu
Wow, thank you for such an incredible review and for sharing your publishing journey!
Having tried multiple platforms, your recommendation means the world to us. We take immense pride in maintaining high-quality print standards and keeping our platform creator-centric and easy to use. Thank you for choosing Lulu as your publishing home!
Bryanna
Lulu
Lulu printing
Printing my novels with Lulu has been a breeze. If any issues arise, their staff is very helpful and professional.
21 September 2026
Reply from Lulu
Thank you for taking the time to share your review! Providing a smooth printing experience backed by reliable customer care is what we aim for every day. Happy writing!
Bryanna
Lulu Support
I received excellent service
I received excellent service, especially from Lena V. Excellent Communication and action taken.
Thank you
17 September 2026
Reply from Lulu
Thank you so much for your kind words! We’re glad to hear that you received excellent service and that Lena was able to provide helpful support throughout the process.
We’ll be sure to share your wonderful feedback with Lena. Thank you for choosing Lulu!
Warm regards,
Taylor M.
Lulu has made the dream of writing my…
Lulu has made the dream of writing my own book and having it published come to reality. So easy to use their website.
17 September 2026
Reply from Lulu
Thank you so much for the wonderful review! Helping authors bring their dreams to life is the heart of why we exist, and we are thrilled that our website made the process so easy for you. Welcome to the published author family, and have a remarkable day!
Bryanna
Lulu
Reply from Lulu
Thank you for sharing your experience using our site. We appreciate you taking the time to share your feedback with us!
Warm regards,
Taylor M.
Satisfied
I'm very happy overall with the quality of publishing, the customer service, and the shipping. If there ever are any issues, they correct them in a very professional and efficient way. I recommend Lulu.
20 September 2026
Reply from Lulu
Thank you so much for your wonderful review and recommendation! We take great pride in our print quality and fast shipping, but standing behind our work and resolving issues efficiently when they arise is just as important to us. Thank you for choosing Lulu have a remarkable day!
Bryanna
Lulu
There’s no designer on staff to check…
There’s no designer on staff to check files before they go to print.
4 September 2026
Reply from Lulu
Hello,
Thank you for your review and feedback!
As a print-on-demand platform, we provide creators with the tools to review their own files before going to print to ensure the final product turns out exactly as envisioned, while our team manages the printing quality!
While our support team is always happy to help walk you through the setup process, we do not offer direct in-house design services. However, we are partnered with several professional design organizations that can assist you with direct cover and interior design support! You can explore these services on our Partner Services page here: https://www.lulu.com/partners
If you have questions or would like further support with all things print, feel free to reach out to us here: https://help.lulu.com/en/support/tickets/new and we can assist from there!
Bryanna
Lulu
From uploading my project to finishing…
From uploading my project to finishing it was a great experience. When I need help it was there
19 September 2026
Reply from Lulu
Thank you for sharing your feedback! Providing an easy creation process backed by reliable, accessible help is what we strive for every day. We look forward to working with you on your next project!
Bryanna
Lulu
I had a glitch in signing in to your…
I had a glitch in signing in to your system to work on a book. Your tech team fixed it immediately. I loved that because we all have glitches in our business. The thing that separates good from great is how fast it gets fixed.
LULU is great.
Mike Emminger
19 September 2026
Reply from Lulu
Thank you so much for the fantastic review, Mike! While tech glitches can certainly happen, we believe that fast, reliable support is what truly makes a difference. We are thrilled that our tech team was able to resolve your sign-in issue immediately and get you right back to working on your book.
Thank you for choosing Lulu!
Bryanna
Lulu
Lulu were very efficient
Lulu were very efficient, books arrived within a week. Good quality. Delivered by Amazon who were not so great. Left package at 8pm outside the door on the street. Anyone could have walked off with it.
19 September 2026
Reply from Lulu
Hello Paul
Thank you for sharing your experience. We are glad to hear that your books arrived quickly and that you were happy with their quality. We are sorry to hear about the way the package was left at your door, especially at that time of the evening when it could have been vulnerable to being taken. We appreciate you letting us know, and most importantly, we are glad that your books made it to you safely.
Michael
Lulu
Reply from Lulu
Thank you for the 5-star review! We love hearing that your experience was great and easy. We look forward to printing with you again soon!
Bryanna
Lulu
Everybody is aleays so helpful
Everybody is aleays so helpful, despite that I got so frustated. But now with wonderful help, I beleive I now understand the new System.
18 September 2026
Reply from Lulu
Hello Richard
Thank you for sharing your experience! We know that getting used to a new system can take some time, so we are glad our team could help make things clearer. We appreciate your patience and are happy you are feeling more confident with the new system!
Best regards
Michael
Lulu
Using Lulu is very easy
Using Lulu is very easy, it is swift and even someone not very tech savy can manage it easily enough.
15 September 2026
Reply from Lulu
Hello Vea
Thank you for your kind review! We are glad to hear that you find Lulu easy to use and accessible, even without a lot of technical experience. We appreciate you choosing Lulu for your publishing needs!
Kind regards
Michael
Lulu
High-quality printing at an affordable…
High-quality printing at an affordable price
13 September 2026
Reply from Lulu
Hello Jak
Thank you for your review! We are glad to hear you are happy with the print quality and value Lulu offers. We appreciate you choosing Lulu for your publishing needs!
Kinda regards
Michael
Lulul
Thanks for global distribution access
Thanks for global distribution access! To help clients enjoy the service more please consider to add check lists for cover and manuscript preparation. And also please cut the distribution terms if possible - I think 12 weeks is too much
18 September 2026
Reply from Lulu
Hello
Thanks for taking the time to leave a review! We are really glad the global distribution access has been useful for you. I agree that having simple checklists for cover and manuscript preparation could make the process much easier, especially when you are getting started. I will pass that feedback along to the team.
And I completely understand your point about the 12-week distribution timeline. We know that can feel like a long time when you are waiting to see your book become available. Thanks again for the thoughtful suggestions!
Michael
Lulu
Very easy to use .Always expert help on…
Very easy to use .Always expert help on hand if you get stuck or have a question.
18 September 2026
Reply from Lulu
Thank you so much for the 5-star review! We take great pride in keeping our self-publishing platform easy to navigate, and our support team is always here to help whenever you run into a question. Thank you for choosing Lulu have a great day!
Bryanna
Lulu
It was very user friendly and the price…
It was very user friendly and the price was really reasonable delivery was really fast
1 September 2026
Reply from Lulu
Hello Debbie
Thank you for taking the time to share your experience! We are glad to hear that you found Lulu easy to use, the pricing reasonable, and that your order arrived quickly. We really appreciate your feedback and hope we can work with you again in the future!
Michael
Lulu
Fast
Fast, effective, and easy to follow and use. Production time has improved over the years. Quality has always been good.
11 September 2026
Reply from Lulu
Hello Frank
Thank you for the great feedback! We are glad to hear that you have found the process fast, effective, and easy to follow. We also really appreciate you being a longtime Lulu customer and recognizing the improvements in production times over the years. It is wonderful to hear that the quality has remained consistent for you. Thank you for choosing Lulu!
Michael
Lulu
Oldtimers and Reluctant Service books
It was easy to upload my files and order books. The final product looks great. It came in the mail as expected.
15 September 2026
Reply from Lulu
Hey there! We're so happy to hear that uploading your files and ordering books was easy! We're glad the final product looks great and arrived as expected. Thank you for your positive feedback!
Bryanna
Lulu Support
My review
My review: It was really good. I was able to get my books and publish them
12 September 2026
Reply from Lulu
Hi!
Thank you for your wonderful review! We are so happy to hear that you had a positive experience and were able to successfully publish your books. We appreciate your feedback!
Bryanna
Lulu Support
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