Had Lulu print some stories I wrote for my children. Paper, pribt and binding quality is book-shop / publisher level. Rates are good and shipping fast and efficient. The marketing mails are a bit ted... See more
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Review summary
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The quality of the prints is always top tier, and I've been using Lulu since 2018. They get your books shipped out in an orderly fashion as well. I'd highly recommend them, and although I'm only able... See more
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Easy to prepare and get the book. Suggestions: 1. More pre-formated covers to choose from, 2. Easier to get from private to public (I couldn't find how to do it, 3. When revising a project, show prev... See more
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I've been publishing and printing my books with Lulu since 2019. The book upload process is smooth and easy, and customer support has always been very helpful and on the ball. My newest batch of books... See more
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Company details
About Lulu
Written by the company
Lulu is a global publishing technology company focused on digital book printing and fulfillment logistics.
Lulu’s all-in-one platform provides the infrastructure for creators, businesses, and publishers to create and sell print-on-demand books worldwide through direct ecommerce integrations, API-driven automation, on-demand production, and global fulfillment.
Lulu’s platform enables automated, scalable book production and fulfillment without inventory risk, offset minimums, warehousing, or manual logistics. The result is faster time to market, reduced waste, expanded margins, and ownership of the customer journey.
Lulu is built for individual creators monetizing ideas, businesses scaling direct-to-consumer book sales, and enterprises powering complex publishing operations. We support every step of the lifecycle:
- Create and upload book files with flexible tools
- Automate secure publishing workflows through API integrations
- Print premium, on-demand books with intelligent global routing
- Deliver direct to customers in 200+ countries and territories
- Access to data and analytics for forecasting and sales visibility
As a certified B Corporation, Lulu is committed to sustainable practices, ethical business standards, and community empowerment.
Lulu prints books, but more importantly, Lulu powers the infrastructure behind modern print-on-demand publishing.
Lulu’s team is committed to the success of our creators and businesses every step of the way, which is why we offer comprehensiveguides and resources and have a fantastic support team.
Contact info
United States
- www.lulu.com
4.4
Excellent
6k reviews
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Super fast service and a quality…
Super fast service and a quality product every time.
29 August 2026
Reply from Lulu
Thank you for the fantastic review! We are SO glad to hear that you consistently receive high-quality products and super fast service.
Bryanna
Lulu
Satisfaction guaranteed!
I never thought I would find a company that I would be able to publish for personal use until I decide to put my book for sale, awesome service, simple and easy to use. Highly recommend! Very very very happy and satisfied. Words cannot express how much gratitude I have for this publishing company. High quality printing, delivery service is great!
28 August 2026
Reply from Lulu
WOW!
Thank you so much for such an incredible, heartfelt review! We are honored to be the publishing platform that fits your personal and future sales goals. Hearing how happy you are with our print quality, delivery, and user-friendly tools means the world to us.
Bryanna
Lulu
Reply from Lulu
Thank you for sharing your experience with Lulu! We’re pleased to hear you’re happy with the quality of your product.
We appreciate your support and look forward to being part of your future publishing projects. Thank you for choosing Lulu!
Print Book templates
when setting up my book for publishing a hard copy (print book) you do not offer a template for a back of book blurb - also no place to put a self pic of the author - need to set it up more like Amazon's self publishing - expand your templates please
24 August 2026
Reply from Lulu
Hi Terry,
We appreciate you sharing your feedback regarding our publishing templates.
For creating your book cover, Lulu offers two options: you can download a custom cover template based on your book’s specifications, or use our Create Your Cover tool within the Lulu project. The tool makes it easy to add a back-cover blurb in the designated text box and upload an image file, such as an author photo, so you can create a cover with the features you’re looking for.
We’d be glad to assist with your cover if you need any further assistance. Please create a support ticket here: https://help.lulu.com/en/support/tickets/new?undefined
Thank you for helping us enhance the publishing experience.
Kind regards,
Darlene
Distribution I never authorized — they tell me it’s withdrawn, yet it keeps selling
I never authorized the distribution of one of my projects on Amazon. Instead, they removed it from my Lulu account — it was no longer visible to me, nor could I manage it — and put it up for sale on Amazon without notifying me, despite my express wish not to sell it there. On top of that, they listed it with a cover I never approved.
I only found out because the book was already on sale. I reported it immediately. At that point they restored the project to my account, and I withdrew it from distribution entirely.
Here's the real problem: support keeps telling me the book is no longer available — but it isn't gone. The book is still being bought (I have evidence of actual purchases) and it's still purchasable as a new copy. For print-on-demand this is impossible: there is no stock to deplete, since every copy is printed only when someone orders it.
No one has ever explained how a project I never authorized was distributed and sold under my name with a cover I never uploaded. They reply with canned messages, close tickets without resolving anything, and never provide written confirmation. I would not recommend them to anyone who cares about keeping control of their own work.
28 August 2026
Unprompted review
Reply from Lulu
Dear Customer,
Thank you for sharing your feedback with us. We take concerns regarding content distribution, copyright management, and account control very seriously, and we truly understand your frustration regarding how this situation with your book listing has been handled.
We can see that you currently have an open support thread regarding this issue. To ensure all your details, evidence, and history are kept in one place for our team to properly investigate and assist you, please reach out or follow up directly within that thread. We are more than happy to look into this further and work toward a clear resolution with you.
Thank you for your patience as we continue to work on this together.
Bryanna
Lulu
Thorough Resources/Total Control
I like that thorough resources are provided, but I am totally in control. The only issues I have ever had is that some of my books have not been given global coverage because of silly little things. However, this is a minor, minor issue. The service is great. I love it.
26 August 2026
Reply from Lulu
Hi, we are so glad to hear you appreciate the thorough resources and the control you have! We understand your concern about some books not receiving global coverage due to minor issues. We are always working to improve our processes and appreciate you bringing this to our attention. If you'd like to address this together, please feel free to reach out to us and we can offer guidance as needed from there.
Thank you again for your wonderful feedback.
Bryanna
Lulu Support
First
First, as a Canadian, I was concerned about crossing borders and sought out a good Canadian authored website. Unimpressed.
Then I looked at Lulu based on the fact that you have grown to the extent that you can utilize printers around the world.
Your website is well-written and (so far) not infested with overdone marketing A.I. It was very helpful for a newbie like myself to create a book quickly with minimal effort at the publishing end.
Finally, I was gobsmacked at the speed with which the order arrived, conforming to my own business ethic of under-promising and over-delivering.
23 August 2026
Reply from Lulu
Thank you so much for sharing your experience! We’re glad to hear that Lulu made the publishing process feel user-friendly for a first-time author.
It’s wonderful to know that our global print network helped ease your concerns about ordering from Canada, and even better that your book arrived faster than expected.
We truly appreciate your kind words about Lulu.
Regards,
Taylor M.
Lulu
Books are great but expansive
I love the books, they are great! But expansive, especially the hard cover.
27 August 2026
Reply from Lulu
Thank you for sharing your feedback! We’re glad to hear that you love the quality of your books. We also appreciate you sharing your thoughts on pricing. We understand that cost is an important part of the publishing experience, and your feedback is valuable as we continue to improve.
Thank you for choosing Lulu!
Regards,
Taylor M.
Lulu
Product was spectacular!
The books I recieved were well made and high quality. Holding Lulu's copies in my hands was like holding a dream come true.
20 August 2026
Reply from Lulu
Thank you so much for sharing this! We’re thrilled to hear that you were happy with the quality of your books.
Congratulations on bringing your book to life, and thank you for choosing Lulu to be part of your publishing journey!
Regards,
Taylor M.
Lulu
Excellent in every way!
Lulu's online platform is easy to use, the pricing is reasonable, the turn-around time is impressive, and the quality is excellent. I've used Lulu for several books now and have become a loyal customer. I highly recommend Lulu!
21 August 2026
Reply from Lulu
Thank you so much for your support! We’re glad to hear that you’ve had a great experience with Lulu, from our user-friendly platform to the quality and turnaround time.
We truly appreciate you choosing Lulu for your publishing journey!
Regards,
Taylor M.
Lulu
Quick turnaround
24 August 2026
Reply from Lulu
Hi! Thank you! We're glad we could get your order printed and delivered to you so quickly.
Bryanna
Lulu
Does what it says on the tin
Does what it says on the tin, will continue to use to self publish in the future
3 November 2025
Reply from Lulu
Hi there!
Thank you for the great review! We are delighted that we've met your expectations and look forward to helping you publish your future projects.
Bryanna
Lulu Support
Reply from Lulu
Hello!
Thank you so much! We are thrilled to hear that you find our platform easy to use, resourceful, and efficient. We appreciate your support!
Bryanna
Lulu
Reply from Lulu
Thank you for taking the time to post a review! We’re glad to hear your order arrived quickly and was well packaged. We appreciate you choosing Lulu!
Regards,
Taylor M.
Lulu
20 Years and Still Going Strong
I have been buying from and publishing with Lulu as my one of my valued printing partners since 2006 and their service and quality is amazing, which is why I never left. Tons of options for printing, great customer service. I am currently working with them for hardcover editions and spiral bound workbooks and journals. They have been an amazing company to work with.
18 August 2026
Reply from Lulu
Thank you so much for your continued support since 2006! We’re honored and appreciate your loyalty over the years, as well as your kind words about our service, quality, and range of printing options.
We’re grateful to be part of your publishing journey and look forward to working with you for many more years to come!
Regards,
Taylor M.
Lulu
Unpaid commissions
I published 12 books with Lulu, they force you to buy a copy before they will publish it and when it goes 'live' the printing costs make the book unviable or competitive. Your commission is what gets reduced if you hope to sell a book and then when you do earn it, it's months before you see any payment. I closed my account with commission still owing. No response to my emails, absolute rip off, the only people making money is Lulu off the back of your creativity. I now sell on Amazon, much better than these clowns.
1 August 2026
Unprompted review
Reply from Lulu
Thank you for sharing your feedback. We’re sorry to hear that your experience with Lulu did not meet your expectations. I’m happy to provide some clarification regarding the points you raised.
A proof copy is required when a print book is submitted to Global Distribution. This allows the author to review and approve the physical book before it is submitted to retail partners such as Amazon and other retailers. However, purchasing a proof copy is not required simply to publish a book or offer it for sale through the Lulu Bookstore.
Regarding pricing and earnings, Lulu’s print-on-demand model allows creators to set the retail price for eligible books, with printing costs and applicable retailer or distribution discounts taken into account when determining the creator’s revenue. Authors can review the available pricing and revenue information before publishing their projects. Global Distribution may also include additional fees or discounts set by retail partners, which can affect the revenue earned from a sale. If maintaining the highest possible revenue is a priority, authors may wish to consider selling exclusively through the Lulu Bookstore.
For Global Distribution sales, print books and ebooks sold through retail sites such as Amazon, Barnes & Noble, and the Apple Books Store do not immediately appear on the Sales & Payments page. These sales are provided to Lulu through periodic sales statements received from each retail site, with retailer sales reported to Lulu on a monthly basis. Retail print book sales can take approximately six to eight weeks to post to your account, depending on when the sale occurs within the retailer’s reporting cycle.
We were unable to locate a support ticket associated with the information provided in this review. Our team would be happy to assist you further and look into any outstanding concerns regarding your account or payments. Please create a support ticket using the link below. Once you receive the confirmation email, you are welcome to reply directly to that email with any additional information regarding your account or outstanding revenue.
https://help.lulu.com/en/support/tickets/new
We appreciate the time you spent publishing with Lulu and look forward to the opportunity to assist you further.
Best regards,
Taylor M.
Lulu
Lulu forever!
Easy and fast! Love everything about Lulu. Quality and value are most appreciated.
11 August 2026
Reply from Lulu
We’re glad to hear that you’ve found Lulu easy and fast to use, and that you’re happy with the quality and value we provide.
Thank you for choosing Lulu!
Regards,
Taylor M.
Lulu
I love using Lulu to publish my work
I love using Lulu to publish my work. The process is always straightforward, well documented, easy, versatile, and so affordable. Profits on sales are pretty good for in-house purchases (global retail is a different story but that's not Lulu's fault!), too. I trust Lulu, as they've always done right by me; even when I had a problem with my first project that was mostly my fault, they rushed in to help without any hesitation. Books I buy from Lulu are top notch printing quality, and the one time there was a defect they replaced it without hassle, instantly. I'm a Lulu fangirl for life at this point.
20 August 2026
Reply from Lulu
Thank you for sharing your experience with Lulu! We’re so glad to hear that Lulu has consistently made publishing your work a positive experience, from the ease of creating your projects to the quality of your finished books.
We especially appreciate your kind words about our support team and the trust you’ve placed in us over the years. Hearing that you’re a “Lulu fangirl for life” truly made our day!
Thank you for being a valued part of the Lulu community.
Great site
Very easy to put your book on the site. The picture books I have made have, the pictures come out brilliantly.
19 August 2026
Very fast turn around time and print…
Very fast turn around time and print quality is very high. Thanks!
15 August 2026
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