Lululook Reviews 

After only a few months of normal use, the black finish has worn off significantly on the clasp and links. For a $59.99 titanium band, I expected much better durability. Very disappointing quality. Would not recommend.

Bought 1 for 100 dollar and was never send to me. Customer Service doesn't respond

Bought from these guys multiple times. Fast posting and good communication. Will buy again!

I’m writing in the hope that they will respond, as they haven’t responded on email, which is quite worrying:
I have not received any information on my shipment, they have withdrawn the money from my account, but never sent anything.

WARNING: never ever buy at lululook!

They sent the wrong product, no response how to return it, no refunding.

I had to inform my bank.

one week after ordering and paying for shipping no shipping. 3 attempts to contact "support" and no response

I ordered a titanium band for my Apple Watch ultra, very fast shipping 5 days to the Netherlands product is as aspected.

I'd be very careful with this company. I ordered and received their Titanium Link bracelet for Apple Watch Ultra 2. The band itself is VERY good quality, and for 5 months I was very happy.

HOWEVER: The pins holding the band to the watch are just cheap aluminium junk, and as a result they sheered off and cant be replaced. Support has not been forthcoming - and I'm guessing won't be solved.

Order #00135741: Just don't shop there, not worth it. Support is on very low level, one response per week, urging them for response doesn't have any outcome.
Ordered on 7.10, shipped 9.10 and since 31.10 there are no updates in tracking, package has been lost most probably, support is not communicating, no refund provided... Horrible service.

I was a little hesitant to buy from this company based on all of the reviews here but my experience has been nothing but positive.
I ordered a magnetic stand for my galaxy tab s8 ultra and used standard delivery. It arrived about 10 days later via royal mail and was exactly as I had expected. It was packaged well and the stand is excellent quality. The shipping was pretty fast considering it came from China.
Overall I would have to recommend Lululook as it was a great shopping experience.

I purchased & payed 86$ for a Tab S8 ULTRA Magnetic stand from their Lululook website last May 19. It never arrived. I emailed them last July 5 asking for a refund. They promised to refund but its already july 31 &i still have not received anything.

If you order direct by Lululook you save money and you must wait few days more. I like this shop. This time I bought the titanium band for the Apple Watch Ultra for 39,99 $ by Amazon you get it soon but in Germany I must pay 48 € . Time is money and Lululook is great.👍

Think carefully before using this company - my experience was not a good one.
The product takes a month to arrive by regular mail from China - this was the 2nd time i used them and same experience both times.
The item was a case for iPhone 13 however they send the same case for regular and Pro models which have totally different camera cutouts so it does not fit standard Iphone13 and looks horrible.
When i requested a return label they said as this was not a quality issue and i should send it back at my own cost!
The item arrives in an outsized box and they clearly stated must be returned in original packaging.
Lowest cost to return the 32 dollar case was quoted at 17 Euros or 45 Euro with tracking!
I am left with the impression this is part if their business model - make returns so expensive and impractical and at the customers expense that most people won't bother.
The item was not of especially high quality, totally unsuitable for the standard iPhone13 - feels like a scam to me!!!

I ordered an item on 5/17/21, I paid $30 extra for express shipping as I know shipping from China takes a LONG time.
They claim that they ship right away. They posted a tracking number on the “Shop” app that they make you download to track the shipment. When I tracked the number it says that a tracking number was created but the item was not handed over to DHL for shipment. Today is 5/24/21. I have been sending them emails through the “SHOP” app, PayPal, and the Lululook website asking when the item will ship and when should I expect delivery. The have not responded. I should have known better than to order ANYTHING from China they can’t be trusted. I escalated to a dispute with PayPal for a refund.

🙅🏻🙅🏻🙅🏻🙅🏻🙅🏻🙅🏻
Horrible !
I ordered 2 items by website 6 weeks ago but I can’t receive them.
First email response was so fast but second has not been for a week.
I want my money back but it can be very hard work due to no answer.
I feel they are cheating me.

I ordered two straps for the apple watch, and I received home a remote control for led lights.

They just said it wasn't their package and treated me really disrespectfully, even it had the tracking number sticked on it.

Really disappointed.

My order never arrived unfortunately - lost in the shipment according to Lululook. I’m giving 2 stars for their fast replies by email but other than that I would not recommend. I would have appreciated their website indicating delays of at least 3 weeks. I personally waited 2 weeks before writing to them and then chased 2 other times in the following 3 weeks before they said the package was lost. They refunded me quickly so no issue on that side.

HORRIBLE customer service. My order was 1 month late, and I was sent the wrong size. When inquiring about returns they told me to just sell the items on ebay, because it's not worth the return. The only saving grace is that the watch straps are cheaply made and therefor did not cost much; so in a sense, they are right to suggest not even bothering with the return process; it's not worth the hassle for such poorly made products.

You're better off ordering through amazon.

Very nice product at a good price and only take 10 days for delivery. I recommend.

Do NOT buy!! Bought a couple of Apple Watch bands from them, before purchase they answered all questions promptly. Once I received items, their link bracelet’s butterfly close was faulty, I contacted them twice via email and once via Facebook, no response!

Raised dispute via PayPal, they responded and said I can’t return as it’s past the 30 day return policy (only because they never responded)!

PayPal ridiculously aided with seller!