Lumories Reviews 

583
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 380 reviews, reviewers had a great experience with this company. Customers frequently mention that the items are beautifully made, featuring high quality materials and designs that look even better in person than online. Additionally, consumers note the fast and reliable delivery service along with careful packaging that ensures orders arrive safely at their destinations. Some reviewers were not happy with delayed deliveries, noting that shipments took significantly longer than initially promised by the company. A few other people also felt that certain products arrived with unexpected defects, minor damages, or noticeable discrepancies compared to what was advertised. People mentioned facing challenges when trying to resolve these specific order issues through customer support.

What people talk about most

Product

Clients share positive opinions on product quality, design, and pricing. Consumers report that items match... See more

Delivery service

Customers had ambiguous experiences with the delivery service, reflecting a mix of satisfaction and severe... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made,... See more

Order

Users describe ambiguous interactions with order, highlighting mixed experiences regarding fulfillment and... See more

Service

Consumers find service to be exceptionally positive, praising the fast response times and amazing product... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great quality, good prices, solid packaging . +++ What you see on their site is exactly of what you get (color,size,material) no surprises . - Tracking order could be better (Exact Package arrival... See more

Rated 4 out of 5 stars

Goods are delivered from their warehouse in Germany. So for delivery to Greece you need some patience. The lamp arrived finally in good condition 👍

Rated 4 out of 5 stars

It was easy and fast to shop. One of the products had an issue but it was really easy to return it according to there policy. Very organised and fast costumer service. Good quality products. Ove... See more

Rated 4 out of 5 stars

If I am not mistaken, the order was placed 30/11 and my parcel was delivered 12/12. As I was under the impression that delivery was on the slow side or possibly tracking info was not being updated oft... See more


Company details

  1. Lighting Shop

Written by the company

Η Lumories είναι ο ψηφιακός σας σύμμαχος για το φως και τον φωτισμό. Με φωτεινές ιδέες φωτισμού, κάνουμε τους χώρους σας όχι μόνο πιο φωτεινούς, αλλά και πιο ευχάριστους! Προσφέρουμε μια ποικιλία από πάνω από 400 μάρκες - λάμπες και φωτιστικά για κάθε γούστο, κάθε ανάγκη και κάθε προϋπολογισμό. Η τέλεια ατμόσφαιρα φωτισμού για κάθε περίσταση, κάνοντας το φως πηγή ευεξίας. Στην Lumories, επωφελείστε από συμβουλές και καθοδήγηση από ειδικούς, όλα με την ηρεμία μιας εξαιρετικής εμπειρίας παράδοσης.

50 ημέρες δωρεάν επιστροφές

Η πολιτική επιστροφών μας χωρίς ταλαιπωρία

Στη Lumories, προσφέρουμε δωρεάν επιστροφές εντός 50 ημερών. Αυτό σας δίνει την ευκολία να επιστρέψετε οποιοδήποτε αντικείμενο έχετε παραγγείλει από εμάς μέσω της ειδικής πύλης επιστροφών μας.

Contact info

4.0

Great

TrustScore 4 out of 5

583 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

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4.0

All reviews

(583)

502 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Product arrived partly broken, team addressed the issue

Product arrived partly broken (still working, but..). Submitted a relevant request, havent head back in 20 days.

Update: the team came back and was super helpful!

12 July 2026
Lumories logo

Reply from Lumories

Dear Customer,

Thank you for your feedback. We are sorry to hear that your product arrived damaged.

Our customer service team is at your disposal and will assist you.

Kind regards,
Your Lumories Team

Rated 1 out of 5 stars

Nono

Nooooooooo

7 July 2026
Lumories logo

Reply from Lumories

Dear Customer,

Thank you for your feedback.

We would appreciate the opportunity to learn more about what went wrong and how we can help. Please feel free to contact our customer service team with further details.

Kind regards,
Your Lumories Team

Rated 1 out of 5 stars

Refuses to ship to the Greek islands.

Refuses to ship to the Greek islands.

12 February 2026
Lumories logo

Reply from Lumories

Dear Customer,

Thank you for your feedback. We are truly sorry for any inconvenience caused.

Due to logistical constraints and carrier limitations, we are currently unable to deliver to certain island destinations. We strive to be as transparent as possible, and these shipping terms are outlined on our delivery page: https://www.lumories.gr/exipiretisi-pelaton/kostos-apostolis

We greatly appreciate your understanding and hope to expand our delivery coverage in the future. Should you have any further questions, please feel free to reach out to our Customer Support team.

Best regards,
Your Lumories team

Rated 2 out of 5 stars
Lumories logo

Reply from Lumories

Dear Customer,

Thank you for your review. We are truly sorry for the delivery delay.

Please reach out to our Customer Service team directly so we can track your parcel and help resolve this as quickly as possible.

Best regards,
Your Lumories team

Rated 3 out of 5 stars

Impressive but expensive

Impressive look, Appropriate lighting, Expensive price, average quality

2 July 2026
Lumories logo

Reply from Lumories

Dear customer,

Thank you for your feedback. We are glad you liked the look and lighting of the product. We are sorry to hear that the price and quality did not fully meet your expectations. If you need any assistance, please contact our customer service.

Best regards,
Your Lumories Team

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