Great quality, good prices, solid packaging . +++ What you see on their site is exactly of what you get (color,size,material) no surprises . - Tracking order could be better (Exact Package arrival... See more
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Goods are delivered from their warehouse in Germany. So for delivery to Greece you need some patience. The lamp arrived finally in good condition 👍
It was easy and fast to shop. One of the products had an issue but it was really easy to return it according to there policy. Very organised and fast costumer service. Good quality products. Ove... See more
If I am not mistaken, the order was placed 30/11 and my parcel was delivered 12/12. As I was under the impression that delivery was on the slow side or possibly tracking info was not being updated oft... See more
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Η Lumories είναι ο ψηφιακός σας σύμμαχος για το φως και τον φωτισμό. Με φωτεινές ιδέες φωτισμού, κάνουμε τους χώρους σας όχι μόνο πιο φωτεινούς, αλλά και πιο ευχάριστους! Προσφέρουμε μια ποικιλία από πάνω από 400 μάρκες - λάμπες και φωτιστικά για κάθε γούστο, κάθε ανάγκη και κάθε προϋπολογισμό. Η τέλεια ατμόσφαιρα φωτισμού για κάθε περίσταση, κάνοντας το φως πηγή ευεξίας. Στην Lumories, επωφελείστε από συμβουλές και καθοδήγηση από ειδικούς, όλα με την ηρεμία μιας εξαιρετικής εμπειρίας παράδοσης.
50 ημέρες δωρεάν επιστροφές
Η πολιτική επιστροφών μας χωρίς ταλαιπωρία
Στη Lumories, προσφέρουμε δωρεάν επιστροφές εντός 50 ημερών. Αυτό σας δίνει την ευκολία να επιστρέψετε οποιοδήποτε αντικείμενο έχετε παραγγείλει από εμάς μέσω της ειδικής πύλης επιστροφών μας.
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4.0
Great
583 reviews
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Missing product of the parcel , long time waiting, not notified
When I was choosing the products , the time of shipment was 3-7 days and is was marked available ! After my payment an email notified me that they aren’t available and they need 18 days ! Finally I received them 1 month later ! And in the parcel there wasn’t the main product that I was waiting for ! And they didn’t even let me know that it was missing ! I had to contact them , to let me know that it was unavailable and I had to wait one more month or give me my money back !
2 July 2026
Reply from Lumories
Dear customer,
Thank you for your feedback. We are sorry for the long waiting time and for the inconvenience caused by the missing product in your parcel.
All orders are shipped from Germany, and availability updates can sometimes affect the delivery time. For any details regarding the missing item or your refund, we kindly ask you to contact our customer service at info@lumories.gr so we can assist you as quickly as possible.
Best regards,
Your Lumories Team
Great products and after sales
Great products and after sales. They were very responsive and the products arrived on time and they are just amazing.
1 July 2026
Great product
Great product, very well-made, sturdy, looks awesome next to vinyl records or hi-fi setup.
6 July 2026
Great products super quality!
1 July 2026
EXCELLENT!!!!!!
30 June 2026
Faulty delivery !
Faulty delivery !
Still waiting for the replacement delivery and the return of the original one
It would be a one star rating , but credit goes to the support team that are handling this
1 July 2026
Reply from Lumories
Dear customer,
Thank you for your feedback. We are sorry for the issues experienced with the delivery.
Please note that all our orders are shipped from Germany, which can occasionally cause delays in replacement and return processing.
For any updates regarding your replacement shipment or the return of the original item, we kindly suggest contacting our customer service directly at info@lumories.gr , they will assist you as quickly as possible.
Best regards,
Your Lumories Team
Excellent service and great products
Excellent service and great products. The package arrived damaged, but everything inside was well protected and in perfect condition. Overall, a very good experience.
19 June 2026
Very good quality products!
24 June 2026
Good quality
18 June 2026
Overall
Overall, this was a very disappointing shopping experience from start to finish.
First, products that were actually out of stock were still displayed as available for purchase, allowing customers to place orders that could not be fulfilled. Second, we were only informed two weeks after placing and paying for the order that one of the products was not actually in stock.
The order was shipped much later than the promised delivery date, and both the courier service and the communication with the courier company were extremely poor. The delivery was significantly delayed, and instead of sending the entire order under a single tracking number, it was split into three different shipments with three different tracking numbers, arriving at different times.
To make matters worse, one of the tracking numbers was effectively lost, and the courier company failed to provide accurate information about its status. In the end, we had to go and collect the package ourselves because the delivery process was so poorly handled.
Overall, the lack of inventory accuracy, delayed communication, missed delivery commitments, poor logistics, and inadequate customer service made this a very frustrating experience. I hope the company improves its inventory management, communication, and shipping process so that future customers do not have to go through the same experience.
23 June 2026
Reply from Lumories
Λυπούμαστε που η εμπειρία σας δεν ανταποκρίθηκε στις προσδοκίες σας. Διαπιστώσαμε ότι έχετε ήδη επικοινωνήσει με την ομάδα Εξυπηρέτησης Πελατών μας και θα θέλαμε να σας διαβεβαιώσουμε ότι παρακολουθούμε την υπόθεσή σας και σας παρέχουμε κάθε δυνατή υποστήριξη. Σας ευχαριστούμε για την υπομονή σας και θα καταβάλουμε κάθε δυνατή προσπάθεια για να βρούμε μια ικανοποιητική λύση.
Paid the full order but only 1 thing came out of 4 - LPBG738250
I ordered 4 expensive items and only one came. The Tom Dixon Soft pendant light was missing only the part that is attached to the ceiling came with nothing else. There were two papers attached to the box one from the main warehouse saying it weighs 10 kilos and the actual one from the courier weighing 4. The lights were supposed to come in two boxes based on their size but only one arrived.
Nobody is responding to my emails and i’m not willing to let go of 1k euro order like that.
7 July 2026
Unprompted review
Reply from Lumories
Искрено съжаляваме за причиненото неудобство. Виждаме, че вече сте се свързали с нашия екип за обслужване на клиенти, и се радваме, че въпросът в момента се разрешава. Благодарим Ви за търпението и разбирането.
Quick transportation - goods as described
16 June 2026
Adequate product info and photos
Adequate product info and photos, quick shipping, good prices.
15 June 2026
Reply from Lumories
Dear customer,
Thank you for your feedback.
We are sorry if the product description on our website caused any confusion.
We will forward your observation to the responsible department for review.
If you have any additional questions or need assistance, please contact our customer service.
Best regards,
Your Lumories Team
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