LycaFly Reviews 

Sandeep was really helpful in finding the right flight for me. Clear communication and great experience.

Dharmenda was amazing. gave clear instructions and gave a good deal

Dharmendra helped with sorting ticket out exceptional customer service

Good customer service.

Dharmendra sikarwar was very quick and straight to the point.

Great customer service and helpful to get best price at this turmoil time when everyone is counting pennies.Thanks

I have used Lycafly multiple times to book flight tickets and every time I have had a great experience. The agents are really helpful and provide you with options.
Thanks Kim for helping me get the right flight for my next trip.

​I am extremely disappointed with the service provided by Lycafly. We had flights booked to Dubai for March, which were understandably cancelled due to the conflict in the region.

While the cancellation was out of their control, their handling of my refund has been completely unacceptable.

​I followed up regarding my refund in April and was explicitly told in writing that the funds would be returned to my account within 7 working days. We are now well past that timeframe, and despite my attempts to contact them, I have still not received my money.

​It feels like they are intentionally delaying the process and providing false timelines to get customers off the phone.

​Pros: None.

Cons: Poor communication, broken promises, and withholding refunds.

​Advice to others: Think twice before booking with this agency. It’s easy to take your money, but nearly impossible to get it back when things go wrong.

Sarika was very helpful when is came to making changes to my existing booking. She was clear in her communication and really tried her best to assist me. This is refreshing as my experience with third party agents has previously been not the best.

I was extremely anxious and had started panicking about my trip to India as there was a misunderstanding with the dates that I’m going finally it’s been confirmed that I am flying out on the 29th of November from Heathrow Airport and I am flying back to the UK on the 14th of December. Thank goodness that has been resolved. The gentleman that was helping me is called. Hemant Tanwer. Up to now two people that have helped me have been extremely polite, respectful and understanding. This kind of service is very rare and I really appreciate it. Thank you for all of your good work ladies engine gentle coming.

Its a scam. Do not book with this agency. They will not put the total price. They have hidden charges and will ask you to pay for the baggage which isnt usual for other companies. It is so disappointing as it will not show when you’re booking unless if youve paid for it and ask them. It is so frustrating as they will ask you to pay another 110 for the baggage or 150 if you ask for refund which is ridiculous. This is very alarming as it is so unfair to the paying customer. I hope this company will be taken down. I will complain in skyscanner as they show this agency in their booking options. We’re trying to look for cheaper tickets but ends up paying more than what you expected.

Very fast, efficient service from start to finish.
Highly recommended
A++++++ professional service

thanks to u for good service really appreciated

Kim is always so helpful and always helps to provide the best options possible. Thanks once again for a seamless experience with Lycafly.

My experience with LycaFly was great! Sandeep Bhatia handled my ticket enquiry professionally right from the start till the purchase of the ticket. He did communicate with me at each step of the way till the issue of the E-ticket. Because of his professionalism I will always use Lycafly and recommend LycaFly to friends and family.

I experienced a good customer service when my attention was called to the type of flight ticket I bought.

Thank you to Mark for all your help getting us a full refund from Emirates due to situation. It did take some time which I understand there’s a process but we got there in the end and Mark was very informative and his response time was very quick! Thanks again ☺️

Called and checked about booking before issuing the itinerary.

I’ve consistently worked with Bhagawan and the team, and they’ve always been incredibly helpful. Whenever I needed assistance, they responded without hesitation and resolved all my queries promptly. Thank you once again for your continued support—I truly appreciate it.

I had great experience with Mr Dharmendra.great service thankyou for your services