Lyons Davidson Solicitors - Bristol Reviews 

865
TrustScore 4 out of 5

4.2

Bristol House, 40 – 56 Victoria Street, BS1 6BY Bristol, Redcliffe, GB


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Rated 1 out of 5 stars

Communication was very poor. Did not feel that they were acting in my best interest. I made a formal complaint about their performance but it was not actioned. Settlement of my claim was delayed man... See more

Company replied

Rated 5 out of 5 stars

Lyons Davidson Solicitors were provided to me by the insurance company to finalise my settlement claim after my no-fault accident. Sophie Miller acted on my behalf and I have to say she was exce... See more

Company replied

Rated 5 out of 5 stars

I’d like to say a huge thank you to Gwyn Pritchard and his team at Lyons Davidson for the fabulous personal service they have provided. Gwyn recently helped my mum to unwind a Trust, and at ever... See more

Company replied

Rated 5 out of 5 stars

After a long four year boundary dispute with our neighbours Lyons Davidson helped us finally resolve the situation. To all the people involved i want to say a big thank you in helping us end this nigh... See more

Company replied


Company details

  1. Law firm
  2. Insurance Lawyer
  3. Lawyer
  4. Legal Services
  5. Personal Injury Lawyer

Written by the company

We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.


Contact info

  • Bristol House, 40 – 56 Victoria Street, BS1 6BY, Bristol, Redcliffe, United Kingdom

  • 0117 904 6000

4.2

Great

TrustScore 4 out of 5

865 reviews

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4.2

All reviews

(865)

447 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional service throughout

I cannot fault the service I received from Lyons Davidson Solicitors. I was involved in an extremely lengthy and complex family court matter, and throughout the process I received exceptional support from both of my solicitors, Amayi Hampson and Bia Brito.

Amayi handled my case for nearly two years and was an exceptionally caring, compassionate, and highly skilled solicitor. She always made me feel listened to, supported, and reassured, and her expertise and commitment to achieving the best possible outcome were evident throughout. When she went on maternity leave, Bia took over. Given the complexity of the case, the handover was seamless, and Bia was fully up to speed from the outset.

Although I worked with Bia for only a couple of months, I genuinely felt very well cared for. She quickly built a strong understanding of my case, was approachable, responsive, and reassuring, and continued to provide the same high standard of advice and representation.

The team was proactive, professional, and consistently gave clear, practical advice. They also provided invaluable support during what was an incredibly stressful and emotional period, helping me navigate the process with confidence.

The outcome could not have been more positive for my family, and I am extremely grateful for the dedication, expertise, and care shown throughout. I would not hesitate to highly recommend Lyons Davidson Solicitors to anyone in need of outstanding legal representation.

3 August 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi Laura,

What a wonderful review for Amayi and Bia. It means a great deal to hear that you felt listened to, reassured and well supported throughout such a lengthy and emotionally challenging family court matter.

We’re particularly pleased that the transition between Amayi and Bia was seamless and that you continued to receive clear, practical advice and compassionate support throughout. Knowing that their expertise and dedication helped achieve such a positive outcome for your family is incredibly rewarding.

Thank you for placing your trust in our team and for such a thoughtful recommendation. We’ll make sure your kind words are shared with both Amayi and Bia.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Good communication from the time Kyle…

Good communication from the time Kyle took over the case.

30 July 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Tony,

It’s good to hear that communication improved once Kyle took over your case and that you felt better informed from that point onwards.

Thank you for taking the time to recognise Kyle’s support.

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

Communication and customer care was very poor

Communication was very poor. Did not feel that they were acting in my best interest. I made a formal complaint about their performance but it was not actioned. Settlement of my claim was delayed many weeks due to a my case officer leaving the company which I was not informed about and then further delayed when the replacement also left. Would not recommend this
Company.

30 July 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Dear Mr Marsh,

Thank you for your review. We are sorry you were disappointed with the service received. We note that you were contacted by the supervisor who responded to your concerns and the claim settled promptly thereafter.

Kind regards
Lyons Davidson

Rated 5 out of 5 stars

Good Solicitors

A long drawn out process prior to reaching court but Andy Vraitch was always there to answer my questions.
Good service from the solicitors and the outcome was positive.

24 July 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Lise,

It’s good to hear that Andy was a reliable point of contact throughout what was a lengthy process, and that he was always available to answer your questions.

We’re pleased that the matter ultimately reached a positive outcome. Thank you for sharing your experience with us.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Good service

Nelay became familiar with the issue very quickly and provided sound advice throughout the process.

20 July 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi Djb,

It’s great to hear that Nelay quickly got to grips with your matter and was able to provide clear, sound advice throughout the process.

Thank you for sharing your experience – we’ll be sure to pass your feedback on to Nelay.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

This has been a long protracted claim…

This has been a long protracted claim nearly 4 years since the accident, in that time my claim has been handled by several people, Sajida Abaidin has kept us informed of how it was progressing and always helpful and polite when I needed to query anything, thankfully it has now been brought to a satisfactory conclusion.
Thank you,

26 July 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi Arthur,

After such a lengthy claim, we’re pleased to hear that it has now reached a satisfactory conclusion. It’s great to know that Sajida kept you informed of progress and was consistently helpful and polite whenever you had questions.

Thank you for recognising Sajida’s support throughout the process. We’ll be sure to pass your comments on to her.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

First Class Professional Service

I’d like to say a huge thank you to Gwyn Pritchard and his team at Lyons Davidson for the fabulous personal service they have provided.

Gwyn recently helped my mum to unwind a Trust, and at every step he took time to carefully explain what was involved, in a manner which was very reassuring.

It was an absolute delight to receive such a highly professional service, delivered with personal care and attention throughout. Thank you Gwyn - we really appreciated your support.

24 July 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Paul,

It’s wonderful to hear that Gwyn and the team provided such a personal and reassuring service while assisting your mum. Taking the time to explain each stage clearly can make a real difference, so we’re pleased that you both felt well supported throughout.

Thank you for your lovely comments about Gwyn’s professionalism, care and attention. We’ll make sure your feedback is shared with him and the team.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Gwyn Pritchard …….meticulous and exceptional

I cannot recommend Gwyn Pritchard highly enough. He looked into a family matter for me and was outstanding from start to finish. His attention to detail was meticulous and he took the time to fully understand my situation before providing clear, thorough and well-considered advice. He managed my expectations honestly throughout the process, which I really appreciated and always explained everything in a way that was easy to understand. Gwyn was also a genuinely pleasant person to deal with professional, approachable and responsive. His legal knowledge and thoroughness gave me real confidence and I wouldn’t hesitate to recommend him to anyone needing expert legal advice. On top of all that he is a genuinely decent chap, someone you can relate to. A credit to your company!!

10 July 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Martin,

What a wonderful review for Gwyn. It’s particularly pleasing to hear that his meticulous approach, clear advice and honest management of expectations gave you confidence throughout your family matter.

Your comments about Gwyn being approachable, responsive and genuinely easy to relate to are equally valued. Thank you for such a thoughtful recommendation – we’ll make sure your kind words are shared with him.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Excellent Service

I have been dealing with a Ms Hannah Daniel. Absolutely superb and professional Hannah is a credit to the company

15 July 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi there,

It’s fantastic to hear such positive feedback about Hannah. We’re pleased that her professionalism and support have made such a strong impression during your experience with us.

Thank you for your kind words – we’ll make sure they’re passed on to Hannah.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Lyons Davidson Solicitors were provided…

Lyons Davidson Solicitors were provided to me by the insurance company to finalise my settlement claim after my no-fault accident.
Sophie Miller acted on my behalf and I have to say she was excellent.
Very professional but also very easy to talk to. She listened to all my issues and it was clear that she had read my files before she called me, and that she had dealt with people in my situation before.
She kept me informed throughout the whole process and obtained a settlement which was more than I could have imagined.
I thoroughly recommend this Solicitors firm, but especially Sophie.
Thank you.

28 April 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi Allie,

What a lovely review for Sophie. It’s fantastic to hear that she combined a professional approach with being approachable and easy to talk to, and that you felt she had taken the time to fully understand your situation.

We’re also pleased that Sophie kept you informed throughout and was able to achieve such a positive settlement on your behalf. Thank you for your recommendation – we’ll make sure your kind comments are passed on to her.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Boundary dispute.

After a long four year boundary dispute with our neighbours Lyons Davidson helped us finally resolve the situation. To all the people involved i want to say a big thank you in helping us end this nightmare. I would like to say a special thank you to Leanna Rees who's reassurance,kind words,thoughtfulness and sound advice has been quite literally life saving to us. I would have no hesitation in recommending Lyons Davidson to anyone needing legal representation.

20 July 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi A T,

A four-year dispute is a long and difficult process to go through, so we’re very pleased that our team was able to help bring the matter to a resolution.

Your comments about Leanna are particularly meaningful. It’s wonderful to hear that her reassurance, kindness and sound advice provided such valuable support throughout a challenging time. We’ll make sure your kind words are shared with her and the wider team.

Thank you for your recommendation, and we wish you all the best for the future.

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

Accident November 2023

I suffered an accident in November 2023, the other party admitted liability and my insurance company instructed Lyon Davidson to process my claim. . I’ve had to constantly send messages to ask for an update, if I didn’t then I would have no communication from them at all! My last message from them was December 2025 I’ve since left messages and asked for call backs but can only deal with a virtual assistant. A member of staff told me in December it would be going to court and she would start proceedings. I hadn’t heard anything, so I finally managed to speak to somebody at Lyon’s to be told that the papers still haven’t been issued 7 months later!!! It will be 3 years in November since my accident and my claim is minimal and mainly for my expenses that I have paid out. Totally unprofessional service from this company, do not use them!

22 July 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Dear Caroline,
Thank you for your review. We are very sorry that there has been a delay in issuing court proceedings. The next steps are being taken and you will shortly be updated by the case handling group dealing.
Kind regards
Lyons Davidson

Rated 5 out of 5 stars

Helpful Firm

Milly Reader was exceptionally helpful in dealing with our enquiries.

19 June 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi D&D,

Many thanks for your feedback. It’s great to know that Milly was exceptionally helpful and provided the support you needed with your enquiries.

We’ll be sure to pass your kind comments on to her.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Brilliant solicitor. I worked with Kelly at Lyons Davidson…

I worked with Kelly at Lyons Davidson and the support has been nothing short of amazing. I was incredibly anxious and concerned going through family court proceedings as these things are incredibly stressful but with the help and support from my solicitor this was made more bearable. I honestly cant thank them enough and I wouldnt hesitate to use them in the future. Highly recommend if you want a empathetic solicitor ⭐️⭐️⭐️⭐️⭐️

30 January 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi Becky,

It’s wonderful to hear how much Kelly’s support helped during what can be an incredibly stressful and emotional process. We’re pleased that her empathetic approach helped you feel reassured and made the family court proceedings more manageable.

Thank you for your five-star recommendation and for sharing such kind feedback about Kelly. We’ll make sure your comments are passed on to her.

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

Without doubt the worst solicitors I…

Without doubt the worst solicitors I have ever used, constantly chasing them to do anything, more than 2.5yrs for the claim went to court, my barrister never turned which Lyons arranged, total sham. Then I won the case well 75% to 25% god knows how that works. Lyons got me just over £700 settlement what a joke. AVOID LIKE THE PLAGUE DO NOT WASTE YOUR TIME

20 July 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Dear Customer,

Thank you for your review. As liability was in dispute the claim had to proceed through the courts, and although the Advocate had made a mistake about the time of the hearing they were able to attend the same day. After hearing evidence from both parties, the Judge found in your favour to the extent of 75%. Medical evidence was then obtained and during negotiations you instructed us to accept an offer which was lower than our valuation because you did not want to proceed any further. We are sorry you were disappointed with the service provided.

Kind regards
Lyons Davidson

Rated 1 out of 5 stars

In my opinion

In my opinion, Lyon Davidson is one of the least effective law firms I have dealt with. Based on my personal experience, they have been extremely slow in handling my case, provide very poor communication with their clients, and show little urgency in progressing matters. I felt that my case was not managed professionally or efficiently.

If you are considering using this firm, I would recommend researching other options before making a decision. This review reflects my personal experience.

30 June 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

We are sorry to hear of your dissatisfaction with the service you have received from us. We have regrettably not been able to locate your file with the information you provided, but if you would like us to investigate your concerns formally, please contact us at customercare@lyonsdavidson.co.uk

Rated 4 out of 5 stars

Good communication and service

Good communication and kept us updated at every point. Very happy with the service from the case handler.

30 June 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi Kate,

It's great to know that you were kept informed throughout and were happy with the communication and support provided by your case handler.

Thank you for sharing your feedback with us.

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

Pretty poor overall

Pretty poor overall. The company is a large corporate in place for our home insurance, they are, in short, on the gravy train. I pointed out early on that the person who owed us money appeared on custom's house to have no money, no, I was told, we can continue the assessment. Several communications later, & a lot of time invested, sure enough, this was the very reason they couldn't take the case. They need to listen to customers first & foremost, rather than launching into a full assessment (costing the insurance) this check on finances should have been done first, not last. I was then informed not to bother claiming ourselves because of this custom's house account. They need to be aware that the customs house balance is only reflective of one day. Waste of time we will continue ourselves thanks.

10 July 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Good morning
Thank you for your review.
We were instructed by your legal expense insurer to carry out a merits assessment to establish whether the claim that you wished to bring satisfied their policy conditions and therefore qualified for funding to pursue the matter.
While I note your comment that you pointed out early on that the other side appeared from Companies House to have no money, your insurer still required us to formally assess the merits and report our assessment to you and them in the form of a Letter of Advice.
I appreciate that it is disappointing that there are insufficient financial prospects and your insurer will therefore not provide funding to pursue the matter and I agree that this might change in the future. I would therefore recommend that you carry out a further check on Companies House when their next Accounts are due and if the position has changed please contact your legal expense insurer and request them to consider funding a further merits assessment.
Kind regards
Lyons Davidson

Rated 5 out of 5 stars

Human centric, compassionate and knowledgeable

Throughout the entire process of working with Lyons Davidson and in particular Kelly, I fell empowered, held and informed. She is gracious, compassionate, knowledgeable and efficient. My situation was overwhelming and difficult at times but I was assured and supported throughout the entire process. This was my first, and I hope will be my last legal interaction, however if I were to ever need counsel I would 1000% choose Lyon’s Davidson. Thank you for being so helpful.

19 January 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi Mrs Powell,

Thank you for taking the time to leave such a thoughtful review. It's wonderful to hear that Kelly provided compassionate, knowledgeable, and supportive guidance throughout your matter, helping you feel informed and reassured during what was clearly a challenging time.

We're especially pleased that your first experience of the legal process left you feeling so well supported, and that Kelly's professionalism and empathy made such a positive difference. We'll be sure to pass your kind words on to her.

Thank you for your recommendation and for placing your trust in Lyons Davidson.

Kind Regards,
Lyons Davidson

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