After an traffic accident I was confused about what action to take. Right from the start of contacting Lyons Davidson I have been helped and supported. Sophie Miller could not have been more helpfull... See more
Company replied
Location
Switch locationBristol House, 40 – 56 Victoria Street, BS1 6BY Bristol, Redcliffe, GB
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Tyrell Blake provided an excellent service. He replied promptly to my emails, and followed up any queries, always keeping me in the loop with what was going on. He was courteous and friendly in his a... See more
Company replied
A great experience working with Rebecca Higgs who listened, took on board our concerns, kept us informed and did her best to make sure that we were on the right path. She helped us navigate what wa... See more
Company replied
Very happy with the legal services provided by this firm & special mention & thanks to Chris Kemp for his objective advise regarding a personal injury claim & for a successful outcome.He was very app... See more
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Company details
Written by the company
We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.
Contact info
Bristol House, 40 – 56 Victoria Street, BS1 6BY, Bristol, Redcliffe, United Kingdom
- 0117 904 6000
4.3
Excellent
839 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Tyrell Blake provided an excellent…
Tyrell Blake provided an excellent service. He replied promptly to my emails, and followed up any queries, always keeping me in the loop with what was going on. He was courteous and friendly in his attitude and approach. His communications were detailed and information was relevant. The claim took a long time to complete, mostly down to delays and problems caused by Premex, but Tyrell followed any issues up and pursued them until they they were resolved. I unreservedly recommend his services.
15 June 2026
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Hi Helen,
Thank you for taking the time to leave such thoughtful feedback. It's great to hear that Tyrell provided prompt, detailed, and friendly communication throughout your claim, keeping you informed and following up on any outstanding issues.
We appreciate that delays outside our control can be frustrating, so it's particularly pleasing to know that Tyrell remained proactive and persistent in pursuing matters until they were resolved. Thank you for your recommendation, and we'll be sure to share your kind comments with him.
Kind Regards,
Lyons Davidson
Lyons Davidson Review
After an traffic accident I was confused about what action to take. Right from the start of contacting Lyons Davidson I have been helped and supported. Sophie Miller could not have been more helpfull. Everything was explained to me. She arranged medical appointments, explained legal matters, kept me infomed of my case, was very supportive, helpful, informative and completely transparent. Nothing seemed to much. trouble. I felt valued as a client and not just another case. I cannot thank Sophie enough.
14 June 2026
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Hi Samantha,
We’re delighted to hear about your experience. It’s wonderful to know that Sophie provided such supportive, informative, and transparent guidance following your accident, helping you feel reassured during what can be a confusing and stressful time.
We’re especially pleased that she kept you informed throughout, arranged the necessary appointments, and made you feel valued as a client rather than just another case. Thank you for your kind words — we’ll be sure to pass them on to Sophie.
Kind Regards,
Lyons Davidson
Excellent service by Nelay he's amazing
We were put in touch with Lyons Davidson, Bristol in December 2025 by our insurance company, related to a contract issue with a car dealership. Initially, Lyons Davidson appointed another Case Handler for us, but as matters were moving frustratingly slowly, we contacted the Case Supervisor Ben Johnson, who transferred it to Nelay Joshi.
Nelay was totally responsive, competent and professional. He was always courteous, gave sensible advice and represented our side efficiently. We very much appreciated his hard work during this time.
Nelay made an extremely stressful situation more manageable and with his invaluable input, we were recently able to achieve a positive outcome. Thanks again.
5 June 2026
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Hi Sam,
Thank you for taking the time to share your experience. We appreciate your patience during the early stages of your matter and are delighted to hear that Nelay provided such responsive, professional, and supportive service once he took over your case.
It’s wonderful to know that his sensible advice, efficient handling of the matter, and courteous approach helped make a stressful situation more manageable and contributed to achieving a positive outcome. We’ll be sure to pass your kind comments on to Nelay and Ben.
Kind Regards,
Lyons Davidson
I would give 0 stars if I could
I would give 0 stars if I could. I was referred to Lyons Davidson through my home insurance legal expenses cover. They are a really bad firm of solicitors. It took over a month for them to make an assessment of my case, only to tell me that I have less than 50% chance of success under my legal expenses cover so if I wish for them to proceed I have to pay them directly. In my case it was clear that I had great chance of success considering case law and previous challenges so I took matters into my own hands and successfully challenged the company I had an issue with. I would say don't waste your time with Lyon Davidson.
19 May 2026
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Good afternoon
I confirm that a member of our Customer Service and Compliance Team will investigate your concerns and contact you in due course.
Kind regards, Lyons Davidson
This rating is really for Katie Britton…
This rating is really for Katie Britton who has not been my case handler for very long. My case was passed to Lyons Davidson over 3 years ago now and I have had numerous case handlers, my issues have been, poor response times to messages( says 5 working days on site but some of my replies took weeks and you end up having to ring to try and get things moving), wasting time by not understanding my case properly and what I was claiming for and not explaining what will happen and how long it will roughly take. Katie then took over and I suddenly felt that things were moving forward, she has finalised my claim within a couple of months but not only that she was great with keeping me updated on what she needed and what she would do and managed my expectations, her responses to texts were timely as well, so thank you Katie
17 March 2026
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Hi Mr Facer,
Thank you for taking the time to share such detailed feedback. We appreciate your honesty regarding the challenges you experienced earlier in your claim, particularly around communication, case continuity, and managing expectations.
We’re delighted to hear that Katie was able to make a positive difference when she took over your case. It’s wonderful to know that her proactive approach, timely communication, and clear guidance helped move matters forward and bring your claim to a conclusion.
We’ll be sure to pass your kind comments on to Katie and thank you again for sharing your experience.
Kind Regards,
Lyons Davidson
Highly recommend
Very happy with the legal services provided by this firm & special mention & thanks to Chris Kemp for his objective advise regarding a personal injury claim & for a successful outcome.He was very approchable & responded in a timely manner to emails etc. It was also very easy to upload information onto their secure portal.
I would highly recommend this company for any personal injury legal matters.
8 June 2026
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Hi Anne,
We’re delighted to hear about your positive experience. It’s great to know that Chris provided clear, objective advice and responsive support throughout your personal injury claim, helping to achieve a successful outcome.
We’re also pleased that you found our secure portal easy to use and that the process worked smoothly for you. Thank you for your recommendation and for taking the time to recognise Chris’s efforts.
Kind Regards,
Lyons Davidson
Lyons Davidson Excellent Solicitors
I gave 5 star but would give more if there were more to give. Extremely polite, professional staff. As I was unwell I knew I could trust my solicitor. Catherine Stewart to act for me. Catherine was completely focused on taking my case forward. She gave me excellent advice service, to the successful conclusion of my case, winning full compensation for me. I always felt included at all times as Catherine and other staff Lyons Davidson staff were always there when I needed clarification or assistance. It is really important to be able to contact your solicitor and I was always able to do this. When I was in hospital Catherine had my permission to contact my husband, which helped me concentrate on my recovery. She rang me personally to give me the good news that we had reached an acceptable settlement with the other side.
8 April 2026
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Hi Mrs Burden,
We’re truly grateful for you taking the time to share such a detailed and heartfelt review. It’s wonderful to hear that Catherine provided the support, guidance, and reassurance you needed during what must have been a very challenging time.
We’re especially pleased that you felt able to place your trust in Catherine, and that her advice, dedication, and communication helped achieve a successful outcome. Knowing that she and the wider team were able to support both you and your family while you focused on your recovery is particularly meaningful.
Thank you for your incredibly kind words and recommendation. We will be sure to share your feedback with Catherine and the team.
Kind Regards,
Lyons Davidson
A great experience working with Rebecca…
A great experience working with Rebecca Higgs who listened, took on board our concerns, kept us informed and did her best to make sure that we were on the right path. She helped us navigate what was a confusing process and explained the stages we would go through clearly and concisely.
We are progressing with our claim thanks to Rebecca and are hopeful it may lead to a successful outcome.
15 May 2026
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Hi Finlay,
We’re delighted to hear about your experience. It’s great to know that Rebecca took the time to listen to your concerns, keep you informed, and provide clear guidance throughout what can often be a complex process.
We’re pleased that her support has helped you progress your claim with confidence, and we wish you every success as the matter continues. Thank you for taking the time to share your feedback.
Kind Regards,
Lyons Davidson
Kerry Smitherham
Kerry Smitherham, is an outstanding and professional solicitor also a credit to Lyons Davidson. Solicitors.
Kerry dealt with my wife’s part of our claim after our serious non fault car accident, she was always available to discuss the case with a sympathetic ear and offer all the necessary legal advice required. I just wish that all solicitors were equally as professional. Thank you Kerry.
29 May 2026
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Hi Mr Hoile,
We’re delighted to hear about your experience. It’s wonderful to know that Kerry provided such professional and compassionate support throughout your wife’s claim following a serious accident.
We’re especially pleased that she was always available to offer guidance, reassurance, and clear legal advice when it was needed most. Your kind words are greatly appreciated, and we’ll be sure to pass them on to Kerry.
Kind Regards,
Lyons Davidson
Katie Britton very good case handler
Lyons davidson were initially a little slow with responses however when Katie britton was appointed as my case handler she always returned calls and e mails promptly and resolved any issues with as little fuss as possible she was always polite and courteous and nothing was too much trouble even whem dealing with the very long winded mib
20 May 2026
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Hi Eric,
Thank you for taking the time to share your feedback. We appreciate your patience during the early stages of your claim, and we’re delighted to hear that Katie provided responsive, professional, and courteous support once she became your case handler.
It’s great to know that she kept communication flowing, resolved issues efficiently, and supported you throughout what can often be a lengthy process involving the MIB. We’ll be sure to pass your kind comments on to Katie.
Kind Regards,
Lyons Davidson
Still ongoing with my claim
Still ongoing with my claim, poor communication is a common theme !! Very
slow , then you spend ages using the portal or calling and emailing , still no response for weeks . My first and only contact with a solicitor , I wish I was told I could choose my own in the beginning . Defiantly , no recommendations from myself , based on my personal experience .
27 March 2026
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Dear Madeleine Bond,
Thank you for your review. We are sorry you have had difficulties in contacting us. You have now been contacted by a member of our Customer Services and Compliance Department, and you will shortly hear from a member of the team dealing with your claim.
Kind regards
Lyons Davidson
Brilliant
Kelly was very well-informed and provided excellent guidance through the daunting Family Court process. Communications were consistently excellent and Kelly was extremely supportive and professional throughout.
27 March 2026
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Hi MrTommygun,
We’re delighted to hear about your experience. It’s wonderful to know that Kelly provided clear guidance and support throughout the Family Court process, helping to make a daunting situation more manageable.
We’re especially pleased that her professionalism, knowledge, and communication stood out to you. Thank you for taking the time to share your feedback.
Kind Regards,
Lyons Davidson
Nelay Joshi was helpful
Nelay Joshi was helpful, courteous and responsive and handled the issue very well. My dealings with Jonathan Calverley, a partner there, were also extremely good.
I would have given 5 stars unreservedly, had it not been for a very poor response from the original associate dealing with the matter.
20 May 2026
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Hi Adrian,
Thank you for taking the time to share your feedback. We’re pleased to hear that Nelay and Jonathan provided helpful, courteous, and responsive support, and that you were happy with the way your matter was handled.
We also appreciate your honest comments regarding your earlier experience. Feedback like this is important to us as it helps us continue to improve our service. Thank you again for your recommendation and balanced review.
Kind Regards,
Lyons Davidson
Amirah Mughal very professional
Amirah Mughal dealt with my case, I found her very professional, she was confident in my case and was attentive to detail.
Amirah gave great advice and got me a great result.
I would recommend Lyons Davidson to anyone with an employment issue.
19 May 2026
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Hi Stephen,
We’re delighted to hear about your experience. It’s great to know that Amirah provided professional and attentive support throughout your case, offering clear advice and helping to achieve a positive outcome.
Thank you for your recommendation and for taking the time to share your feedback.
Kind Regards,
Lyons Davidson
Disappointed
Started great but after 3 or 4 weeks it was very difficult to contact my case handler for updates.
The medical exam to me was a joke and took only 15 minutes after being cancelled once. My injury wasn't fully understood and I am still suffering.
I was not advised my case handler had left the company which led to further delays.
I eventually accepted the offer due to stress.
It was a young man called Charles when I phoned who moved things to completion.
4 August 2025
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Dear John Drayton
Thank you for your review. We have requested more information from you to allow us to identify the matter to which your review relates, but you have not responded. If you provide more information we will be able to consider your review further.
Kind regards
Lyons Davidson
I have been so impressed with the…
I have been so impressed with the support and swift service I have received from Katie Britton. She has been responsive and clearly knows her stuff! Thank you Katie
11 May 2026
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Hi Katie,
We’re delighted to hear about your experience. It’s wonderful to know that Katie provided such responsive and efficient support, and that her knowledge and professionalism made a positive impression.
Thank you for taking the time to share your feedback.
Kind Regards,
Lyons Davidson
They were interested in my accident…
They were interested in my accident claim, kept me informed throughout, were sympathetic, answered the phone swiftly and my claim came to a satisfactory conclusion.
Tilly dealt with my case, but she has left your company now. She was exceptional
11 May 2026
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Hi Pat,
We’re very pleased to hear about your experience. It’s great to know that you felt supported and kept informed throughout your claim, and that it reached a satisfactory conclusion.
We’re especially pleased to hear your kind words about Tilly and the exceptional service she provided during your case.
Kind Regards,
Lyons Davidson
I had a pleasant and very professional…
I had a pleasant and very professional experience with Safiyyah Patel with all the details and updates.
6 May 2026
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Hi Nicolae,
We’re pleased to hear about your experience. It’s great to know that Safiyyah provided a pleasant and professional service while keeping you updated throughout.
Thank you for taking the time to share your feedback.
Kind Regards,
Lyons Davidson
Efficient and Professional
I had a bike accident and was delighted to discover personal claims insurance on my home contents insurance. I presume LD were the associated solicitors, who dealt with my claim efficiently.
19 August 2025
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Hi Sara,
We’re pleased to hear about your experience. It’s great to know that your claim was handled efficiently and professionally following your accident.
Thank you for taking the time to share your feedback.
Kind Regards,
Lyons Davidson
Great people, excellent service
Great people, good updates with excellent advice and guidance through to a positive conclusion, thank you.
1 May 2026
Unprompted review
Reply from Lyons Davidson Solicitors - Bristol
Hi Paul,
We’re delighted to hear your feedback. It’s great to know you received clear updates, helpful advice, and guidance throughout your case, leading to a positive conclusion.
Thank you for taking the time to share your experience.
Kind Regards,
Lyons Davidson
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