Lyons Davidson Solicitors - Bristol Reviews 

865
TrustScore 4 out of 5

4.2

Bristol House, 40 – 56 Victoria Street, BS1 6BY Bristol, Redcliffe, GB


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Rated 1 out of 5 stars

Communication was very poor. Did not feel that they were acting in my best interest. I made a formal complaint about their performance but it was not actioned. Settlement of my claim was delayed man... See more

Company replied

Rated 5 out of 5 stars

Lyons Davidson Solicitors were provided to me by the insurance company to finalise my settlement claim after my no-fault accident. Sophie Miller acted on my behalf and I have to say she was exce... See more

Company replied

Rated 5 out of 5 stars

I’d like to say a huge thank you to Gwyn Pritchard and his team at Lyons Davidson for the fabulous personal service they have provided. Gwyn recently helped my mum to unwind a Trust, and at ever... See more

Company replied

Rated 5 out of 5 stars

After a long four year boundary dispute with our neighbours Lyons Davidson helped us finally resolve the situation. To all the people involved i want to say a big thank you in helping us end this nigh... See more

Company replied


Company details

  1. Law firm
  2. Insurance Lawyer
  3. Lawyer
  4. Legal Services
  5. Personal Injury Lawyer

Written by the company

We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.


Contact info

  • Bristol House, 40 – 56 Victoria Street, BS1 6BY, Bristol, Redcliffe, United Kingdom

  • 0117 904 6000

4.2

Great

TrustScore 4 out of 5

865 reviews

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4.2

All reviews

(865)

446 reviews in the last 12 months

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Rated 5 out of 5 stars

Amirah Mughal very professional

Amirah Mughal dealt with my case, I found her very professional, she was confident in my case and was attentive to detail.
Amirah gave great advice and got me a great result.
I would recommend Lyons Davidson to anyone with an employment issue.

19 May 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Stephen,

We’re delighted to hear about your experience. It’s great to know that Amirah provided professional and attentive support throughout your case, offering clear advice and helping to achieve a positive outcome.

Thank you for your recommendation and for taking the time to share your feedback.

Kind Regards,
Lyons Davidson

Rated 3 out of 5 stars

Disappointed

Started great but after 3 or 4 weeks it was very difficult to contact my case handler for updates.
The medical exam to me was a joke and took only 15 minutes after being cancelled once. My injury wasn't fully understood and I am still suffering.
I was not advised my case handler had left the company which led to further delays.
I eventually accepted the offer due to stress.
It was a young man called Charles when I phoned who moved things to completion.

4 August 2025
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Dear John Drayton

Thank you for your review. We have requested more information from you to allow us to identify the matter to which your review relates, but you have not responded. If you provide more information we will be able to consider your review further.

Kind regards

Lyons Davidson

Rated 5 out of 5 stars

I have been so impressed with the…

I have been so impressed with the support and swift service I have received from Katie Britton. She has been responsive and clearly knows her stuff! Thank you Katie

11 May 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Katie,

We’re delighted to hear about your experience. It’s wonderful to know that Katie provided such responsive and efficient support, and that her knowledge and professionalism made a positive impression.

Thank you for taking the time to share your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

They were interested in my accident…

They were interested in my accident claim, kept me informed throughout, were sympathetic, answered the phone swiftly and my claim came to a satisfactory conclusion.
Tilly dealt with my case, but she has left your company now. She was exceptional

11 May 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Pat,

We’re very pleased to hear about your experience. It’s great to know that you felt supported and kept informed throughout your claim, and that it reached a satisfactory conclusion.

We’re especially pleased to hear your kind words about Tilly and the exceptional service she provided during your case.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

I had a pleasant and very professional…

I had a pleasant and very professional experience with Safiyyah Patel with all the details and updates.

6 May 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Nicolae,

We’re pleased to hear about your experience. It’s great to know that Safiyyah provided a pleasant and professional service while keeping you updated throughout.

Thank you for taking the time to share your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Efficient and Professional

I had a bike accident and was delighted to discover personal claims insurance on my home contents insurance. I presume LD were the associated solicitors, who dealt with my claim efficiently.

19 August 2025
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Sara,

We’re pleased to hear about your experience. It’s great to know that your claim was handled efficiently and professionally following your accident.

Thank you for taking the time to share your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Great people, excellent service

Great people, good updates with excellent advice and guidance through to a positive conclusion, thank you.

1 May 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Paul,

We’re delighted to hear your feedback. It’s great to know you received clear updates, helpful advice, and guidance throughout your case, leading to a positive conclusion.

Thank you for taking the time to share your experience.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Lyons Davidson Staff

From my first point of contact with Lyons Davidson Solicitors through to my Case Handler being appointed, all the staff involved were friendly, polite and nothing was too much trouble. Contacting a Solicitor for a legal matter can cause apprehension and the matter itself is usually stressful, so having people put you at your ease is wonderful.

17 April 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Carol,

We’re delighted to hear about your experience. It’s great to know that our team were friendly, polite, and supportive from your first point of contact, helping to put you at ease during what can often be a stressful time.

Thank you for taking the time to share your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Absolutely Fantastic Service-Lyon Davidson Solicitors

We recently had the pleasure of being supported by Lyon Davidson Solicitors in helping us to evict a tenant from our property, and we cannot thank two of their staff, KYLE GARRETT and LEE DAVIS enough for guiding us through the entire process with absolute professionalism and sound legal advice.

We were constantly kept informed through out the process and they promptly responded to our queries with clarity, which effectively ensured that we obtained the expected outcome in our case, within a reasonable time frame. Kyle supported us throughout the court process and ensure that legal representation was provided to us at the hearing.

Lee was particularly helpful with the post-court eviction proceedings and securing bailiffs to assist with that operation. His methodical approach ensured all grounds were covered and that the day went as expected.

Kyle and Lee are both first -class professionals who demonstrated dedication and commitment in going the extra mile to ensure that we regained possession of our property.

We would highly recommend the company, and in particular, KYLE GARRETT and LEE DAVIS for a fantastic service to us.

Dr George & Mrs Beatrice Williams

13 April 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi George,

We’re delighted to read your feedback - thank you for taking the time to share such a detailed review. It’s wonderful to hear that Kyle and Lee provided clear, professional guidance throughout the process and kept you well informed at every stage.

We’re especially pleased that their support during both the court proceedings and post-court process helped you achieve the outcome you were seeking in a timely and well-managed way. Your kind words about their dedication and commitment will be shared with them.

Thank you for your recommendation - it’s greatly valued.

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

When is a solicitor not a solicitor- at Lyons Davidson solicitors

I found this legal company substandard. One in six reviews here are one star and it’s worse on other review sites. No surprise when you understand their setup. All the reviews are people like me told to use them by their insurer claims manager “Arc Legal”. Not by choice or recommendation. The claims are mostly not handled by solicitors but by a “paralegal” or “claims handler”. I’m guessing that’s because they’re not getting paid enough by the insurer, despite “£50,000 legal claims cover”. So Lyons don’t staff the work with solicitors, and work on low margin, high volume claims. Yet the company charge these unqualified people out for hundreds per hour and they’re advertising themselves as solicitors, not like in review replies here where they say they are “legal advisors”. It might have been ok if the paralegals had been experienced (they weren’t) and the work properly supervised by a solicitor (the supervisor wasn’t.) I understand under a case called Mazur, this isn’t allowed. You’re far better off telling the insurer you will choose your own solicitor. Don’t pay any attention to this company telling you the policy doesn’t give any legal right to be represented by a Solicitor as they are writing in reviews here. Even the policy says you can choose your own solicitor and it’s a legal right, although expect “Arc Legal” to obstruct you in doing that.

25 July 2025
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Dear TT

Thank you for your review. We have requested more information from you to allow us to identify the matter to which your review relates, but you have not responded. If you provide more information we will be able to consider your review further.

Kind regards

Lyons Davidson

Rated 3 out of 5 stars

My case is now finally over.

My case is now finally over.
3 years it took.
Injury claim accident - 2023.
2026 finally got a letter of my payment to soon be transferred.
Having no communication and update with my original case handler to my case handler transferred to someone else to be even worse, no process and new updates.

Case handler now has been changed again.

Mr Reet Mahi.
He got onto my case and had sorted everything, speedy process and he had done brilliant. I would give no starts at all but I will give Ravi Mahi 5 stars for sure. Thanks for your help Mr Mahi wish you was handling my case since the claim.
Since December 2023 nothing was happening
Ravi was transferred to ny case from 03/2026.
Letter of payment to be received 04/2026.

3 March 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Dear Rahid Rahman

Thank you for your review. We are sorry the claim took longer than you or we would have hoped. If you wish us to review further please email customercare@lyonsdavidson.co.uk with your reference so the claim can be identified. Thank you for your kind words about Reet Mahi.

Kind regards
Lyons Davidson

Rated 5 out of 5 stars

I was very lucky to have been so…

I was very lucky to have been so wonderfully supported and advised by Mr Nelay Joshi throughout what was a very difficult and stressful time. Mr Joshi promptly responded to and answered all my questions in a clear and understandable manner. He showed great compassion, kindness, and with an analytical approach managed to concisely condense my issues into a coherent narrative that was both eloquent and compelling. I would highly recommend and rate this company and wish to complement the quality and integrity of its staff.

20 April 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Helen,

We’re truly grateful for you taking the time to share such thoughtful feedback. It’s wonderful to hear that Nelay provided clear, compassionate, and insightful support during what sounds like a very difficult time, and that his approach helped you feel understood and well advised.

We’re especially pleased that his communication and dedication made a positive difference to your experience. Thank you for your kind recommendation.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Positive experience of Lyons Davidson

I had a positive experience of Lyons Davidson. Throughout my case, Tia Parmenter was consistently helpful, polite, and professional. She kept me informed and responded promptly to any queries, which made what could have been a stressful process much easier to manage. I appreciated her persistence in chasing matters and achieving a successful outcome without the need for court proceedings. Thank you for your support and excellent service.

21 April 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Sean,

We’re delighted to hear about your positive experience. It’s great to know that Tia provided helpful, polite, and professional support throughout your case, keeping you informed and responding promptly to your queries.

We’re especially pleased that her persistence helped achieve a successful outcome without the need for court proceedings. Thank you for your kind feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Although my claim was for a small…

Although my claim was for a small amount, Bethany Chandler kept me well informed regarding the process and progress. A satisfactory conclusion was arrived at.

17 April 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Sue,

We’re pleased to hear about your experience. It’s great to know that Bethany kept you well informed throughout and ensured the process was clear, leading to a satisfactory outcome.

Thank you for taking the time to share your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Successful road accident claim

I was involved in a serious road collision while riding my bicycle, and the legal process that followed was long and often felt like a marathon. Throughout this complex journey, Kerry Smitheram from Lyons Davidson Solicitors was consistently supportive, professional, and reassuring.
Thanks to her dedication and expertise, my claim was successfully settled. I am truly delighted with the outcome and very grateful for all the help and guidance I received along the way.

31 March 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Eva,

We’re very grateful for you taking the time to share your experience. We understand how challenging and lengthy the process can feel following a serious accident, and it’s wonderful to hear that Kerry provided consistent support, professionalism, and reassurance throughout.

We’re especially pleased that her dedication and expertise led to a successful outcome, and that you felt well supported along the way. Thank you for your kind feedback - it’s greatly appreciated.

Kind Regards,
Lyons Davidson

Rated 4 out of 5 stars

I had a positive experience with Lyons…

I had a positive experience with Lyons Davidson. Good communication and pragmatic legal advice. Sunaina was an excellent client contact, with timely updates and managed all communications effectively. Thank you

3 April 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Jason,

We’re pleased to hear about your positive experience. It’s great to know that Sunaina provided excellent communication, timely updates, and clear, pragmatic advice throughout your case.

Thank you for your kind feedback - it’s much appreciated.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Claim against Mr Md-m Rahman

Over the course of the claim (3 years), I have always managed to speak to LD solicitors promptly when required. Initially I dealt with James Chapman, and in the past year the case was passed to Andy Vraitch. Andy was most helpful and managed to provide me with the necessary information and advice to enable myself and my wife to attend Court and ultimately be successful in presenting our case.

23 February 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Lorraine,

We’re very grateful for you taking the time to share your experience. We appreciate that your claim was a lengthy process, and it’s great to hear that both James and Andy provided prompt communication and helpful guidance throughout.

We’re especially pleased that Andy was able to support you and your wife with clear advice leading up to court and help you achieve a successful outcome.

Kind Regards,
Lyons Davidson

Rated 4 out of 5 stars

Very Professional

Kept us informed at every stage , very , very professional, pleasant and knowledgeable, put us at ease, would recommend Lyons Davidson to everyone including family and friends

2 April 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Tommy,

We’re delighted to receive your feedback. It’s great to hear that you were kept informed at every stage and that our team’s professionalism, knowledge, and approachable manner helped put you at ease.

Thank you for your recommendation - it means a great deal to us.

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

You are a disgrace

You are a disgrace! Stop sending unsolicited messages and letters. Have you got nothing better to do than target vulnerable people who do not need your services?

31 March 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Dear Sharon,

Thank you for your review. We have requested more information from you to allow us to identify the matter to which your review relates, but you have not responded. If you provide more information we will be able to consider your review further.

Kind regards

Lyons Davidson

Rated 5 out of 5 stars

They are helpfull

30 March 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi Carlo,

Thank you for your feedback. We’re pleased to hear that you found our team helpful and that your experience was a positive one.

Kind Regards,
Lyons Davidson

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