Macs Adventure Reviews 

203
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers had a great experience with this company. Customers consistently praise the well-organized holidays, noting the seamless planning and execution of trips. Many highlight the excellent accommodations, efficient luggage transfers, and helpful, friendly staff who provide valuable local tips. The company's app is frequently commended for its ease of use, clear maps, and comprehensive information, making self-guided tours enjoyable and stress-free. However, some customers also noted specific issues with trip organization, such as misinformation about accommodation types or transport schedules. A few people experienced problems with the app, reporting glitches where it stopped recording progress or failed to work entirely on certain days. Additionally, some reviewers were dissatisfied with particular cycling routes, finding them to be on busy roads rather than scenic off-road paths, or felt that certain trips were poorly organized with a perceived lack of local knowledge.

What people talk about most

Holidays

Users describe positive interactions with holidays, often highlighting them as wonderful and seamless... See more

Location

Customers had positive experiences with location, frequently praising the beautiful scenery and well-chosen... See more

Service

Reviewers mention positive feedback about service, highlighting that everything was well-organized and went... See more

Application

Customers consistently note positive experiences with the app, praising its ease of navigation and... See more

Staff

Reviewers highlight positive aspects of staff, often describing hosts and local people as friendly and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Accommodation excellent with friendly welcome. Food at the two Michelin hotels, included in the holiday, also excellent. Taxis to the start of the walks very efficient, with the drivers giving good ti... See more

Company replied

Rated 4 out of 5 stars

The Macs staff were great. Our original walk had to be cancelled due to flooding but we were offered a perfect alternative in the Sierra Aracena and were also able to amend that to suit us better.... See more

Company replied

Rated 4 out of 5 stars

We completed the Hadrian’s Wall Path from Wallsend to Bowness-on-Solway to Wallsend over 9 nights. The route was well organised, and our daily stages between 15–26 km were manageable with... See more

Rated 5 out of 5 stars

Easy to book including the add ons we wanted. Each pick up arrived on time, our luggage was in the hotel room on arrival and all hotel bookings were managed for us. The route app was excellent and all... See more

Company replied


Company details

  1. Tour operator

Written by the company

Macs Adventure arrange active holidays for independently minded people interested in the world around them. We aim to transform people's travel through transformative active experiences. We want to change the way people travel, and to enable our travellers to enjoy rich and adventurous experiences. We listen obsessively to our customers to focus on developing walking, cycling, and active adventures which offer the freedom to travel at your own pace, confident that your holiday has been meticulously planned by a company with years of experience.


Contact info

4.1

Great

TrustScore 4 out of 5

203 reviews

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No recent history of asking for reviews

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Replied to 85% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(203)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

MacsAdventure ensured everything ran smoothly

MacsAdventure ensured everything ran smoothly and were always there to help. Great B&Bs, faultless luggage transfers, interactive map app that nudged me when I took wrong turnings, all made for a stress free adventure. I can't wait for the next one!

1 September 2025
Unprompted review
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Reply from Macs Adventure

Thanks so much for your kind words! We’re delighted to hear you had a smooth, stress-free adventure and enjoyed the B&Bs, transfers, and app. We can’t wait to welcome you back for the next one!

Rated 5 out of 5 stars

Highly recommend Macs Adventure

Great, well-organised trip. I booked the Mont Blanc comfort highlights trip and everything went very smoothly. The luggage transfer worked out every day, the app was easy to follow and understand and we liked having a choice of routes to choose from. The food provided at the accommodations was very good (other than in Trient where it was just ok) and the actual accommodation was as we expected - nothing fancy but clean and just what we needed after a day of hiking.

24 August 2025
Unprompted review
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Reply from Macs Adventure

Thanks so much for sharing your experience! We’re delighted to hear you enjoyed your Tour du Mont Blanc Highlights trip and that everything went smoothly with the routes, luggage transfers, and accommodations. We’ll keep your feedback on Trient in mind. We hope to welcome you on another adventure soon!

Rated 5 out of 5 stars

Mont Blanc made simple by Mac's

Everything was done just right, from initial enquiry, to being on the trip. Although it was self guided, it still felt like we were being looked after. The app is so clever with the frequent updates. Hotels were all decent with friendly helpful staff. Our last hotel, Le Massif, in Courmayeur was something special.
I'd recommend Macs adventure to anyone and really hope to use again soon.

29 August 2025
Unprompted review
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Reply from Macs Adventure

Thanks so much for your lovely review! We’re delighted you enjoyed your Mont Blanc adventure, found the app helpful, and especially loved your stay at Le Massif. We’d be thrilled to welcome you on another trip soon!

Rated 5 out of 5 stars

Holiday in Norway with Macs Adventure

Macs Adventure organised our holiday to Norway really well. They planned our trip so that we experienced train , bus and ferry journeys and enjoyed traditional , long established hotels on the fjord.
The Macs Adventure app gave us all the detail we required with a daily itinerary , maps and a clear narrative.
We have now used Macs Adventure three times and we have another booked for 2026.
We would highly recommend them to others.

4 August 2025
Unprompted review
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Reply from Macs Adventure

Thank you so much for your lovely review! We’re thrilled you enjoyed your Norway adventure and that our app and planning made things smooth and memorable. It means a lot that you’ve traveled with us multiple times - we can’t wait to welcome you back in 2026!

Rated 5 out of 5 stars

beautiful alpine walk

The walks were in beautiful alpine countryside and between villages and towns. These were all accurately described in the materials. Accommodation and transfers were very well organised and help desk available immediately both pre and during the walks

11 August 2025
Unprompted review
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Reply from Macs Adventure

Thank you for sharing your experience! We’re so glad you enjoyed the alpine scenery and found the routes, accommodations, and support helpful along the way. We hope to see you on another adventure soon!

Rated 5 out of 5 stars

Great biking adventure along Hadrian's Cycleway

Macs did a great job giving us all the support and information we needed for our self-guided bike tour. The bike hire, transports to and from the cycleway, accommodations, and baggage transfers were really well -organized. We could cycle and explore by day, and enjoy each destination in the evening. Great pub dinners and hearty breakfasts, too. A wonderful way to tour if you are looking for a more active adventure.

15 July 2025
Unprompted review
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Reply from Macs Adventure

Thanks so much for your kind words! We’re delighted you enjoyed Hadrian’s Cycleway and that everything ran smoothly. We’d love to welcome you on another adventure soon!

Rated 5 out of 5 stars

The perfect holiday with a great operator

Myself and my hubby have travelled with Mac’s Adventures many, many times. We recently cycled through the Loire Valley. It was heaven - so beautiful, perfect weather, great accommodation, lots of cheese, wine and bread with a bit of cycling. We were on cycle tracks, that were easy to follow and kept us away from the roads and we hugged the river for several days. It was everything I could have hoped for. Thank you

1 August 2025
Unprompted review
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Reply from Macs Adventure

Thank you so much for your lovely review and for choosing to travel with us again! We’re thrilled to hear your Loire Valley cycling trip was everything you hoped for - and that you enjoyed all the cheese, wine, and riverside views along the way.

It’s always a pleasure to help plan your adventures, and we can’t wait to welcome you back for your next one!

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect, App worked perfectly, luggage transfer worked perfectly, accommodation were good... everything just worked.

20 July 2025
Unprompted review
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Reply from Macs Adventure

Thank you so much for your wonderful review! We’re thrilled to hear everything went smoothly from start to finish - from the app to the luggage transfers to the accommodations. That’s exactly the kind of seamless experience we want for all our travelers.

We really appreciate you taking the time to share your feedback, and we hope to welcome you on another adventure soon!

Rated 3 out of 5 stars

"Easy" Holiday was too hard

This was a most unsatisfactory holiday. In my 50s and 60s I ran regularly and took annual hill walking holidays ( up to 13 miles a day; Moderate with some strenuous days). Having been diagnosed with an occasional heart condition, I now needed an Easy walking holiday, specifically with no significant hills.

I could find very few satisfactory Easy holidays so I was delighted to find the Mac Adventure Burgundy holiday clearly specified as Easy (up to 5 miles a day no significant hills). The crux of the issue was the mismatch between the Easy definition and the actual walking itself which had daily distances of 5, 10,7,10 with significant hill climbs.

Partially I am responsible. . The need to book Eurostar tickets meant I paid the MacAdventure a deposit before I carried out due diligence on the holiday. I had accepted the additional distances which I can walk on the flat lands of Suffolk at this point. But I realised that the the four individual walking days were scored as one Easy and three Easy to Moderate. I should have cancelled the holiday at this point.

However, I paid the balance under pressure to get the holiday. It was only when I loaded the app did I see the elevation charts showing significant hill climbs. Depressed, I wanted to abandon the holiday but couldn’t face losing the full cost.

Inevitably, I got into trouble on the long climb out of St Denis. Some issues at the next accommodation also really affected me and I became extremely distressed. I didn’t walk the remaining days and two months later I have finally put France behind me.

Notes
1 - The MacAdventure Customer Experience lady was very helpful and got me a partial repayment. Bits of the holiday were good especially Beaune and the Beaune hotel. She was also instrumental in getting the category of the Burgundy hotel upgraded - see below. The three stars are for her contribution.
2 - The Easy category will collect some sensitive types like me. So your Easy holidays must match the Easy Category. In the Burgundy case this holiday has been recategorised 'Easy to Moderate’

15 May 2025
Unprompted review
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Reply from Macs Adventure

Hi Mike,

Thank you for sharing your feedback. We’re sorry to hear the trip didn’t match your expectations and understand how disappointing that must have been. Our Burgundy holiday is now graded Easy–Moderate, which includes 8–16 km (5–10 miles) daily with some ascent and descent. We’re glad our Customer Experience team was able to connect with you directly to discuss your concerns and provide a resolution. Your feedback helps us continue to improve clarity for future travelers.

Rated 3 out of 5 stars

Mixed experience we are unlikely to…

Mixed experience we are unlikely to repeat.

Some nice surprises on upside with a few hotels even more on the downside.

No handover of explanation of electric bikes first two rides surprised.

We did not feel value add existed in the app or logistics and next time would try to do it ourselves or try someone else.

Don’t perceive Macs customer focused.

Try Bike it app and your own logistics if you have time and inclination.

1 July 2025
Unprompted review
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Reply from Macs Adventure

Thank you for sharing your feedback. We’re sorry to hear that parts of your experience didn’t meet expectations, particularly with the e-bike handover, app, and logistics. This isn’t the impression we want to leave, and we appreciate you bringing these points to our attention. Our team has reviewed your comments and shared them with the relevant partners to ensure improvements are made. We’re glad there were some positive surprises along the way and appreciate you giving Macs Adventure a try.

Rated 5 out of 5 stars

Excellent tour operator for self guided hiking

Easy to book including the add ons we wanted. Each pick up arrived on time, our luggage was in the hotel room on arrival and all hotel bookings were managed for us. The route app was excellent and all walks were fantastic. The two "extra nice" hotels were outstanding and the mountain rifugios exceeded our expectations, the evening meals in the huts were particularly good. We did the dolomites to lake Garda tour and the days in the mountains were some of the best walks we've ever done. Everything was smooth and well considered / paced. Highly recommend.

4 July 2025
Unprompted review
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Reply from Macs Adventure

Thank you so much for your wonderful review. We’re thrilled to hear you enjoyed the Dolomites to Lake Garda tour and that everything from the bookings to the walks themselves ran smoothly. It’s great to know the “extra nice” hotels and mountain rifugios exceeded expectations, and that the pacing and planning worked so well for you. We’ll be sure to share your kind words with our team and partners, we’d love to welcome you back for another adventure in the future!

Rated 5 out of 5 stars

Cleveland Way - July 2025

Very easy to book and very well organised. Second time we have used MacsAdventure and would definitely use again - so much simpler than DIY!

5 July 2025
Unprompted review
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Reply from Macs Adventure

Thanks so much for your review! We’re delighted to hear you enjoyed your second trip with us on the Cleveland Way and found everything easy and well organised. We’d love to help you plan your next adventure when you’re ready!

Rated 5 out of 5 stars

Idyllic walking holiday in Alsace

Great holiday walking the wine route in Alsace.

Accommodation very good and all the logistics of transfers and luggage transfer excellent.

Beautiful countryside with only about 10 miles walk each day

19 July 2025
Unprompted review
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Reply from Macs Adventure

Thank you for your lovely review! We’re so pleased to hear you enjoyed walking the wine route in Alsace and that the accommodation and logistics worked so well for you. It’s such a beautiful part of the world, and we’d be delighted to help you plan another adventure in the future.

Rated 5 out of 5 stars

We had a blast

We had a blast! Loved the trip and everything was smooth sailing. Highly recommended!

17 July 2025
Unprompted review
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Reply from Macs Adventure

We’re thrilled to hear you had such a great time and that everything went smoothly. Thank you for the recommendation, we’d love to welcome you back for another adventure!

Rated 5 out of 5 stars

Tour du mont blanc

Great organisation. They take time & worry away for you and organise your trip. Quick to answer questions. Great app with all necessary information. Offline map tracker is great.

10 July 2025
Unprompted review
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Reply from Macs Adventure

Thank you for your kind words! We’re so pleased to hear you enjoyed your Tour du Mont Blanc and found the organisation, app, and offline map tracker so helpful. It’s wonderful to know we could help make the trip worry-free, we’d love to welcome you back for another adventure!

Rated 5 out of 5 stars

Macs Adventure is a great all round experience!

We had a really great time and a lot of this was down to the support and information provided by Macs Adventure. They were only an email away and responded with guidance and advice as requested. They were only arrangements were excellent and the downloaded maps and other information outstanding. Thoroughly recommend.

10 June 2025
Unprompted review
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Reply from Macs Adventure

Thanks so much for your kind words! We're really glad to hear you had a great time and felt supported throughout your trip. It's great to know the maps and info were helpful too. We'd love to welcome you on another adventure soon!

Rated 5 out of 5 stars

My 8th amazing Macs adventure!

This WHW (8 hiking days), was my 2nd; I hiked it solo-7 days in 2012. This time, my wife and a HS pal joined the fun. This is an amazing hike for anyone who has a good level of fitness, trained prior to coming to Scotland, and prepares well for each day using the tools Macs provides as well as weather awareness.It does not require technical climbing skills. The route has only gotten better! You will not get lost as the signage has improved, the trail support is solid, and the luggage system is good. Bring an open mind. Each accommodation is charming and unique-not fancy. You may have to wait a bit for your luggage some days. Your fitness level, fatigue level, and the weather will affect each day's hike. Posted distances will be too low based upon where your lodging is. All factors should be taken into account. Ex: Day 2 on our hike this year was hot/full sun. Lunch was too long after Conic Hill without topping out our water supplies; we struggled a bit on the last stretch into Rowardennen. Day 3: many consider to be the toughest day. This can be mitigated by doing the High Route in the AM. I have done Day 3 both ways; each has been wonderful. The 2nd half of Day 3 you have no choice; you will be on a low route. Do what is best for you on Day 3. Do your homework on which lodging you choose as many are not on the trail. Don't complain (post hike)as Macs is very transparent as to the location of all their accommodations. Take advantage of lodgings that have a Drying Room. Pack per Macs suggestions: Rain is part of the experience. Pack midge mitigation items & use them when needed. Then simply relish this wonderful experience! This was my 8th hike using MacsAdventure. I am an experienced traveler with high expectations. I strongly endorse Macs as well as this hike. Our chosen lodgings were as follows: Drymen Inn, Rowardennen Hotel,Ardlui Hotel,Tyndrum Inn, Bridge of Orchy Hotel, Kingshouse Hotel, Highland Getaway, Myrtle Bank Guest House. Thanks Macs!

20 May 2025
Unprompted review
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Reply from Macs Adventure

Thank you so much for your kind words and for choosing Macs for your 8th adventure! We're thrilled to hear you had another great experience on the WHW and truly appreciate your thoughtful tips for fellow hikers. Hope to welcome you on trail again soon!

Rated 5 out of 5 stars

Great trip along King Ludwig Way

Grear trip along King Ludwig Way. Hotel selection was excellent. The app very good. Would certainly do a Macs Adventure again

15 June 2025
Unprompted review
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Reply from Macs Adventure

Thanks so much for your review! We're thrilled to hear you enjoyed walking the King Ludwig Way and that the hotels and app hit the mark. We'd love to welcome you back for another adventure whenever you're ready!

Rated 5 out of 5 stars

Expert planners with detailed knowledge…

Expert planners with detailed knowledge are very reassuring and made for a perfect trip.

11 May 2025
Unprompted review
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Reply from Macs Adventure

Thank you for your kind words! We're so glad our team's knowledge and planning helped make your trip a great one. We'd love to help you plan another adventure soon!

Rated 5 out of 5 stars

A very nice trip along the Welsh coast

A very nice trip along the Welsh coast. If you like to have a holyday with out to many tourist, this is a good place to go. Nice small villages with excellent B&B. Good organized from Macs Adventure. But don’t try to take a buss on a Sunday 😊

16 June 2025
Unprompted review
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Reply from Macs Adventure

Thanks so much for your lovely review! We're thrilled you enjoyed your coastal adventure in Wales and appreciated the peaceful villages and cozy B&Bs. Great tip about the Sunday buses, noted! We’d love to help you plan your next holiday when you're ready.

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