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Made-in-China.com Reviews 

1,149
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently commend the staff for their promptness, professionalism, and helpful communication, often receiving excellent support. Many people are satisfied with the product quality, finding items to be as described or even exceeding expectations. Reviewers also appreciate the fast and efficient delivery services, with orders often arriving ahead of schedule. However, some customers noted dissatisfaction with customer service and dispute resolution, reporting unhelpful responses. Others experienced issues with product quality, receiving incorrect or faulty items. Additionally, some encountered delivery problems, such as unexpected additional shipping costs or difficulties with product pickup.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction, finding... See more

Service

Customers had ambiguous experiences with service, with some reviewers praising the extraordinary service... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness and efficiency of... See more

Customer service

People report ambiguous experiences with customer service, with some finding agents helpful, efficient, and... See more

Delivery service

Users describe ambiguous interactions with delivery services, with some customers reporting fast and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Dean Douglas seeking a one-off Sample 96ounce solid bronze casket SOVEREIGN so far has been assisted to obtain quotes how ever some company's are just replying to my email without any content,,no... See more

Rated 4 out of 5 stars

Product is good. Interaction and feedback from agent was excellent. Service was good. Only the payment system i battled with a little. Happy overall.

Rated 5 out of 5 stars

Ms. Susan and her team were amazing. I found the Pilates machine I wanted and she worked very quickly in confirming the details and getting it shipped. It arrived on schedule and was a breeze to set u... See more

Rated 5 out of 5 stars

I bought a sample t-shirt directly from Yuedong to South Africa. The communication was immediate and addressed my needs. We used English language. I love the fact that even when we continued our... See more


Company details

  1. Online marketplace
  2. Ecommerce solution provider

About Made-in-China.com

Written by the company

About Made-in-China.com

Made-in-China.com was established in 1998 and is developed and operated by Focus Technology Co., Ltd. It is a leading B2B e-commerce platform in China, providing global buyers with high-quality Chinese products and reliable suppliers, as well as secured online trading service.

source on Made-in-China.com

What can you get through Made-in-China.com?

* A vast selection of curated products

From clothing and accessories to large machinery and industrial goods, the platform lists 45,000 categories and 70 million products for you to choose from.

* Customization options to meet personalized purchasing needs

Accepts processing with provided designs, samples, or materials.

* Enhance your product price competitiveness

Factory-direct prices from original manufacturers ensure generous profit margins.

* Bestsellers list to stay updated with the latest market trends

Get a clear view of the most in-demand products.
🏆 Access The List

* Verified suppliers by third-party agencies

Suppliers marked with verification badges have been authenticated by third-party inspection agencies such as SGS, Bureau Veritas, TÜV Rheinland, and CTI. You can view the certification reports in the supplier's store, which include basic company information, production capacity, trading capabilities, service quality, quality control, and R&D capacity.
✔️ Learn More About Audited Supplier

* Secure Transaction Service

Made-in-China.com's Secure Transaction Service (STS), ensure the safety of your funds and on-time delivery.
🔗 Search for products supported by the STS service.

Contact info

Promotion box for Made-in-China.com

🔥 Golden Sourcing Season is Live!

Factory Prices, Secured Transactions, Fast Shipping

3.7

Average

TrustScore 3.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1,149)

220 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammed by faitfulbio

Scammed by a "legit" made in china vendor. Sold me bunk raws with no active substance in it. Very easy to test as the medication restore energy production in the body and oxygen - yet zero effect

Vendor refused to refound me and said if i dont have a analyze they wont pay. But when searching his name on reddit i can see he scammed other people as well, and that guy sent in the product for analyze and when he came back to faitfulbio with a analyze he was ghosted.

Now a year later he been emailing me trying to sell the same product again. Horrible human and made in china will no nothing to stop scammers, if what the rest of the reviews on trustpilot say is correct

Working with scammers themself? possibly

17 September 2025
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear ,
We’re truly sorry to hear about your experience with the product quality. Please contact us as soon as possible and provide your registered email address on Made-in-China.com so we can help verify the issue and offer further assistance.

Made-in-China.com Service Team

Rated 1 out of 5 stars

Their customer service do not…

Their customer service do not understand English and give wrong advice!

They impose a ridiculous order limit of only $5,000 for credit cards. Since my order came to $7,250 I needed to know if there was anyway round this (as a bank transfer is too risky for a first time buy).

Their customer service said to get the seller to change export from 'Self Titled' to 'Fast Export'.

However, the seller advised that 'Fast Export' is not possible for orders over $5,000.

So not only do they not understand English, but they give the wrong advice!

Also, I am not prepaired to use anything other than credit cards and since they restrict you to only $5,000 per transaction, I am locked out of their service!

Ridiculous!

17 September 2025
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear,
Due to the official customs declaration requirements for cross-border transactions, it is necessary for you to reach an agreement with your supplier during the transaction process. Additionally, the credit card limit is set to ensure the security of the transaction. Thank you for your understanding.
Made-in-China.com Service Team

Rated 1 out of 5 stars

Order number 25081613001691037490 the…

Order number 25081613001691037490 the very first business I did with Made in China shartered. The entire order itself was incorrect, the supplier has sent me a wrong part which I never ordered. Made in China Dispute 5 team still didn’t do a jusitise for me. I’m very disappointed.

15 August 2025
Made-in-China.com logo

Reply from Made-in-China.com

Dear
The platform's trade dispute team has provided you with the latest solution. If you are not satisfied with the outcome, we will continue to assist you.

Made-in-China.com Service Team

Rated 5 out of 5 stars

Nice experience

So far i enjoy my experience on this app I was able to get in touch easily with supplier and buy goods
I like the security system

31 August 2025
Made-in-China.com logo

Reply from Made-in-China.com

Thank you for your kind words! We’re glad you had a great experience and look forward to serving you again.

Rated 5 out of 5 stars

I had a great experience with excellent…

I had a great experience with excellent and fast customer service.

2 September 2025
Made-in-China.com logo

Reply from Made-in-China.com

Thank you for your kind words! We’re glad you had a great experience and look forward to serving you again.

Rated 5 out of 5 stars

Helpful

Great app, allowed me to follow my package.

2 September 2025
Made-in-China.com logo

Reply from Made-in-China.com

Thank you for your kind words! We’re glad you had a great experience and look forward to serving you again.

Rated 5 out of 5 stars

Great transaction platform

Quick response of vendors and easy way to buy the ítems that I need.

1 September 2025
Made-in-China.com logo

Reply from Made-in-China.com

Thank you for your kind words! We’re glad you had a great experience and look forward to serving you again.

Rated 5 out of 5 stars

This application is so helpful

This application is so helpful. They have many options of vendors and items.

1 September 2025
Made-in-China.com logo

Reply from Made-in-China.com

Thank you for your kind words! We’re glad you had a great experience and look forward to serving you again.

Rated 5 out of 5 stars

Oustanding Service

Excellent communication, outstanding service, highly professional and very efficient.

1 September 2025
Made-in-China.com logo

Reply from Made-in-China.com

Thank you for your kind words! We’re glad you had a great experience and look forward to serving you again.

Rated 5 out of 5 stars

Highly recommend from a US based business!

Very great experience. You suggested some changes that would make the manufacturing process more successful, and the product I received was above my expectations. Will be doing business with you again.

31 August 2025
Made-in-China.com logo

Reply from Made-in-China.com

Thank you for your kind words! We’re glad you had a great experience and look forward to serving you again.

Rated 1 out of 5 stars

Somebody robbed me

Hello, about a month ago I purchased a drone from some company from this site for +/- 500$ and I am still waiting and nothing has arrived. Ms. Shan Xun It keeps telling me that there is a problem with the order but I can't wait any longer and I want my money back. So I'm asking you to refund my money in a polite way. Otherwise I'll deal with the police. Thank you in advance for your answer.

20 July 2025
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear ,
We’re truly sorry to hear about the issue with your order. Please contact us as soon as possible and provide your registered email address on Made-in-China.com so we can help verify the issue and offer further assistance.

Made-in-China.com Service Team

Rated 1 out of 5 stars

Dear sir i have booked 2 smart watches…

Dear sir i have booked 2 smart watches model no e482 from Shenzhen Yushengchang Technology Co., Ltd... but i
recived 2 fake watches kindly do help me Tracking I'd LR162662608NL.my phone
8904678999 With hope of justice Thank you

11 August 2025
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear ,
We’re truly sorry to hear about your experience with the product quality. Please contact us as soon as possible and provide your registered email address on Made-in-China.com so we can help verify the issue and offer further assistance.

Made-in-China.com Service Team

Rated 1 out of 5 stars

Vendor is very dishonest

Vendor is very dishonest, sent blinds that were not smart as ordered, motors are very loud and now I'm stuck with product that I didn't want. I originally went with them because they were very responsive but as we processed through the order and ultimately got the blinds effectively all my requests for the type and design were compromised.

1 April 2025
Made-in-China.com logo

Reply from Made-in-China.com

Dear ,
We’re very sorry to hear about the issue with the product quality. Please kindly submit a return or refund request, your supplier will handle it accordingly. If you need any assistance during the process, feel free to contact sts email. For more details about the dispute resolution process, please refer to: https://trading.made-in-china.com/buyerfaq#faq

Made-in-China.com Service Team

Rated 5 out of 5 stars

The delivery time

The delivery time. It's fast. I find it a little bit expensive. Hit i enjoyed the t shirt.

3 August 2025
Made-in-China.com logo

Reply from Made-in-China.com

Thank you for your kind words! We’re glad you had a great experience and look forward to serving you again.

Rated 5 out of 5 stars

Quick Replies

Every email or request was quickly replied to. All the jobs I 've done thus far have been done to exact specs and delivery was on time.

2 August 2025
Made-in-China.com logo

Reply from Made-in-China.com

Thank you for your kind words! We’re glad you had a great experience and look forward to serving you again.

Rated 5 out of 5 stars

Everything was great

Everything was great. Communication with seller, delivery, product documentation, etc. I’m fully satisfied with the whole process.

3 August 2025
Rated 5 out of 5 stars

Good Job!

Good Job!
Respectful people,
"SHENZHEN Yes On Technology LTD"

First I thought that is a scam. I had a problems with bank transfer, unfortunately I solved it, the problem was in my bank.

Afterall the communication was even better, they tried everything to solve the issue, and I didnt believe, but after I paid via another route and the did recieve money.
The shippment was super fast
The communication is super smooth
For all people waiting for their products, please just wait and give it a try, I firstly thought it is a scam but you must to wait little bit. My shippment delivered here (EU) in around 20days after payment.

Best 5/5

30 June 2025
Unprompted review
Rated 1 out of 5 stars

I paid for the spice bottles and did…

I paid for the spice bottles and did not receive them.

2 July 2025
Made-in-China.com logo

Reply from Made-in-China.com

Progress update:
The supplier has shared a screenshot of your chat on July 24, where you responded that the goods had been received on July 23 and everything was fine. Please confirm if the issue has been resolved. If you need further assistance, feel free to contact us.
________________________________________________________
Dear Brian Armstrong,

We sincerely apologize for the issues you’ve experienced with your order. Please be assured that we are currently investigating the situation and will communicate directly with the supplier on your behalf if any problems are found.

We will keep you updated with any progress. Meanwhile, if you have any questions or need further assistance, please don’t hesitate to contact our online customer service team at any time.

Made-in-China.com Service Team

Rated 1 out of 5 stars

If it was possible I would like to give…

If it was possible I would like to give 0 star. I bought a Bowl Cutter from "Luohe Xingdian Electromechanical Equipment Co., Ltd.". it was broken after 3 time uses. some plastic parts have been divided to 10 pieces, they tola me to glue them together. the Paint of the lead peeled off, they told me the paint is food grade. I have my chat back and forth with their representative on "WhatsApp". There are pictures of all of it and incase of request I can post them.

15 July 2025
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear Nasser,
We’re truly sorry to hear about your experience. If your order was placed through our platform, you may be eligible to request a return and refund.

Alternatively, we kindly suggest submitting an online complaint (https://sourcing.made-in-china.com/complaint). Our after-sales team will step in to assist with coordination and help resolve the issue.

Made-in-China.com Service Team

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