Mailbutler Reviews 

248
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The product is highly unstable. One day they implement a feature, and the next they completely change it at random without even testing it first. This causes endless issues and, above all, a massive... See more

Rated 2 out of 5 stars

I signed up for Mailbutler primarily for tracking emails. Unfortuantely, it is unreliable. Just yesterday, I had several clients say that they were unable to open links that I'd emailed. Thes... See more

Company replied

Rated 1 out of 5 stars

This app I got zero support, I sent several emails with my issues and got nothing. I also then found clients emails were not getting through and instead going to some outlook address that is not mine... See more

Rated 5 out of 5 stars

Just started using Mailbutler with Apple Mail and at last a far improved feature richer, mail application thanks to having it installed. There isn't any feature that Mailbutler brings to Apple Mail th... See more

Company details

  1. Software Vendor
  2. Email service provider

Written by the company

This is Mailbutler, the email plugin which makes your inbox smarter. Mailbutler gives you a multitude of useful, productivity-boosting features which you can access right in your inbox. It improves on the native features of your email client by offering smart functionality. It offers an artificial intelligence powered email assistant that can write emails for you, Cloud Delivery so your scheduled email can be sent even if your computer is offline, advanced email tracking which doesn't require approval from your recipient, and a powerful Contacts feature which can help you improve your customer relationships, among many other smart, inbox-enhancing features. Over 100,000 members use its email-enhancing features. Mailbutler has been named industry leader by GetApp in both 2021 and 2022, and is a four-time winner of the G2 High Performer award in the categories of Small Business and Europe. It integrates right into your inbox and helps to improve your email communication save you time. It’s still your inbox, but smarter. === Got questions? === Contact us anytime at support@mailbutler.io Head to our Support Center for detailed help on using Mailbutler


Contact info

2.3

Poor

TrustScore 2.5 out of 5

248 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(248)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Here's a must-have add-on for Your Mail App

Here's a must-have add-on for Apple Mail (my preference, but works with Gmail and Outlook, too). Notes, Tasks, and everything Mail. Favorite Feature: When recipients open their email — even if you deleted the email and it's years old! Another feature I like is when you send an email and it's NOT opened. Barebones ($0) essential level, but the extra features are worth the extra bucks.

6 July 2021
Unprompted review
Rated 5 out of 5 stars

Most helpfull is to know if and when…

Most helpfull is to know if and when someone opens his mail. I helped me to make sure people read what I send. Perfect for me. And the Mailbutler organisation is very helpfull. Teh act quick on questions and always solving-minded.

6 July 2021
Unprompted review
Rated 5 out of 5 stars

This is a very reliable tool for marketing and sales

This is a very reliable tool for a sales/marketing. Being able to easily see if the prospect opened your email, or which link was clicked (and when it was clicked) is super valuable! I can then strategize as to when to follow up with said prospect and what to include in my copy and promo material.

6 July 2021
Unprompted review
Rated 5 out of 5 stars

Like a butler it sits there in the background ready to help!

I needed an application to help me draft emails for sending later at a particular time. That is how I came upon Mailbutler, but it has many other useful features like tracking what happens to mail after you send it - when it was opened etc. It gives my small business a lot of features that large corporations enjoy. I use Apple Mail and when it updates Mailbutler has to catch up. It seems to update itself pretty effortlessly in the background. A very good experience.

6 July 2021
Unprompted review
Rated 5 out of 5 stars

Mailbutler is awesome

Mailbutler is a valuable tool which works well across all platforms. The templates save time and make standard responses so easy. Give it a try, you'll love it.

6 July 2021
Unprompted review
Rated 5 out of 5 stars

Winning more business and managing expectations!

The reason I love Mailbutler is two fold. I LOVE being able to schedule my emails. I've strict rules about when I'm available for my clients to get in touch, which doesn't include evenings or weekends. That being said, I'll compose some emails in the evenings so that when my working day begins I can concentrate on doing what I do best. By scheduling my emails for 09:00 each morning my clients never hear from me out of working hours, meaning expectations of availability remain consistent.

Also I LOVE the link click alerts! Given that we create and share proposals via private pages on our website it's great to know when a client has clicked the link to review their proposal. It means we always call to check in with them shortly after they've clicked the link when it's fresh in their minds.

All in all Mailbutler helps us work effectively and win more business through timely communication with our clients and leads.

Thanks!!!

6 July 2021
Unprompted review
Rated 5 out of 5 stars

A vital productivity tool

Mailbutler is an excellent piece of software that works seamlessly with Apple Mail. I now struggle to imagine email communication without it. The snooze function and email tracking have become invaluable tools that I utilize daily. Highly recommended.

6 July 2021
Unprompted review
Rated 5 out of 5 stars

I rely on Mailbutler

I have been using Mailbutler for 3.5 years and I have paid for the full suite for most of this time. I like it, use it and in some cases have come to rely on it. Several of the features are completely integrated into my email workflow and I just love it.
Also, I have had to contact their customer service a few times over the years, and they are always responsive, knowledgable helpful and
Highly recommended.

6 July 2021
Unprompted review
Rated 5 out of 5 stars

MailButler is how I got to inbox zero!

MailButler is by far the best email productivity tool I've ever used. It integrates perfectly with Apple Mail (and others) and changes the way you work so that your "dumb" email client is transformed into a "smart" email processor. I have achieved and sustained "inbox zero" since I started using MailButler!

6 July 2021
Unprompted review
Rated 5 out of 5 stars

Mail Butler & Apple Mail

I use Mail Butler with Apple mail. Together Apple Mail & Mail Butler make up a powerful communications and activities management tool. I use lots of applications in my business, but nothing is more important than good communication. Having the ability to communicate though Apple Mail then be reassured through Mail Butler that the recipient has received read and acted on the message is a key success factor for getting things done.

6 July 2021
Unprompted review
Rated 5 out of 5 stars

A must for my business

Mailbutler is one of those services that you try and, after the trial period, you buy.
Then, you can not live without it.
It is worth each penny you pay for it.
A must for your business.

6 July 2021
Unprompted review
Rated 5 out of 5 stars

Mail Productivity Genius

Mailbutler is a significant improvement in managing mail services. I use Mac mail and it integrates seamlessly. The features are amazing.

6 July 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look