I only buy my wine from Majestics and have been doing so since 1993 when I lived in Shepherds Bush …. As well as for personal use, during that time I have run quiz nights, race nights and other such... See more
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Review summary
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Reviews shaping this summary
I remember all too well a business colleague of mine in the 90s saying 'Majestic Wine is a great initiative but the only store I always come out with more than I intended to' That remains the case wi... See more
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We’ve been visiting the Tunbridge Wells branch for a while now and always have a pleasant experience. The manager always recognises and greets us when we walk in, which is a nice personal touch.... See more
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Recently shopped at Henley-on-Thames branch, as always a great experience. Steve is amazing, a great asset for Majestic Wine. He is always so friendly, welcoming & so knowledgeable, & the reason we al... See more
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Company details
- #57 of 77 best companies in Wine shop
Written by the company
The UK's biggest and best wine retailer offering online ordering with free delivery, award-winning service and market-leading deals.
Contact info
United States
- www.majestic.co.uk
4.6
Excellent
9k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The staff and the great range of wines…
The staff and the great range of wines available makes any visit a joy, and of course the keen prices
4 July 2026
Reply from Majestic Wine
Hello,
Thank you for your lovely feedback. I am glad you have a had a great experience when visiting your local store. I will make sure the feedback is passed on.
Best wishes, James,
Great staff
Friendly, helpful and knowledgeable staff, great wine selection and reasonable pricing.
4 July 2026
Reply from Majestic Wine
Hello,
Thank you for your lovely feedback. I am glad you had a positive experience when visiting your local store. I will make sure the feedback is passed on.
Kind Regards, James
I always enjoy strolling around the…
I always enjoy strolling around the various shelves choosing my wines at leisure knowing there are willing experts to help me in my choices.
4 July 2026
Reply from Majestic Wine
Hello,
Thank you for your kind feedback. I am glad you have had a positive experience when visiting your local Majestic. I will make sure the feedback is passed on.
Best wishes, James
A helpful and honest opinion
A helpful and honest opinion, not just someone trying to create another sale! You have a good new employee in your Newmarket branch, I don't know her name but she has joined you from Adnams. Your gain, Adnams loss. Thank you. Richard
3 July 2026
Reply from Majestic Wine
Hello,
Thank you for your Lovely feedback regarding the Newmarket branch. I will make sure the feedback is passed on.
Best wishes, James,
The Salisbury branch is properly run…
The Salisbury branch is properly run and Rob does an excellent job, knows his stuff, offers an opinion, is always friendly and helpful.
2 July 2026
Reply from Majestic Wine
Hello,
Thank you for sharing your experience with our Salisbury branch.
We are delighted to hear that you value Rob's expertise, guidance, and excellent customer service. Delivering knowledgeable and friendly support is what we strive for!
We look forward to seeing you in-store again soon!
Best wishes,
Tianna
Good selection of wine
Good selection of wine, excellent staff and a bonus discount voucher applied to already reasonable prices.
2 July 2026
Reply from Majestic Wine
Hi Chris,
Thank you so much for the fantastic review!
We're thrilled to hear you enjoyed our wine selection and had a great experience with our team.
Getting a little extra discount on top of good prices is always a win.
We hope to see you in-store again soon!
Best wishes,
Tianna
Majestic staff in Stirling are super helpful and friendly!
Staff friendly and helpful with recommendations and assistance to the car! Haven’t tried the wines yet so don’t know how to rate?
1 July 2026
Reply from Majestic Wine
Hello,
Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.
Best Wishes, James
Nothing wrong with the company at all
Nothing wrong with the company at all, their drivers however are DANGEROUS. I just had one nearly cause a crash, they dont know how to drive safely. Area is Redhill Salfords in SurreyIf the company wants the number plate I'm happy to provide
1 July 2026
Unprompted review
Reply from Majestic Wine
Hello Hannah, thank you for getting in touch, I'm sorry that you have been affected by a Majestic driver in the Redhill Salford area. We have kindly requested for further information so we can raise this further. Alternatively, if you could send this to us via the email info@majestic.co.uk we will be happy to look into a resolution. Kind regards Daniel
Visited Cardiff Branch..great wines and…
Visited Cardiff Branch..great wines and some good end of bin offers. Vicky there with all her knowledge and advice. Superb!
30 June 2026
Reply from Majestic Wine
Hello,
Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.
Best Wishes, James
Browsing in my local store
Nice to be able to browse in the store with a very helpful member of staff who also carried my purchases to the car. Managed to find most of the wines I was looking for. Some good offers and I also had 10% off which was welcomed.
30 June 2026
Reply from Majestic Wine
Hello,
Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.
Best Wishes, James
The Christchurch store is A+
The Christchurch store is always week-stocked and staff are always on form! Great advice and suggestions, ready share deals and offer a welcome quick taste test on the wines of the week.
Usually recognised on entry, it’s easy and convenient to shop here, parking is easy and I’ve been helped to the car multiple times.
30 June 2026
Reply from Majestic Wine
Hi Carlos,
Thank you so much for taking the time to leave such a wonderful review. We are absolutely thrilled to hear that the Christchurch team is always on form and making you feel so welcome whenever you visit!
Providing great recommendations, a quick taste test, and helping you out to your car is exactly what we aim for.
We look forward to seeing you in-store again soon!
Best wishes,
Tianna
Reply from Majestic Wine
Hello,
Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.
Best Wishes, James
Expert, Efficient and Friendly Staff
I recently visited the Guildford store to purchase some wine for an event. I know nothing about wine and was very grateful for the expert advice I received from Hannah. She picked all the wines I needed, and then another member of the team got them boxed up to be delivered to me on the day of my event. They were both very efficient, friendly and a pleasure to work with.
20 June 2026
Unprompted review
Reply from Majestic Wine
Hello,
Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.
Best Wishes, James
Great experience!
Been shopping at Beckenham branch for a number of years- the team in there are helpful polite knowledgeable and deliver great levels of customer service
The choice is great as are the parcel series wines- keep it up!
29 June 2026
Reply from Majestic Wine
Hi John,
Thank you for being such a loyal customer over the years!
We're so glad you enjoy our Beckenham team's customer service and our Parcel Series wines. We'll be sure to pass your lovely feedback onto the whole team.
We look forward to seeing you in store again soon.
Best wishes,
Tianna
Good to shop at Majestic Sonning
I love Majestic Sonning. Really good wines at a sensible price (better value than supermarkets). Friendly knowledgeable staff, always great with recommendations. Delivery as an option if we’re busy. Would recommend!
21 June 2026
Reply from Majestic Wine
Hi Simon,
Thank you so much for taking the time to leave us a review. We really appreciate your feedback!
It is wonderful to hear that you enjoy visiting our Sonning branch, not only for the great prices but for our friendly and knowledgeable staff as well. I will be sure to pass your kind words on to the team—they will be delighted to hear them.
We hope to see you in-store again soon!
Best wishes,
Tianna
Reply from Majestic Wine
Hi Charles,
Thank you for taking the time to leave your review! We really appreciate your feedback!
We hope to see you in store again soon.
Best wishes,
Tianna
Just the rudest bloke ever.....
Just the rudest bloke ever..... Just one star because the selection was outstanding. Shame I didn't buy. Rude fella serving (or not serving?) on the phone
27 June 2026
Unprompted review
Reply from Majestic Wine
Hello Graeme, thank you for getting in touch, I'm sorry about your experience when shopping in store. Sadly, we did not receive further information via our request. Can I kindly ask, if you are able to send an email to info@majestic.co.uk with further information when this did happen. We will be happy to pass your feedback to the store in which the incident occurred. Best wishes Daniel
Visiting Henley on Thames
Visiting Henley on Thames. Went into the local store. Very helpful staff member David. A credit to the business.
24 June 2026
Unprompted review
Reply from Majestic Wine
Hello Brian, thank you for leaving your review regarding the Henley on Thames store. I've been sure to pass on the feedback to the store as this will be very much appreciated. Best wishes Daniel
Knowledgeable and friendly staff
Knowledgeable and friendly staff. Always such fun going there!
26 June 2026
Reply from Majestic Wine
Hi, thank you for leaving your review. It's great to hear that staff have been able to provide a knowledgeable and fun experience. Best wishes Daniel
You stock some beautiful Italian wines…
You stock some beautiful Italian wines that my wife and I like. They are not too costly and they are some of the best wines available at your stores. You staff are very helpful, and friendly. Very well managed at Birkdale, easy to get about and very well stocked. Getting e mails that help get us a discount. Majestic is our best shop for wines and beers
26 June 2026
Reply from Majestic Wine
Hello Stephen, thank you for taking the time to leave your review. It's lovely to hear that you have a great experience within the Birkdale store and that the promotional offers you receive allow you to find some great wines. Best wishes Daniel
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