Ordered a tap that turned out to be unavailable from the manufacturer. Immediate refund accompanied by a very helpful email containing suggestions for three alternatives. I phoned to confirm e... See more
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Ordered on Tuesday, showing 2-3 day delivery on checkout. Chased Friday to be told item was not available. Refund issued but this is only part of the problem as any competent supplier would know - t... See more
Advertising something they don’t have and can’t get… they refunded straight away but noticed they are still advertising it
Looked through the Internet cheapest price on there by far ordered came back to me that evening verified the colours that I needed and delivered would definitely use again and recommend
Company details
Information provided by various external sources
Majorelle Interiors aim to provide our design savvy customers with the most interesting products on the market. We source our products all over the world bringing the best in style and design and making these accessible to you.
Contact info
Paddock House Lane, LS22 4BJ, Sicklinghall, United Kingdom
- 01937 960084
- mike@majorelleinteriors.co.uk
- www.majorelleinteriors.com
3.9
Great
296 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically replies within 24 hours
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product options
It wasn't very clear on the website that the sink came with more than one trim colour. I thought I bought the blue but when it came the trim was black.
12 July 2021
Excellence on all fronts
Mike and the Majorelle team are phenomenal. Beautiful products, brilliant service, speedy delivery. All round excellence.
30 June 2021
Quick responses, slow delivery, wrong item
Chased seller 11 days after payment after no update on dispatch. Item was sent that day. When it arrived it was a different colour to the one advertised. After querying this I was told that the colour I had ordered was not in stock. The item was returned and refund processed. Mike did respond very quickly to queries but never with any acknowledgement of fault or apology, which I find an odd customer service stance, given my item was not dispatched and was then wrong when it did arrive.
15 June 2021
Excellent shop
Excellent shop. Very friendly and efficient and professional customer service, German and English speaking.
They delivered a big sofa to a very difficult to reach location and organised everything to our full satisfaction. Can highly recommend Majorelle Interiors.
31 May 2021
Great website
Great website, easy to use. Communication on order progress and delivery status was excellent. Very happy with my bathroom products.
17 May 2021
Great prices and fast delivery.
Great prices and fast delivery. Would recommend them as they have good selection and prices on Original BTC products.
8 May 2021
Speedy service with items in stock.
Speedy service with items in stock.
Items were carefully wrapped and arrived in perfect condition.
2 May 2021
Well...be warned of potential duty charges
Well, I still haven’t received my order because I have a £50 invoice from Parcel Force (that only just came in the post) as my stool was shipped from Europe. The owner offered to split it with me - but really?! I purposefully purchased this from a UK company thinking they would sort this. I could have bought it for less and had it shipped direct from Germany. Furthermore there was no expectation setting from the seller. We can all say we have challenges due to Brexit but I find it hard to believe this company didn’t know this in advance. It’s March after all.
12 April 2021
Although I needed to prompt for my item…
Although I needed to prompt for my item to be delivered, it came remarkably quickly after that and correspondence was thorough.
8 April 2021
Great product and service
Website, easy to use. Wallpaper was excellent quality and very easy to hang. Delivery was very quick. Wallpaper, looks fantastic. I would definitely buy from this company again.
25 March 2021
Poor communication
Ordered a product. You didn't have the product. No delivery time update sent. It wasn't until I called to find out what was going on that I was told over the phone that the product wasn't in stock and it would be weeks before it came. As I needed it while the work is being done to my bathroom, that wasn't acceptable. I was offered a refund and this was processed promptly. Very frustrated at the lack of communication. Also, I was told over the phone that nowhere else in the UK had the product in stock. I managed to buy it immediately though and had it in my flat the following day.
23 March 2021
Excellent customer service
13 March 2021
Lefroy kitchen taps
ordered this quality tap online as best price, arrived as promised and delivery was really quick.
13 March 2021
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