While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Hi I received my hardware today. 1) It connects to my Galaxy 7 phone every time, but the screen on the phone is to small to du any programming 2) I has connected to my Lenovo Yoga Tab... See more

Rated 5 out of 5 stars

I want to give a big shout-out to the awesome folks at mBlock for bringing the fantastic mBot robots into the picture. These little wonders are like magical buddies that help kids dive into the world... See more

Rated 5 out of 5 stars

My grandson's robot vehicles (mBot-Ranger and mBot-Mega) were defective and needed spare parts. The procurement via the customer contact went smoothly and competently. The service is really exemplar... See more

Rated 4 out of 5 stars

I advise teachers on implementing STEAM tools in their classrooms and it's very easy for me to point at Makeblock as a good solution. I have used the mBot2 for a while now and I'm very satisfied w... See more

Company details

  1. Software company
  2. Software Vendor

Information provided by various external sources

Makeblock Co., Ltd is a leading STEAM education solution provider. Targeting the STEAM education and entertainment markets for schools, educational institutions and families, Makeblock provides the most complete hardware, software, content solutions, a...


Contact info

3.8

Great

TrustScore 4 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Makerblock Mega unboxing

I thought I was missing the Bluetooth module.
Left email with support in middle of night.
Got a response to check the major circuit board. It was already installed from factory.
So far I have just unpacked and waiting for an opportunity to share with my mentees. If this is as I hope, it will be my SMART Academy mentoring teams new robot assembly and programming kit.
My unboxing video is available upon request

I own a $500 lego robot, if the product holds true it will be replaced by five megastar at the same price.

31 July 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Support Experience

Ordered a CyberPi and when I got the product it would only work while plugged into a USB port. I contacted support and after some simple troubleshooting they sent me a replacement back for the CyberPi. The replacement came within a few days and I was up and running off battery. Great support experience.

26 July 2023
Unprompted review
Rated 5 out of 5 stars

I havent really tried the product yet

I havent really tried the product yet, I hope it would be good. But I would like to share my experience regrading the service. I ordered an mbot and it was mis-delivered by UPS but when I reported the issue to the makeblock team they took a quick cognisance of the issue and delivered me a replacement mbot. The service was really quite good and I am more than satisfied. Looking forward to gift this to my younger brother in spain.

28 July 2023
Unprompted review
Rated 5 out of 5 stars

I want to give a big shout-out to the…

I want to give a big shout-out to the awesome folks at mBlock for bringing the fantastic mBot robots into the picture. These little wonders are like magical buddies that help kids dive into the world of programming. The mBots make learning to code super fun and interactive – a real game-changer for young minds. Plus, I can't thank the mBlock team enough for their super friendly customer support. They're always there to lend a hand and make the learning journey even more exciting. Kudos to mBlock for being such champs in inspiring the next generation of tech wizards!

8 August 2023
Unprompted review
Rated 4 out of 5 stars

Christmas Robots

Three of my grandchildren received MakeBlock robots for Christmas -- Ranger, Mega, and Neo. All are amazingly "capable" machines! Assembly was straightforward but completed mostly by me with last steps left to kids. Great that each robot had an out-of-the-box capability of movement to entertain the kids immediately. Overall rugged build give or take a sensor or two.

Since Christmas, they got the add-on robotic arm. Build was completed with one grandchild with expectations to be used with all robots. Again, rugged construction with straightforward build instructions. Here is the rub, each robot has a bit different programming format, a different communications approach, different wiring connections, etc. These complexities add confusion for grandchildren and grandfather! Some remote communications can be solved with purchase of additional pieces of equipment -- bluetooth dongle, remote control joystick, etc. But plug and play, they are not!

Technical support is responsive but somewhat laborious. Might be a language issue. Lots of support information is available, but not organized to be easily assimilated.

These devices are obviously wonderfully capable IF you have the time to dig deeply into functionality. We will enjoy the robots for years. . . and hours. . . to come!

1 August 2023
Unprompted review
Rated 4 out of 5 stars

Overall a good platform for learning and creating

I advise teachers on implementing STEAM tools in their classrooms and it's very easy for me to point at Makeblock as a good solution.
I have used the mBot2 for a while now and I'm very satisfied with my experience. I have also used the previous generation and I like the improvements they have done. Communication between different robots and more precise movements are the highlights for me. There are possibilities to create more with the robot using additional components, but that depends if the teacher wants students to invest more time assembling something.
I connect the robot to my computer using the Bluetooth dongle the company offers and I have no issues with it.
The coding platform is pretty straightforward, you can program the robot both with blocks or with Python, I haven't used the latter so I have no opinion on that.
The mBot2 is more for students in middle school, but the brand has more products for other educational levels which I would also recommend checking.

11 February 2023
Unprompted review
Rated 1 out of 5 stars

Useless Codey Rocky - Cannot connect and software is useless

Hi

I received my hardware today.

1)
It connects to my Galaxy 7 phone every time, but the screen on the phone is to small to du any programming

2)
I has connected to my Lenovo Yoga Tab 3 pro once. Without being able to recieve uploads. After that it will not connect anymore. Even if I shut off all other Bluetoots devices.

3)
The PC software V5.0.0.Beta.2.3 only speaks Chinese... I don't know how to switch to english.

All in all... Have I wasted my money and now the boring part about returning the stuff and claiming my money back...

1 May 2018
Unprompted review
Show reviews in all languages. (53 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look