Malco Rent A Car Reviews 661

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I rented a car for a week, in February 2026. Both the pick-up and drop-off processes were quite hectic. I returned the vehicle with more petrol than it had when I collected it, yet I was still cha... See more

Rated 5 out of 5 stars

We got a new car (730km on board), great service, straight at airport, no excess, no hidden fees, only 100 Euro deposit which has been refunded minus mileage overused (1,030 km limit), then 0.10 p per... See more

Rated 5 out of 5 stars

Great experience from start to end. Good car, in line with the booking, well delivered. Great customer service!

Rated 5 out of 5 stars

Although car hire out of Alicante is not cheap, any time of year, the security deposit on our rental from Malco Rent A Car was only €100 and reasonable. In comparison, others wanted €1000+ secu... See more

Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Alquiler de coches, furgonetas de pasajeros, frigoríficos y Camper. Rent a car en aeropuertos.


Contact info

4.2

Great

TrustScore 4 out of 5

661 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A truly excellent car rental

A truly excellent car rental, no surprises. €100 deposit in case of not replacing fuel, refunded in 4 days.
Fully insured, no additional insurance, pick up and drop off easy to do on site at Malaga airport.
Really nice car as well. Could not be happier.

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Good value and Service

I was a bit apprehensive about the pick up procedure but it went very smoothly. I checked on Trustpilot and all looked ok.
Clean Car - Great service. good value, car clean and drop off similar as pick up.

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Good new car

Good new car, good stuff and good prices. Easy to rent, easy to pick up and deliver the car clear instructions. Easy to get answers on email or phone.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Rented at Malaga airport for 10 days

Rented at Malaga airport for 10 days. Not straightforward taking and return procedure, but instructions were clear. Overall positive experience. Deposit returned in full on the next day.

20 June 2024
Unprompted review
Rated 5 out of 5 stars

So easy

So easy, so efficient and no horrible surprises. Lovely staff, very nice car. Thank you

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Thank you,

Thank you,
Just to say the guy on the desk was absolutely brilliant, really helpful, and patient.
He needs a pay rise ..

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Good experience from start to finish

Good experience from start to finish, good conditioned cars, met at the airport in specified place, returned the vehicle at the same spot, no hassle to recieve my deposit.
Have used this company several times and they have always provided a good service, both for cars and vans.

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience. At first was a little unsure as have never hired a car through a 'meet & greet' method. All worked out fine and was fairly easy. My poor Spanish did help me out at times however as the representative didn't speak much English. We did however 'get there'. Would not hesitate to use Malco Car rental again.

17 May 2024
Unprompted review
Rated 4 out of 5 stars

Sans surprise

Reservation facile , praticite pour la reception de la voiture,tout inclus,pas de surptise par contre les tarifs.ont serieusement augmentés,et il y a eu 10mns d attente au retour
Cependant je recommande Malco

17 May 2024
Unprompted review
Rated 1 out of 5 stars

Drove through the night and apparently…

Drove through the night and apparently arrived "too early" at Alicante airport. We arrived at a little after 0400 for an 0545 flight. I had tried since around 0340 to contact Malco to let them know when I would arrive at the airport but got no reply. I left a message to let them know I was proceeding to the airport. I arrived at the airport at a little after 0400. At approximately 0445 the female representative arrived in a minibus. She leapt from the vehicle like a crazed woman shouting that 0500 was early enough for my flight and that she would be making a charge on my credit card. She jumped into the car shouting and screaming and drive off at speed with the door still open as I was trying to talk to her. I can only assume that she was upset that there would be car park charges; but the airline requires that you arrive 90 minutes before the flight.Her behaviour was totally bizarre and, frankly, quite disconcerting.
I submitted a report by email to Malco HQ in Valencia who promised to investigate. That was a month ago and I have received nothing further from them.
I have received no itemised invoice from the company.
I would avoid hiring any vehicle from the Alicante office of this company.

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Good!

I've rented a car which was new. My travel from Castellon Airport to Valencia and back was a beautiful experience. The staff was very kindly and professional. Everything was perfect! I recommend MALCO! ☺️

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Out of Hours pickup at Alicante

late flight in to alicante. one phone call and car delivered to airport - no waiting - all paper work done via email before hand, no personal excess on insurance so did not have to worry about missing any scratches on car. Drop-off was a phone call 5 mins before reaching alicante airport and pick up was no fuss, no paperwork. Plus NO out of hours surcharge!! highly recommend following my experience.

1 May 2024
Unprompted review

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