Very disappointing ! Called in at the bar to try the cocktail they had chosen for cocktail week. It was clearly advertised on the bar. Told only available in the roof bar which was closed for a privat... See more
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Fantastic stay at this hotel! From the moment we arrived, we were made to feel incredibly welcome. Donna on reception was especially outstanding. She recognised that we were celebrating a special oc... See more
We had booked Sunday lunch at the Malmaison Hotel restaurant in Piccadilly and from us walking in to us leaving we had incredible service, mainly from Salvatore. My Dad is in a wheelchair and Salvat... See more
Stayed at Malmaison Manchester Piccadilly very last minute as we were massively let down on an AirBnB. We basically walked in off the street and the reception staff were so helpful they were fully bo... See more
Company details
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A luxury hotel in Manchester with a stylish bar and brasserie. The ideal stopover for red devils who need their fix of Moulin Rouge. Best available rates at Malmaison.com
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Christmas dinner dance…
Held our annual Christmas dinner dance night 29/11/19 here what a great night. Food amazing (especially the beef) searched chef Paul out just to let him know. Attentive staff, great music. Very reasonably priced. Well done Mal Maison
We stayed here for two nights
We stayed here for two nights. The restaurant was amazing. The staff are great. The room was lovely and clean.
Excellent Spa Treatment
Excellent Spa Treatment
Wanted to thanks Claire at the spa for booking me and my husband a last minute spa treatment. Was very professional and called me back straight away after I left a voicemail.
Want to say a big thanks to Kayleigh and Rachel for doing the treatments. They were lovely friendly service.
Our lunch at the bar was lovely with our yummy mock-tails and all the staff at the restaurant were very good. Had a lovely day. Thanks
fantastic location & service
We booked a great deal on the Jubilee bank holiday Monday (2012) on the Malmaison website for the Manchester hotel that included bed, dinner, free bottle of wine & 2 free drinks - a great package that was completely affordable and a brilliant deal for us. We stayed and had a fantastic time - its near to everything (in walking distance), our room was small (but we did book a standard room) yet comfortable and very nicely designed and the drinks & evening meal we had were fantastic, especially the service from the lovely staff. Would definitely recommend checking out their deals online.
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