Cant fault the trainers, or price and shipping is ok. Would be better if shipping was quicker or cheaper but thats not necessiarly m&m costings
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Review summary
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Reviews shaping this summary
MandM, Great service & Fast delivery. Orded 28th april and arrived 1st may . Good choice of sketchers sandles, got myself 4 different pairs all at a great price. Highly recomend Excellent A*****
Easy to use site with great communication. You have a great selection to choose from and actually had stock in that you were advertising! So good that I bought another pair a week later.. would defi... See more
M and M always offer branded goods at very competitive prices. I bought some trainers and jogging bottoms for myself and some gifts for my family. The parcel arrived quickly and the quality of the pro... See more
Company details
- #332 of 621 best companies in Clothing Shop
- #61 of 83 best companies in Children's clothes shop
- #6 of 10 best companies in Discount shop
- #149 of 240 best companies in Men's clothes shop
- #85 of 152 best companies in Sportswear Shop
- #134 of 257 best companies in Ladies' clothes shop
Written by the company
MandM is one of Europe's leading online off-price retailers, offering the biggest brands in Fashion, Sport and Outdoor always up to 65% less than RRP. With over 30 years experience and over 3 million active customers, we are proud to stock over 150 brands of clothing, footwear and accessories for the whole family. From adidas, Lacoste, UGG to New Balance and many more, we offer world-class brands at unbeatable prices. In addition to our UK website, we have websites in 6 European countries.
Unlimited Delivery at MandM
Written by the company
- Get Express delivery and exclusive Offer Alerts for one whole year from only £9.99!
- Can’t wait to get your hands on your favorite brands at unbeatable prices? Join thousands of happy customers today and become an Unlimited member! Enjoy Unlimited Standard and Unlimited Express Delivery on every order you place.
Contact info
1 Auctioneer Walk, HR4 9HT, Hereford, United Kingdom
- customerservices@mandmdirect.com
- www.mandmdirect.com
4.4
Excellent
115K reviews
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Always a great service with M&M
Always a great service with M&M, fast dispatch and updates all the way through to delivery.
6 May 2026
I can’t fault the communication
I can’t fault the communication, clarity & speed of the service that I received & would highly recommend MandM.
5 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from MandM
I apologise for the inconvenience caused by your delayed delivery.
We'll reach out to you with an update once our investigation has been completed.
Reply from MandM
I apologise for the inconvenience caused by your order not arriving as expected.
I have sent you an email now containing further information on how we can resolve this for you.
Always quick arrival of goods and no…
Always quick arrival of goods and no problem returning if item doesn’t suit!
7 May 2026
Delivered in great time with good…
Delivered in great time with good updates. Good experience.
9 May 2026
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY.
I ordered some products from this company while I was away.the company said they were delivered the day before I came home.i have security cameras all around my property but no delivery was evident on the cameras...I gave all my info to the company..just got an email back saying the driver said they were delivered so case closed is what I got..I reached out several times since but they won't respond..so now I have no products and no refund..with a company that refuses to communicate with its customers..I do not write reviews lightly but I do feel that people need to be wary of this company I would hate to see people get caught and then just left to their own devices to fix..so please keep away from this company
25 April 2026
Unprompted review
Reply from MandM
I’m sorry to hear about the issues you have had with your delivery. If you haven’t had a chance to reach out yet, please visit the Contact Us section in our Help Centre, as we’re unable to locate the order with the details you’ve shared on this review. We will be more than happy to look into this further for you.
Give them a try
Good value for money,stylish brands at a competitive price. Delivery on time.
8 April 2026
The worst thing about this company is…
The worst thing about this company is that you use Evri to deliver anything. I'm still waiting on shoes I ordered a while back. They kept not showing up so I changed the delivery to a store nearby and I have still not heard anything. Evri are the worst.
30 April 2026
Skechers are very good
I ordered a pair of Skechers and they were delivered the following day. I was a little wary of buying shoes online, but they fit great and are very comfortable. So it worked really well.
29 April 2026
Ordered on the 27th of April and still…
Ordered on the 27th of April and still not received it.
27 April 2026
Reply from MandM
I apologise for the inconvenience caused by not receiving your order
I have sent you an email now so we can look into this further for you.
AVIOD AT ALL COST
Think Carefully before buying from MandM, i ordered a pair of smart tan shoes, i thought the deal was too good to be true, once they arrived the leather was ruined with scuff marks, clearly they were seconds from the factory being passed off as quality passed, so i returned them only to find i hae to pay again to return them plus the postage from the delivery that i paid the first time is non refundable, so i ended up dissapointed them tried to pass on defected goods, then im out of pocket twice just to receive and return them, they wont get anymore of my money.
8 May 2026
Unprompted review
Reply from MandM
I apologise for the inconvenience caused by receiving a faulty item from us.
I have sent you an email now so we can look into this further for you.
Quality of the items I bought
Quality of the items I bought and delivery time was excellent.
20 April 2026
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