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MandM Reviews 115,228

•
TrustScore 4.5 out of 5

4.4

Clothing Shop
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Review summary

Created with AI, based on recent reviews

Looking at 17,884 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products and the competitive pricing, often highlighting significant savings. Many people appreciate the efficient service, with orders frequently arriving quickly and as described, making the overall purchasing process smooth and easy. However, some people were dissatisfied with aspects of their order and delivery. A few customers reported issues with lost parcels, delayed deliveries, or receiving incorrect items. There were also mentions of difficulties with customer service when trying to resolve these order-related problems, with some feeling that communication was lacking or that resolutions were not satisfactory.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Users describe positive interactions with product. Customers frequently praise the excellent quality of... See more

Price

Customers had positive experiences with price, consistently finding competitive and affordable prices on... See more

Quality

Clients share positive opinions on quality, with many praising the excellent quality of products, often... See more

Order

Consumers have mixed experiences with orders. Many praise the ease of ordering, quick delivery, and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cant fault the trainers, or price and shipping is ok. Would be better if shipping was quicker or cheaper but thats not necessiarly m&m costings

Rated 5 out of 5 stars

MandM, Great service & Fast delivery. Orded 28th april and arrived 1st may . Good choice of sketchers sandles, got myself 4 different pairs all at a great price. Highly recomend Excellent A*****

Rated 5 out of 5 stars

Easy to use site with great communication. You have a great selection to choose from and actually had stock in that you were advertising! So good that I bought another pair a week later.. would defi... See more

Rated 5 out of 5 stars

M and M always offer branded goods at very competitive prices. I bought some trainers and jogging bottoms for myself and some gifts for my family. The parcel arrived quickly and the quality of the pro... See more

Company details

  1. #332 of 621 best companies in Clothing Shop
  2. #61 of 83 best companies in Children's clothes shop
  3. #6 of 10 best companies in Discount shop
  4. #149 of 240 best companies in Men's clothes shop
  5. #85 of 152 best companies in Sportswear Shop
  6. #134 of 257 best companies in Ladies' clothes shop

Written by the company

MandM is one of Europe's leading online off-price retailers, offering the biggest brands in Fashion, Sport and Outdoor always up to 65% less than RRP. With over 30 years experience and over 3 million active customers, we are proud to stock over 150 brands of clothing, footwear and accessories for the whole family. From adidas, Lacoste, UGG to New Balance and many more, we offer world-class brands at unbeatable prices. In addition to our UK website, we have websites in 6 European countries.

Unlimited Delivery at MandM

Written by the company

Get Express delivery and exclusive Offer Alerts for one whole year from only £9.99!
Can’t wait to get your hands on your favorite brands at unbeatable prices? Join thousands of happy customers today and become an Unlimited member! Enjoy Unlimited Standard and Unlimited Express Delivery on every order you place.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

115K reviews

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Rated 1 out of 5 stars

Item not Delivered

Item not Delivered. Customer Services not helpful.

8 May 2026
MandM logo

Reply from MandM

I apologise for the inconvenience caused by your delayed delivery.
We'll reach out to you with an update once our investigation has been completed.

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