Had designed a pen with a logo and website. Initially, had some difficulty for the design to be saved online which resulted in the website text to be altered. Their process is to approve the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The products from Maple leaf were well recieved by the recipients of them. They arrived in a timely manner. There were lots of communication between the orderer and vendor. Proofs were visible... See more
I like the product, HOWEVER, this year as in year's past, damages with one carton arriving split. I over order number of calendars knowing that some will have dings. Fewer damaged this time. I hav... See more
Loved the variety of products available online. Process for submission to proof is painless. Customer service rocks!!! Received our first product within a short period of time. LOVE IT!!! Thank you to... See more
Company details
Written by the company
Cheap Promotional Items and Wholesale Promotional Products to Promote Your Business. Buy Personalized Items at the Lowest Factory Direct Prices in USA & Canada.
Contact info
15 DENSLEY AVE., M6M 2P5, TORONTO, Canada
- 866-858-3276
- cs@mapleleafpromotions.com
- www.mapleleafpromotions.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Custom Color Ink Problem
A little problem with getting the custom color ink I'd wanted. Closest they could come was one color lighter. Still, printing was excellent, delivery sooner than promised.
Order process was easy
Order process was easy, proofs were easy to respond to. Received my order today, very pleased with the product & service. Good job! Thanks
Perfect Product · Perfect Execution ·…
Perfect Product · Perfect Execution · Perfect Pricing.
Communication problems
They charged my credit card weeks ago, and then they didn't answer my emails. I have no idea whether I'm ever going to receive the products I ordered.
Update: After I posted this review, they contacted me, and I am hopeful that this will be resolved.
Update 5/4: Just received a shipment. I wish communication had been better so I could have clarified details about how I wanted the items.

Reply from Maple Leaf Promotions
I'm always pleased and satisfied with…
I'm always pleased and satisfied with the service I get!
So far everything has been perfect with…
So far everything has been perfect with my order from Maple Leaf Promotions!
Thanks so much!
Loved the variety of products available…
Loved the variety of products available online. Process for submission to proof is painless. Customer service rocks!!! Received our first product within a short period of time. LOVE IT!!! Thank you to Maple Leaf Promotions. We definitely be using your services again.
Fast communication and very helpful!
Excellent up to this point. Easy communication and fast response time. Now if my order doesn't take forever and the product is good I'll be a total fan!
Maple Leaf Promotions provided fast
Maple Leaf Promotions provided fast, efficient service. It was easy to complete an online order.
Quality Ball Caps at a good value and…
Quality Ball Caps at a good value and the embroidery looks great!
Custom lunch box was a hit; Communication needs some work
We were ordering a gift to give all our clients at a large event we were hosting so there was a lot of pressure to find something that would impress our attendees and my bosses. We settled on a custom lunchbox. The initial contact didn't go very smooth (no response to order submitted on website, had to call and was told to email order info) but they were able to accommodate our deadline. Again the communication is a bit lacking. I didn't receive any shipping confirmation or tracking. In the end though the product arrived on time, looked even better than we imagined and our attendees were impressed. We had several comments on how unique and fun the lunch box was. Overall happy customers, just a few small things to improve.
Pruntungboptiin fir my order was limited
Very Good service and products
Very Good service and products. We were happy except that it could not print our picture.
I have request a couple of time to get …
I have request a couple of time to get my proof. After receiving one with just my logo I am still waiting to get one with my name and contact information. I have requested the proof a couple of times and I am still waiting.
Perfect experiance
The collaboration with the Maple Leaf Promotions team was easy, natural and they deliver the product as expected.All my observations were taken in consideration and the final product was what was expected.Most important , the delivery time was as promised.
Excellent customer service
Excellent customer service, fast delivery, and satisfying products. Thank you!
My calendars were printed incorrectly
My calendars were printed incorrectly. The customer service handled it very quickly and professionally and agreed to reprint. I was disappointed that it took 2 weeks for the reprint. I would have expected the correction order to go straight to the front of the line.
Excellent products and service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







