Amazing experience. Pete had a slight issue with his website upon my ordering, however he contacted me immediately and offered options to resolve the issue. He was super friendly and helpful, and I... See more
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Ordered Mon evening. No dispatch email. Emailed to find out it may be dispatched on Thur. I ordered for it to arrive by weekend; not for a leisurely dispatch time of 3+days, with a proposed d... See more
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Excellent online store. First class service, communication is brilliant, they were quick to let me know the game's release was delayed, they made sure the game was with on the day it was released.... See more
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Great quick and very affordable, and brilliant customer service Great experience and when looking through the site which is easily navigated, there are options for all which vary in price which... See more
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Company details
Written by the company
MaponusGaming.co.uk is an ecommerce site offering video games, consoles and various merchandise. I am an independent video gaming retailer based in Mountain Ash in the South Wales Valleys. I treat every customer as I would like to be treated and I offer outstanding customer service. Let me know if there is anything I can do to help.
Contact info
6 The Triangle, CF45 4BA, Mountain Ash, United Kingdom
- 07506833195
- sales@maponusgaming.co.uk
- www.maponusgaming.co.uk
4.6
Excellent
46 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Maponus Gaming
Hi, thank you for taking the time to leave me a review, I am glad to hear that you are happy with the service that I offer and I look forward to dealing with you in the future. Regards Pete
Great quick and very affordable, and brilliant customer service
Great quick and very affordable, and brilliant customer service
Great experience and when looking through the site which is easily navigated, there are options for all which vary in price which is good for all.
And Pete goes the extra mile to help.
21 April 2025
Reply from Maponus Gaming
Hi Greg, Thank you for taking the time to leave me a review. I am very glad to hear that you are happy with my prices, service and variety of goods that I offer. I look forward to dealing with you in future. Regards Pete
I have not received my order or reply
I have not received my order, not even a courtesy reply to my emails and phonecalls.
I contacted my bank and the money were paid out from my account on 8/04/2025.
It seems to me that the positive feedbacks are not genuine.
Because my requests were ignored, I have to contact my bank for money recovery.
15 April 2025
Unprompted review
Reply from Maponus Gaming
Hi Adrian, I am sorry that you feel this way. You placed your order whilst I was away on holiday as such your order can not be processed until I am back and the 1st available posting date is Tuesday as it is bank holiday tomorrow, there were notifications on my website informing customers of this, I also have out of office email reply informing customers that I was away. As a sole trader running a small business I am available to my customers 7 days a week as such when I go on holiday I rely on the notification on my website informing customers and the out of office email as I turn off all electronic devices including my phone whilst on holiday otherwise I do not get a break and end up working through my time away. I can assure you that all feedback / reviews received are genuine I am sorry that you did not notice the notification on the website or the out of office reply's that were sent to you.
Regards
Pete
Great price and quick delivery as soon…
Great price and quick delivery as soon as item released.
17 February 2025
Reply from Maponus Gaming
Hi Dennis, Thank you for taking the time to leave me a positive review I am happy to hear that you are happy with the price and service that I offer. I look forward to dealing with you in future. Regards Pete
Excellent Service
I ordered a copy of New Pokémon Snap, dispatch was super quick and it arrived well packaged. Communication was excellent throughout. I'd happily shop again with Maponus Gaming.
27 December 2024
Reply from Maponus Gaming
Hi Sara D, thank you for taking the time to leave me a positive review. I am glad to hear that you are happy with my packaging, communication and overall service, I look forward to dealing with you in future. Regards Pete
Fast delivery
11 December 2024
Reply from Maponus Gaming
Hi Tania, thank you for taking the time to leave me a positive review. I am glad to hear that you are happy with the service that I provide, I look forward to dealing with you in future. Regards Pete
Brilliant price
Brilliant price, great service and communication and quick delivery many thanks
18 November 2024
Reply from Maponus Gaming
Hi Scott, Thank you for taking the time to leave me a positive review, I am glad that you are happy with my pricing, communication and delivery time scales. I look forward to dealing with you in future. Regards Pete
Reply from Maponus Gaming
Hi P Lynch, Thank you for taking the time to leave me a positive review it is very much appreciated. I am glad that you are happy with my pricing and service. I look forward to dealing with you in future. Regards Pete
Reply from Maponus Gaming
Hi Tina, thank you for taking the time to leave me a positive review. I look forward to dealing with you again in the future. Regards Pete
Excellent customer service and great…
Excellent customer service and great communication!
10 October 2024
Reply from Maponus Gaming
Hi Tiija thank you for taking the time to leave a positive review. I am glad that you are happy with my customer service and communication I aim to provide exceptional customer service. I look forward to dealing with you in future. Pete
A Controller and So Much More!
I purchased a split pad controller that I was desperately searching for in new condition, and almost had given up hope. But Maponus Gaming delivered that in perfect condition and SO MUCH more.
Pete was very effective and approachable with communication, answering any queries and offering a friendly service. Delivery was fast and had detailed tracking information, providing great peace at mind.
I cannot recommend Maponus Gaming enough! If you're looking for high quality service, communication, delivery–and for all your gaming needs–then look no further. I've bookmarked the website and I look forward to using it again!
7 September 2024
Unprompted review
Reply from Maponus Gaming
Hi Nathan, Thank you for taking the time to leave a positive review, I am glad that you are happy with the product and the service that I offer. I look forward to dealing with you again in the future. Pete
Reply from Maponus Gaming
Hi Scott, I am glad to hear that you are happy with the website and the service that I offer. Thank you for taking the time to leave me feedback it is really appreciated. I look forward to dealing with you in future. Pete
Perfection
Tip-top service, communicative of everything, a good price on the controller and it arrived nice and quickly. Can't ask for any more and will be shopping here again!
8 February 2024
Unprompted review
Reply from Maponus Gaming
Hi Diggy's Dungeon, I am glad to hear that you are happy with the prices and services that I offer. Thank you for taking the time to leave me feedback it is really appreciated. I look forward to dealing with you in future. Pete
Great price and fast delivery.
5 December 2023
Reply from Maponus Gaming
Hi Nathan, I am glad to hear that you are happy with the prices and services that I offer. Thank you for taking the time to leave me feedback it is really appreciated. I look forward to dealing with you in future. Pete
Fast delivery and reasonable price
11 December 2023
Reply from Maponus Gaming
Hi Richard thank you for taking time to leave me feedback it is really appreciated. I am glad to hear that you are happy with the service and prices that I offer. I look forward to dealing with you again in the future. Pete
Used game prices for brand new games
Used game prices for brand new games. I searched the web for the best rice for this game (Deathloop) on PS5. The price from Maponus was between half and a third of most others. A great find and I'll be back for more as soon as I've completed Deathloop, which, now I've started playing it, could be a while to be fair. Highly recommended.
1 September 2023
Reply from Maponus Gaming
Hi Mr Wood thank you for taking the time to leave feedback it is really appreciated. I am glad that you are happy with the service and I hope that you enjoy the game. I look forward to dealing with you in the future. Pete
Excellent online store.
Excellent online store.
First class service, communication is brilliant, they were quick to let me know the game's release was delayed, they made sure the game was with on the day it was released. I will certainly be using them again to buy games in the future can't recommend them highly enough.
8 August 2023
Reply from Maponus Gaming
Hi Sheena thank you for taking the time to leave feedback it is really appreciated. I am glad that you are happy with the service that I provide and I look forward to dealing with you in the future. Pete
Amazing company, amazing staff
The whole experience from finding the Lego Hobbit for the ps4 through to purchasing it was easy as can be, fast friendly and on time. Thank you all. I am looking for a Lego dimensions portal for the ps4? is you know anyone
9 July 2023
Reply from Maponus Gaming
Hi Paul, Thank you for leaving a review it is really appreciated. I am glad that you are happy with the service I provide and hope that you enjoy the game. Looking forward to dealing with you in the future. Pete
Good price and arrived bang on time.
7 February 2023
Reply from Maponus Gaming
Thanks for leaving me my 1st ever trust pilot review. It's really appreciated
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