I’ve recently bought some beautiful prefelt and locks. They are so nice! The prefelt is really thick - I can cut one flower petal and split into 5. The subtle colour variations make projects... See more
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The quality of the products was fantastic. The US postal service lost the package and it still has never arrived. Marie replaced my entire order, without any expectation she would ever do so! I apprec... See more
The worst customer experience ever. I bought 5 fleeces last august from Marie. (8 months ago!!) After sending her the payment (200euros) I never heard from her again. No answears to my c... See more
Initially some problems with the quality of the fleece re lots of VM, but Marie replaced it and gave advice about quality of fleece and spinning it. Pleased with the replacement, good quality and litt... See more
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Replied to 14% of negative reviews
Typically replies within 24 hours
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Great Experience
I purchased a beautiful Balwen fleece from Marie and it is perfect. Just as described, arrived promptly and well packaged. Very happy indeed!
Raw alpaca fleeces
I bought two alpaca fleeces from Marie. They were dispatched the same day and arrived 48hours later. Really excellent quality fleeces with very little veg. Matter and no secondary cuts. A really easy transaction.
Marie is very friendly en helps well
Marie is very friendly en helps well. The sheep wool is beautiful, thank you.
WARNING !!!!!!
So you may have noticed that I’ve made many bad reviews about Marie reading arts, this is because this lady hasn’t sent me my £192 worth of products that I ordered in February , I want to worn every one that although lots of people have recieved their orders many of us haven’t you just need to check out her Etsy account , so a warning not to give this lady business as you could be the next victim. I’m coming here because she is ignoring all contact I make and she leaves me no choice , it’s very sad and the trouble with Marie is that she always has an answer or blames someone else or just lies.

Reply from Mariereddingarts
Marie is a great seller
Marie is a great seller. I needed to know about a specific item and she responded to my query very quickly. I bought a needle felting shaping tool which was very well made. My item was delivered by Royal Mail tracked and arrived very quickly. Marie has a wide variety of tools and materials for needle felting. I recommend this seller and I will be purchasing from her again.

Reply from Mariereddingarts

Reply from Mariereddingarts
Very satisfied customer
Hi,
I would recommend this company as customer care is excellent. The items I purchased are of high quality and a few extra's thrown in, was a lovely surprise. I hope to keep supporting this lady as she cares about her customers very much.

Reply from Mariereddingarts
Excellent service and product
Excellent service and product. I would recommend this shop to anyone.

Reply from Mariereddingarts
I've bought a few art batts from…
I've bought a few art batts from artisan Marie. They are lovely colours and expertly dyed. First class products and excellent communication.

Reply from Mariereddingarts
Avoid
I ordered from Marie's Etsy shop and her online shop, nothing arrived. I was told it had been posted and she would share the tracking number, she didn't. I placed my order on the 8th may and have just had a refund from Etsy (but no refund for the online shop order of £17.50) with no explanation. Wish I'd read trustpilot first. In answer to your reply Marie, I've checked my messages and you do not mention anything about lost in the post. You ask me to change my feedback and lie.

Reply from Mariereddingarts
Excellent Customer Service
Excellent Customer Service. Quick dispatch. Beautifully made art batts & wooden Diz. Highly recommend this lovely lady. Was such a pleasure to do business with her

Reply from Mariereddingarts
Great materials for spinning yarn
Beautifully coloured materials arrived exactly as expected and as described for spinning into yarn. Very obliging seller who quickly replaced a parcel lost in the post. Lovely communications, and very helpful. Bought twice now, and very happy 😊

Reply from Mariereddingarts
Not what I expected
Ordered on etsy 2 500 g bags of Bowmont Merino fleece.
First 500 g bag was okay, little VM, not much shortcuts, very soft as expected.
Second 500 g bag was not what I expected. Wool from another fleece so I can't make what I planned.
It was very dirty and contained many shortcuts.

Reply from Mariereddingarts
Pictures better than reality. Buyer beware.
I had reviewed on April 10/25 as I had not received my order by the due date of Apr 3/25 after paying additional shipping for a "tracked" package, and I'm editing this review May 8/25 after having processed and spun a wool batt I received. The seller claimed my order had been sent and was due to arrive Apr 3rd. After repeated requests, Ms. Redding eventually supplied a tracking #, that wasn't mine, and was delivered somewhere else. After reading many other reviews, I realized this seller has so many packages go "missing" that the odds of it being real are astronomical. My actual package was shipped via Royal mail on Apr 12th with automatic tracking #... 9 days AFTER it was supposed to be here. I ordered 8 custom designed batts for spinning. I weighed them upon arrival and they weighed between 49g to 59g, and only 2 resembled what I bought. When I unrolled one of the batts to start spinning I found poor quality fibre, long-wool coat hairs & tips mixed in, slubs, short off cuts, and it looked like the carder wasn't cleaned before my batt was done as there was a clump of residual fibre that didn't match anything I ordered. Before leaving reviews for the products on Etsy, I took photos and consulted another spinners group I belong to, and all of the feedback supported my thoughts concerning a poorly manufactured batt, the layers barely blended and using low quality wool ends. I put the remainder of the batt through my own carder to make it easier to pull off hanks for spinning and it went through twice to align the fibres and remove more of the outer guard hair (could be Llama), and lost a total of 5g in fibre that couldn't be spun. I put it out for the birds to take. Her products look gorgeous but many of her customer review photos do not show items received that match the quality or the colours shown on her website. Six of the eight batts I ordered do not resemble what was advertised to the point I had trouble matching them up. A product received that is not as advertised (within reason) is grounds for a complaint to Etsy. When someone complains, like in this review, or the ones I left on her website, the seller claims she was unaware of the problem; but she is the one packaging and sending the items so yes, she is aware. She also advises other buyers to not pay attention to my reviews, and claims she doesn't understand why I am being so "mean" to her, and then compares me to Jeff Bezos and Elon Musk for misinformation!! I'm Canadian, as she is fully aware and I'm not the one whose product qualifies for false advertising. As the seller she has an obligation to supply a product that matches what she advertised and to provide swift and quality customer service; I got lots of stories like her comments below regarding being a small business owner. This seller is unaware that I too am a small business owner and I ensure our customer service is top notch. Bottom line, if you provide a quality product in a timely manner, that IS customer service, and you would rarely need to fix anything. Do yourself a favour and read the other reviews, it's a crap shoot on what you might experience - some people might actually get products that match what she is selling. I did not, and I stand by my comments.

Reply from Mariereddingarts
Cannot stop buying from this site
I cannot stop buying from this site. The wool is 5* quality. The colours and blends are like nothing l have seen before. The price is extremely affordable on unique blends. Also purchased some wooden items which are again, great quality.
A friendly and pleasant shopping experience. I am addicted to all the colours!
HIGHLY RECOMMENDED

Reply from Mariereddingarts
I'm a beginner to spinning
I'm a beginner to spinning and I've found Marie in a group.. . Best find ever , beautiful wool, silks and blends . I've found alsorts for felting and spinning .I recently brought two sheepskin and oh my giddy aunt they are Lush so beautiful and soft and the finish is the best ever . . . I've got another one on the way. I thought I'd be cheeky and ask if Marie sold that sparkly blending stuff you mix with yarn to spin. Oh yes she does and well I'm going to be busy for awhile . Every product I have brought has been100% quality.
I will be buying from Mariereddi garts for a long time.

Reply from Mariereddingarts
Lies and victim mentality
She lied constantly about the state of my package. She kept promising me the tracking number, and then, after a week of constant messages to her, she claimed there was a "misunderstanding" and that she didn't have it. I was very polite in my messages, as was she, but my increasing frustration and her ever larger excuses finally grew to much. Over three weeks after I had ordered and paid for the item I told her she had until a given time that day to give me the number or I would escalate the matter. Miraculously, she posted the package mere hours later. However, as a result of the long delay I lost a commission which forced me to open a case with Etsy. They refunded me and covered the costs for her. I think that may be her actual game: wait so long that the customer can open a claim, get paid anyway, and then claim the customer got their package for free at her cost. As an added bonus, she can discredit the negative reviews as dishonest customers and double down on what a victim she is.

Reply from Mariereddingarts
Excuse after excuse
Ordered item from Etsy 20th September,not received by 5th October said that post must have been delayed. Did not have any of the item ordered but would send alternative colour. Still nothing by 12th October so I got in touch and apparently seller had Covid and didn’t want to touch anything would post asap. Eventually received 23rd October, and no sign of original package, save yourself the hassle and order elsewhere!

Reply from Mariereddingarts
You need the patience of Job ...
Having made 2 orders early in 2022 which arrived successfully, I felt confident to go ahead and place an order later on in the year for quite an expensive piece of equipment which was to be a present from my husband for Christmas.
Nothing happened for several weeks, so I began chasing. I was told that she had been unwell, that her carpenter had chopped off a finger and that she would keep me posted.
Christmas 2022 came and went, and so did Christmas 2023. The chasing had gone on all year, but she only ever contacted me when her cage was rattled; the response always included some health excuse or family crisis. I was told the item would be with me for Christmas 2023 (15 months after I had ordered it) but it has not arrived. I was fobbed off at one stage with a boxful of 'freebies' which were very nice, but I just wanted my order.
However, having given up hope of a refund, in an effort to recoup the money, I did order 2 other items that I wanted, worth a similar amount to my original order. I stated I would not pay for them until the new year (and only after receipt of item 1). To my amazement item 2 arrived within 2 weeks, but still no sign of item 1 or 3. I don't ever expect to see them, but at least now I am not out of pocket.
I'm afraid doing business with this lady is stressful, tiring, frustrating and unpredictable - unless you like playing games.

Reply from Mariereddingarts
Not honest
Smooth and quick communication, but only when it suits her. She loves playing the “Me and my family are so pitiful”-card. Don’t fall for it. What a disappointment.
Addition April 2025: 1,5 years later this lady tried to get my review deleted. Since she did not succeed, she now claims that I never bought from her. This shows that this lady is not averse to lying either.

Reply from Mariereddingarts
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