Marks Electrical Reviews 116,124

The first oven delivered didn’t work - which may or may not have been due to the bang it received on route from van to kitchen.

Customer service were very good though and the replacement has arrived only 3 days later and all seems to be well.

The delivery service guys (Graig & Ev) were first rate.
They were very polite and took great care getting it moved in, unpacked and positioned in the kitchen.

I’d definitely use Marks again just for the service

We were delighted by the excellent, friendly and professional delivery and installation service from Mark and Richard today.

Had a call from delivery guys to say exactly when they would arrive, they were courteous and made me feel at ease . Excellent service from Craig and EV.

Fast response to questions, easy to order and fast delivery. Delivery team were great, turned up within the 2 hour slot provided and delivered to where I wanted it. Very friendly delivery team.

Had an amazing experience from the team at Marks Electrical today. Really helpful and friendly guys delivering my son’s new bike. They even took away the box it came in so we didn’t need to dispose of it ourselves. 👍🏻

Great delivery from these guys. So helpful and went above and beyond what they needed to do.

Great service.

Unbeatable price and great delivery experience by Craig & EV

delivered as agreed time. Good price and no fuss

really good online system and ordering - shame the delivery was later - but hey everything else makes up for this

A very poor experience from Marks Electrical with the issue STILL not resolved.

I purchased a Samsung frame TV on 16th November, it arrived with a mark on the screen, I contacted Marks Electrical right away. Engineers have come to inspect the TV with no clear resolution. I have had to have more than 20+ instances of communication with calls and emails chasing a resolution since November almost every time me having to chase for an update.

I have spoken with countless different members of staff (Elle Thorne, Amy Johnson, Sarah English, Carly Wilson, Stevie Wright) with nobody seemingly taking ownership.

It has been a month since my last update which was 'I apologize for the delayed resolution. I am currently following up with the manufacturer and will provide you with an update as soon as I receive any information regarding your case' from Amy Johnson.

I have been offer a partial refund, been told the engineer confirmed there was an issue with the TV but still I am with a product which clearly has a mark on the screen and no resolution.

I hope the team see this and respond as nobody is responding to me or providing me any updates like a customer service team should.

Brilliant team, took away old machine and noticed damage to new one, arranged an alternative straight away and new delivery. Careful in the house and lovely people.

Punctual, friendly and speedy delivery.

Those who delivered the thing were nice and their customer service was very good.

Great communication. Great delivery team(cheers Mark and Ev). Efficient and a well priced.

What a fantastic experience. The washing machine was cheaper through this company but not only that the delivery drivers were amazing, so friendly and helpful, efficient and made it seem effortless to fit. Thank you so much Baz and Sheptin ☺️

Excellent price, communication and delivery.

Ordered online, quick and easy to order. Collected from the depot. Excellent choice and service, I have used Marks Electrical many times and always recommend to friends and family, they are my go to for white goods. Staff always helpful and friendly. Great prices too!