Mark Worthington Jewellers Reviews 

1,706
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Just traded several watches against a Rolex Sprite and an IWC Top Gun Pilots watch. Dealt with by Harley who is a lovely guy! Very fair px values and an extremely pleasant transaction. I would not... See more

Rated 5 out of 5 stars

Looking for a nice tag for my wife came to this website and sore a great looking ladies tag . It was in excellent condition brand new 32 mm .44 diamonds . Spoke to the shop made an appointment went to... See more

Rated 5 out of 5 stars

I had been looking for an item for some time when just what I wanted came up on the website. I was able to reserve it and given a timescale for its return from the manfractures servicing. Sure enoug... See more

Rated 5 out of 5 stars

I purchased another new watch from Mark Worthington, I dealt with Harley, great communication, extremely helpful, great price, nothing was too much trouble, a smooth and enjoyable transaction, ver... See more

Company details

  1. Watch shop
  2. Jewellery shop

Information provided by various external sources

• Opening hours Monday - Saturday: 9:30am - 5pm Sunday: By Appointment. • Mark Worthington Jewellers have gained an enviable reputation in the luxury watch and jewellery industry over the past 31 years. Combining expert knowledge and advice, a selection of the world’s finest watches and jewellery with a here to help attitude rather than a here to sell. As well as having a high street presence for a more personal service our dedicated team are always on hand to help ensuring that even if you can't make it to see us your experience is just as good. • Here at Mark Worthington Jewellers we have a 'no expense spared' policy when it comes to protecting your investment. Should you choose not to collect in store, we guarantee all items are fully insured and professionally packaged to arrive on a date that suits you. It only takes once quick look at our website for you to know our watches are prepared for sale correctly: ensuring condition, time-keeping and a clean history. If a service is needed to make all this possible it is done, in most cases meaning the item goes back to its manufacturer, this is the most expensive way however with certain brands it is the only way we can ensure that it will meets our strict standards.

MWJ

Written by the company

No Expense Spared
• Here at Mark Worthington Jewellers we have a 'no expense spared' policy when it comes to protecting your investment. Should you choose not to collect in store, we guarantee all items are fully insured and professionally packaged to arrive on a date that suits you. It only takes once quick look at our website for you to know our watches are prepared for sale correctly: ensuring condition, time-keeping and a clean history. If a service is needed to make all this possible it is done, in most cases meaning the item goes back to its manufacturer, this is the most expensive way however with certain brands it is the only way we can ensure that it will meets our strict standards.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(1,706)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

The ease of dealing with Harley in…

The ease of dealing with Harley in obtaining a much sort after watch was great. The whole process from start to finish was straightforward with good open communication including delivery. Would recommend this company to anyone who is looking to purchase a watch.

20 September 2024
Unprompted review
Rated 1 out of 5 stars

Extremely poor service no follow-up…

Extremely poor service no follow-up from enquiry despite 3emails and 3 conversations with 2 people
Promise to sort out response by close of business on 2 occasions not forth coming
Having purchased 4 watches in past 10 years from them I will not be buying anything else from this company

14 September 2024
Unprompted review
Rated 5 out of 5 stars

Top Service, Professional and deliver on promises

After purchasing this week, I just wanted to say what a great, enjoyable, and professional experience I've had from the outset when dealing with the guys at Mark Worthington's. From my first phone call, to then dealing with Harley on the details of the purchase and delivery all was spot on. 24hrs from purchase to my doorstep as promised.. I will use again - Please use with confidence.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent communication throughout the transaction. Harley is knowledgeable and easy to correspond with. Very quick responses to all email. He made the purchase of my Rolex Daytona a great experience.
I couldn't recommend Mark Worthington Watches highly enough and look forwards to making my next purchase!l

6 September 2024
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Mark Worthing…

I would highly recommend Mark Worthington jewellers. I had the pleasure of dealing with Harley when buying a new time piece. Great service and I was impressed with the teams knowledge and advice. I will be back when I am ready for the next one.

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Harley was brilliant and very helpful

Harley was brilliant and very helpful. I was a bit concerned about paying by bank transfer but after talking to him he reassured me and I went ahead and purchased the watch I wanted for my wife birthday. The watch came the next day and was exactly as described. Although pre owned I couldn’t find a single mark or even a tiny scratch. Absolutely fantastic service and extremely helpful. I was emailed throughout the whole process, told when it was posted and when it would arrive . Thankyou very much for your help

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Amazing jewellers

Amazing jewellers, communication excellent from start to finish in the process. Any questions I had were answered honestly and throughly. Once I had purchased the watch I received an email to say it would be dispatched the same day. It came the day after. Would definitely buy from here again and recommend to friends and family to buy from here. Watch arrived in amazing condition with all the service papers and securely packaged. Very pleased and happy.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Hassle free

Recently sold two watches which was hassle free. Quick comms and paid what they said and payment was made quickly.

17 August 2024
Unprompted review
Rated 5 out of 5 stars

So helpful. So clear.

A dealer that clearly knows the watch business, but also has a clear, step-by-step process that reassures the first time buyer who is nervous about a transaction involving postal services. And very very prompt in all matters. A highly recommended dealer.

8 August 2024
Unprompted review
Rated 4 out of 5 stars

Stunning Watch We made an appointment online to view /…

We made an appointment online to view / potentially purchase a watch, and we were all set for our appointment what I thought was made. We got to Wilmslow for 9am, as the website said they opened for this time, we went to the shop which was closed, so thought maybe the time on the website is wrong and they open at 9.30, like most of the other shops in the area. So we had a coffee and went back for 9.40am, and it was still shut, and after ringing the bell several times with no answer I decided to ring the telephone number on the door. A gentleman called Harry answered the phone and I told him the nature of our visit, so he booked us in for 10am. Whilst we waited for our appointment we went to view other shops. Our appointment finally came round and Harry was very polite and helpful, he was very knowledgeable about the product. I would certainly recommend Mark Worthington Jewellers. Should we need another watch we would most certainly try them again. Hopefully get the booking made properly next time, as I don't think the one on the website went through to them.

14 July 2024
Unprompted review
Rated 1 out of 5 stars

Pending legal action against Mark Worthington

I bought a watch for over £5000.00 from Mark Worthington Jewellers with a guarantee of a 14-day refund. The watch stopped working within the 14 days and they asked me to return the watch. They then refused to give a refund. We are now having to resort to legal procedures in order to get a refund. I will update.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Peace of mind.

Well pleased with the watch I purchased from this company.
I bought it sight unseen over the phone and had to rely on Harley who dealt with the sale and delivery to give an honest opinion of the condition it was in and I wasn’t disappointed. Spot on!

Ian.

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Transformation from Ring to Bracelettproached Mark Worthington as I…

I approached Mark Worthington as I wanted to create a bracelet from my beautiful but simple combined engagement/ wedding ring as I could no longer wear on fingers.
From emailing a photo to the end result it was an absolute pleasure.
The service and care I received from Gary- the Goldsmith and Sue customer host was beyond special.
My bracelet is stunning and the pleasure it gives me wearing it apart from what it represents almost 30 years of marriage is down to the unique and personal care put into the making of it.
Thank you both

23 June 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I have purchased two watches this year from "Mark Worthington" and it has been absolute pleasure. Living a long way from Wilmslow, I could not get to the showroom straight away, but they held the watches for me on both occasions and arranged viewing appointments at my convenience. The watches were also exactly as described and competitively priced. Both Harley and Ted certainly know their stuff and were happy to "talk watches" long after I'd made the purchase, which made the whole experience very enjoyable.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Great Service at a Fair Deal

Friendly, professional,informative,welcoming, everything you wish for in a sales operation but rarely encounter these days. Harley is a credit to the operation he not only effected the transaction, but followed up both the timely delivery and satisfaction of product, plus guidance as to how to replace the bracelet if required. Would recommend them to any potential clients.

8 June 2024
Unprompted review
Rated 5 out of 5 stars

I have delt with mark worthington’s…

I have delt with mark worthington’s jewellers for a few years now the latest purchase has just been completed.
110% satisfied with the service they provide will definitely go back to them in the near future 👍.

23 May 2024
Unprompted review

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