Marshfield Farm Ice Cream Reviews 

296
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the truly exceptional quality of the products, noting that the delicious ice cream always arrives completely frozen and securely well-packaged for every single delivery. Consumer reviews also showcase the highly efficient delivery service, smooth online ordering process, and wonderfully wide variety of available flavors suitable for different preferences. However, some people mentioned encountering minor issues such as cracked or broken plastic lids on their ice cream tubs which made storage somewhat difficult. A few reviewers also experienced frustrating delivery failures or completely missing parcels due to unexpected problems with the third-party courier service.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the creamy textures, rich flavors, and a wide... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting speedy arrival times, helpful tracking... See more

Quality

Clients share positive opinions on quality, frequently praising the rich and creamy texture of the products... See more

Order

Users describe positive interactions with order, highlighting the website as very easy to use and praising... See more

Service

Consumers find service to be exceptionally positive, frequently praising the prompt delivery, efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always exceptional quality & great delivery, timing plus produce still firmly frozen..over many deliveries this last couple of years we have only had one minor issue which Marshfield quickly rectified... See more

Rated 5 out of 5 stars

Answered my call for help in a crisis - grandsons coming and not enough of their favourite 5-star ice cream in the freezer. Marshfield to the rescue - ensured there were lashings of the best ice cream... See more

Rated 5 out of 5 stars

Fantastic ice cream. Great flavours especially the sorbets which are my favourite. Nice size tubs for the price and delivery was quick. Well packed and arrived completely frozen without any re freeze.... See more

Rated 5 out of 5 stars

Been buying their ice cream via home delivery on a regular basis and over 5 years later, I still am. Great ice cream, particular favourite is Rich Clotted Cream (does that make me boring?😅). Always d... See more


Company details

  1. #1 of 1 best companies in Dairy farm
  2. #43 of 94 best companies in Food Manufacturer

Written by the company

We are Marshfield Farm Ice Cream. We’ve been creating a whole host of award-winning flavours on our family farm in the South West of England for over 35 years. Our flavours are inspired by British classics, with a few surprises in the line up too. From creamy to crunchy, fruity to fudgy, we believe we have something to make the whole family happy – even the dog! One Family, One Farm, One Herd of Happy Cows Three generations of The Hawking family have been farming the land we love for over 50 years. Our cows spend most of the year outdoors, free to roam on our pastures which we farm using sustainable, regenerative techniques to increase biodiversity and reduce our carbon footprint. We only ever use our own milk in our ice cream, which moves only meters to our ice creamery where it is combined with the best quality ingredients and churned into our delicious ice cream.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

296 reviews

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Replied to 20% of negative reviews

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4.7

All reviews

(296)

161 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great ice cream

Great ice cream, an easy ordering service and well packed for delivery, which was on time and the ice cream in perfect condition. Just wish I could get Under the Sea in a 1 litre version:)

29 June 2026
Rated 5 out of 5 stars

We received our order in superb brave, try a flavour you haven’t before, you won’t be disappointed

We received our order in super fast time in the middle of a British heatwave, Cherry, Vanilla, Mint-Chocolate Chip, Honey & Stem Ginger and four tubs of Dog Ice Cream. The package was well insulated and some dry ice inside which kept the ice creams perfectly frozen.

The ice cream itself is Devine , every single one! I’m usually a vanilla man myself, but….. my goodness, what a surprise the flavoured ice creams are! My ice cream pallet has been expanded thanks to Marshfields, what a delight! Every single one of the flavours is Creamy, Complex and fulfilling. The Mint/Chocolate Chip is bursting with Chocolate Chips, the Cherry has real fruit and the Honey and Strm Ginger has Actual Stem Ginger slithers in it, simply Devine! Such are the flavours I’m now looking at the dog ice creams and wondering if they are worth a try!

Thank you, Thank you, Thank you. I simply can’t wait to order more and explore four new flavours with my next order!

29 June 2026
Rated 5 out of 5 stars

Mayfield Farm dog ice cream

Mayfield Farm dog ice cream, never given my dogs ice-cream before but it's so hot today. Let's just say there's only pits left, they loved it.
I wish I could add the photo of them tucking in.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Great ice cream delivered safely to…

Great ice cream delivered safely to your door! I’m very impressed by speed of delivery and despite the hot weather, well packed and still frozen when arrived. Bought online several times now and will continue to do so!

27 May 2026
Rated 5 out of 5 stars

What a find

What a find. Terrific choice of flavoured ice cream delivered to my home in perfect condition. Good website for easy ordering. Delivery quick. When I had an issue itwas easy to get in touch and solution found promptly by the company.

27 May 2026
Rated 5 out of 5 stars

Best doggy ice cream available

Best doggy ice cream available. My dog loves this brand and loves to have a tub on very hot days to cool her down. Always a quick delivery and arrives in good condition with the ice pack.
I have also ordered the odd tub of ice cream for myself and the chocolate one with and brownie bits one is very moreish.

29 April 2026
Rated 5 out of 5 stars

An iced taste bomb.

Delivered to Yorkshire and all the items still frozen solid. I nearly bent my spoon in my hurry to sample each flavour but if was well worth it. Excellent each flavour, but for me the stand out was the Caramlised biscuit. Nearly finished the last tub (Gorilla Vanilla) and a new order going in this week.

29 April 2026

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