Always exceptional quality & great delivery, timing plus produce still firmly frozen..over many deliveries this last couple of years we have only had one minor issue which Marshfield quickly rectified... See more
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Review summary
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Answered my call for help in a crisis - grandsons coming and not enough of their favourite 5-star ice cream in the freezer. Marshfield to the rescue - ensured there were lashings of the best ice cream... See more
Fantastic ice cream. Great flavours especially the sorbets which are my favourite. Nice size tubs for the price and delivery was quick. Well packed and arrived completely frozen without any re freeze.... See more
Been buying their ice cream via home delivery on a regular basis and over 5 years later, I still am. Great ice cream, particular favourite is Rich Clotted Cream (does that make me boring?😅). Always d... See more
Company details
- #1 of 1 best companies in Dairy farm
- #43 of 94 best companies in Food Manufacturer
Written by the company
We are Marshfield Farm Ice Cream. We’ve been creating a whole host of award-winning flavours on our family farm in the South West of England for over 35 years. Our flavours are inspired by British classics, with a few surprises in the line up too. From creamy to crunchy, fruity to fudgy, we believe we have something to make the whole family happy – even the dog! One Family, One Farm, One Herd of Happy Cows Three generations of The Hawking family have been farming the land we love for over 50 years. Our cows spend most of the year outdoors, free to roam on our pastures which we farm using sustainable, regenerative techniques to increase biodiversity and reduce our carbon footprint. We only ever use our own milk in our ice cream, which moves only meters to our ice creamery where it is combined with the best quality ingredients and churned into our delicious ice cream.
Contact info
4.7
Excellent
296 reviews
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Replied to 20% of negative reviews
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Excellent Service
Always up to date timings on the app and very cheerful delivery drivers.
28 April 2026
Large ice crystals in the ice cream …
My order arrived quite quickly however on trying each flavour I had it was not a pleasant experience as there were quite large ice crystals in the ice cream. The ice cream was fairly solid when it was delivered and was put straight into the freezer so I don’t know at what point prior to this the crystals had formed. I do know they can be caused by defrosting and re freezing. This was a disappointing experience and I feel as though my money has been wasted as I have ice cream I won’t be eating any more of. The actual taste of the ice cream was not great either.
8 May 2026
Unprompted review
Reply from Marshfield Farm Ice Cream
Thank you for your review and we're sorry to hear about the ice crystals in your order — that's not the experience we want for you at all. Ice crystals can sometimes form if product has experienced a temperature change during transit, and we'd love to look into this further. Please do get in touch with us directly at productcare@marshfield-icecream.co.uk so we can find out more and make things right.
This is the best ice cream!
This is the best ice cream, my personal favourite is the Rhubarb and Custard!
29 April 2026
The only one thing I was a very late…
The only one thing I was a very late drop off by the courier so the ice cream was defrosted. Put straight in the freezer though. I don’t think it affected the ice cream that much as it’s delicious
29 April 2026
Great service and good value for money …
Great service and good value for money for my dogs 🐕 👍
29 April 2026
Our dog loves your ice cream
Our dog loves your ice cream. It's a pity that the delivery service you use can't follow instructions. They left the box one the front step in the sun. Not ideal for ice cream.
28 April 2026
Good tracking of delivery enabling me…
Good tracking of delivery enabling me to be at home to receive it.
28 April 2026
Easy and efficient delivery service of…
Easy and efficient delivery service of the most delicious ice cream.
28 April 2026
My favourite ice cream love the new…
My favourite ice cream love the new flavours and speedy delivery
7 April 2026
Your products consistently deliver…
Your products consistently deliver excellent taste and quality, and they are a favorite in our family.
However, I would like to bring to your attention a small issue in our two most recent orders . Upon opening the box of ice cream, I noticed that one of the plastic lid had cracked and broken. the damaged lid made resealing and storing the tub more difficult than usual.
1 April 2026
So happy to finally get some real rum…
So happy to finally get some real rum and raisin ice cream for my husband. The ones you can buy in the shops are terrible. Delivery time was very good. Will definitely be ordering again.
7 April 2026
The ordering was easy and the ice cream…
The ordering was easy and the ice cream delicious. Best ice cream in the world.
7 April 2026
Delicious ice-cream
Delicious ice-cream. My husband is lactose intolerant so he loves the plant bases options. Easy to order online at sensible prices.
Quick delivery.
7 April 2026
Lovely flavours
Lovely flavours. Good delivery turnaround.
Only tried the Cherry and the Rum & Raisin both are really tasty
30 March 2026
Always exceptional in service & quality…
Always exceptional in service & quality although I have to say since the previous order the dispatch system had changed so when I received an e mail from Chillix at first I was worried it was a scam & I couldn’t remember ordering anything from a company of that name…never crossed my mind it was the ice cream! Lol
31 March 2026
Best ice cream about
Best ice cream about! So many flavours! Not too much. I definitely recommend
10 March 2026
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