Martin & Co (Glasgow West End) Reviews 

27
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Jennifer, If we could give you 10 stars, we absolutely would. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Thank you so much for all your help, advice, hard work, and support throughout the sale. You made the whole process in... See more

Rated 1 out of 5 stars

Poorly organised. They signed me up to wrong address on gas account. They sent us a contract with the wrong rental amount in it. They told us only one tenant needed a reference, then changed their min... See more

Rated 5 out of 5 stars

Excellent customer service from Aiden throughout and the Team overall. I felt fully informed at all times but most of all I can say I trust the Team. Having dealt with many agencies over the years the... See more

Rated 5 out of 5 stars

Had such an amazing experience when dealing with Martin & Co. The staff are extremely friendly and helpful, especially Aidan who goes above and beyond for me and my family, nothing is to much bother.... See more

Company details

  1. Estate Agent
  2. Property management company
  3. Estate Agents
  4. Property Consultant
  5. Property Developer
  6. Property Rental Agency

Information provided by various external sources

Muhammed Nawaz Managing Director of Glasgow West End is passionate about the property market, and works together with his dedicated and expert team to deliver the highest level of customer service. Glasgow is an exciting place to live with a vast array of attractions throughout the city and surrounding areas. Here are Martin & Co Glasgow West End, we have a fantastic choice of properties available for sale and rent and our expert knowledge of the local area and property industry, ensures you receive the support and advice you need. Whether you have a property to sell or you are looking for a house to rent in or around the West End or you would like a valuation, please do get in touch with a member of the team.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

27 reviews

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4.4

All reviews

(27)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

10 Star Help & Support ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Jennifer,

If we could give you 10 stars, we absolutely would.
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Thank you so much for all your help, advice, hard work, and support throughout the sale. You made the whole process incredibly straightforward for us, keeping us right, and we genuinely couldn’t have managed it without you.💕

Thanks Again
Arlene & Stewart
xxx

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Super service

Super service , they could not be more helpful. Great communication from start to finish. Would highly recommend

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional and efficient

They are very professional and accommodating. Lynda especially went above and beyond to accommodate some of our requirements. Huzaifa, also has been very helpful with moving in formalities and all of our queries. All in all, I would totally recommend their services any day!

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Extremely attentive and responsive

Jennifer was absolutely fantastic throughout the entire process of buying my flat. She was incredibly attentive, always responsive, and consistently went out of her way to help and reassure me at every stage. Her calm and supportive approach made what could have been a stressful process feel smooth and manageable. I couldn’t recommend Martin & Co highly enough!

16 January 2026
Unprompted review
Rated 1 out of 5 stars

Poor experience

We never had a single issue with this agency for three whole years. Regular property inspections were carried out every six months, we kept the house in good condition, paid rent on time without fail, and thoroughly cleaned the property the day before returning the keys.

The problems only started once we moved out. Since mid-November, they have been attempting to unfairly deduct from our deposit, claiming damages that simply do not exist. The property was left in the same condition as when we moved in. We repeatedly asked for proof of these alleged damages, and the only evidence provided was a few very questionable photos of areas that had clearly been cleaned.

On top of this, the rent was increased every year by £40 — from £780 in 2023 to £840 in 2025 — and the same flat is now being advertised for £920 across all platforms.

Overall, this has been a very disappointing experience. I would not recommend this agency. New tenants should be aware.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Caring and professional service.

I am a landlord with a single property managed by Martin and Co. for over a decade. They communicate regularly and respond to issues in a balanced and caring manner. From my perspective tenants are treated fairly and with respect. Martin and Co. will take time to discuss and resolve issues appropriately.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Rapid Responses

I had a fantastic experience with Martin & Co Glasgow West End. The team was exceptionally responsive and efficient in addressing any concerns I had. It's evident that they prioritize customer satisfaction and go above and beyond to resolve issues promptly. I appreciate their professionalism and commitment to providing top-notch service. I highly recommend Martin & Co Glasgow West End to anyone in need of reliable and responsive property management. Kudos to the team for their outstanding work!

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Finally a change! Thank you, Yvonne

I have been renting through this agency for the past 7 years. For the first few years I didn’t use to find them particularly useful or responsive, and felt like they were quick to blame me for things needing repaired in the flat, rather than help and get them fixed. It was so bad, I would only call them if I wasn’t able to fix something myself, or if it was way too expensive, but overall I was trying to avoid it.

I carried that mindset over the years. However, after the pandemic there were a few occasions in which I needed the agency to come and fix a couple of kitchen leaks and, most recently, an electrical problem. On all of these cases I was speaking to Yvonne Zmidzinska, reporting the problems and seeking solutions. To my pleasant surprise, my experience was completely different than before - Yvonne was always nice (even when I was stressed out on the phone), she was very helpful and quick to arrange a plumber/electrician to come and fix the problems in the flat. Yvonne has been very supportive and I definitely feel confident in reporting any issues with the flat to the agency now as I feel I can speak openly and honestly with her.

This is the first time I can confidently say I recommend Martin&Co West End.

17 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from Aiden…

Excellent customer service from Aiden throughout and the Team overall. I felt fully informed at all times but most of all I can say I trust the Team. Having dealt with many agencies over the years the sales pitch can be over the top ! Martin and Co are honest realistic and act in all parties best interest. My property was marketed within 24 hours it was fast efficient marketed professionally and snapped up ! Thanks to all the West end team!

27 March 2023
Unprompted review
Rated 5 out of 5 stars

Happy with the service

I moved to Glasgow for my masters education. I was struggling to find a home considering the accommodation crisis and that’s when I came across Martin&Co. They helped me from the very beginning. The whole process was smooth. Their staffs are very friendly and I’m very happy with their service.

21 November 2022
Unprompted review
Rated 5 out of 5 stars

We were shown around the property by…

We were shown around the property by Aidan and he was great!
We were allowed to take our time, ask as many questions as we could think of and take pictures.
He made it a very relaxed experience and kept contact after the property viewing to make sure we got the results we were looking for.
Can't recommend enough!

3 January 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

The inspection went great and the service I have received from this company throughout have been really good! I had lots of questions which during my inspection Aidan was really patient with. This company have definitely made everything seem less daunting and If I ever need to go through the same process again I will definitely use Martin & Co.

5 January 2023
Unprompted review
Rated 5 out of 5 stars

Happy customer

Had such an amazing experience when dealing with Martin & Co. The staff are extremely friendly and helpful, especially Aidan who goes above and beyond for me and my family, nothing is to much bother. Couldn’t recommend them more than enough!!

9 January 2023
Unprompted review
Rated 5 out of 5 stars

House Inspection

Martin & Co - West End carried out a house inspection for me and they could not have made me feel more at ease with the whole process from start to finish. I would like to say a special thanks to Aidan who carried out the survey and answered all the queries I had during the process. I would recommend this company and trust in their processes. Thank you once again!

16 December 2022
Unprompted review

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