Martin & Co Leeds Horsforth Reviews 

Caroline is so rude, unprofessional treat your renters with some respect

Ella Hodson helped me through the process of renting a property by myself for the first time. Ella was very helpful and would always respond to questions within a quick timeframe. She made it such a smooth process.

Ella Hodson - What an absolute star! Ella has helped me no end in getting a rental for me and my two children. It can often be a stressful time trying to rent but not with Ella. She’s kept me informed throughout, gone the extra mile in letting me get the keys as I don’t drive, and also in letting me view the property a second time so my eldest daughter can see it. She’s put my faith back in estate agents! I cannot recommend her highly enough. The whole process is really straight forward and I’m so thankful to have had Ella dealing with all this for me.
Thank you Ella x

Ella gave us great support from the outset and the whole process went smoothly with no stress.
Very happy to recommend.

Hand on heart, the worst company I have ever had this misfortune of having to deal with. Myself & my husband rented a property through Martin and co Horsforth, all fine until we wanted to leave the tenancy 1 month early due to exceptional family circumstances. We was happy to pay the final month rent despite us moving out before. Previous to us leaving, we asked for the colour of the walls in the properties living room, Ellie advised she had asked the landlord but upon chasing on 2 occasions she advised me the landlord had NOT responded. I then purchased endless testers and two tubs of paint in the hope it would match but it didn’t. We then got the inventory through which advised the colour was ‘magnolia’ so we went ahead and painted it magnolia. The same within the bedroom. Once we had left and cleaned the property, we got the report through that they wanted to withhold £680. Some of this for the painting ….. after many back and fourths with Alison, Ellie and Dan and many extremely rude and upsetting conversations, I had a response directly from the landlord advising that she had in fact responded 3 days after Ellie’s first email regarding the paint but Ellie HAD NOT passed this on to us. They also tried to charge for a door handle which came off all the time which myself and my 1 year old son actually had an issue with one day, resulting in us been locked in thebathroom whilst my young daughter was still asleep despite us rating this as a concern. They then advised the property wasnt clean and there were a few stains on the carpet in the bedroom. My huge concern is our photos don’t display this and after a family member had previously done work for Martin and co, i don’t think they are as trustworthy as some think … its very concerning.
They then advised the wasn’t sure what the landlord was doing once we had left so both myself and my husband had many a nights worrying trying to sort money to be able to cover the last months bills. However, the landlord and Martin and co knew exactly what their intentions were as 4 hours after we left, the report was done and the house was ready to be back up for rent! Thankfully we got some of the money back and thankfully we got £1164 of our deposit back out of £1380 after a dispute with the DPS. I found every member of staff to be rude, Alison putting the phone down on me, answering a call to Ellie whilst on the phone to me and me been mid sentence to her, and saying to Ellie on the phone ‘yeah she’s just going on & on’. They also advised the landlord was happy to contribute to some of the costs but I had an email from the landlord explaining this wasn’t the case. I have never, ever, ever had to deal with such shocking customer service, the impact this has had both on my and my husband has been extremely difficult. I can only be thank ful that after having a bit of a fight on our hands we got most of our money back thanks to photo evidence. I will never ever ever rent again, whoever has now rented 79 Farrar Lane, Adel, I can only wish you good luck, you’ll need it dealing with this company. Nothing but liars and crooks. Good riddance!

Disrespectful people

All the team at Martin&co horsforth really went above and beyond to help me and my partner get into our new house, i would definitely recommend using them, thank you to Trish, dan, and everyone at the horsforth branch for all their hard work.

Dan shepherd and team did an excellent job on letting our property.
All managed options explained in great detail. Fast reply to messages. Very reasonable cost on full management Inc insurance for guaranteed payment of rent.
A pleasure to do business with.
Many thanks
Adrian, Becky

Spoken so rude to me on the phone absolute joke

After noticing that a house where I live had been sold really quickly (mine’s also for sale), I felt compelled to contact Martin & Co.
I was impressed from the off. Dan’s not only got the extra mile every time, our first meeting was very informative. Dan’s got a wealth of knowledge and experience, but far more importantly he’s personable and there’s no BS. So refreshing. Thank you

Very helpful and efficient. Thank you for your assistance in selling my property.

From August 18 2023 Martin & Co handled my renting then buying this flat. They were always friendly, available, efficient and fast.

Cat and Dale both provided an excellent service. They were fully supportive throughout what was a very protracted and difficult sale.

Dale Hesketh assisted me with the purchase of a flat sold/managed by Martin and Co. He was very helpful and explained a lot to me. The only hiccup was their answering service who never seemed to pass on my messages.

Very supportive and provided full information throughout the purchasing process

Would highly recommend Martin&Co Horsforth for anyone considering renting. The team are fantastic and I’m so impressed with the quick turnaround from booking a viewing to signing for a property, all in under a week! Special shoutout to Alison who showed me round the property and was able to answer my tricky questions and to Carolyn for her timely communication and responses. Looking forward to moving in next month!

I would be happy in recommending Martin & Co. Horsforth who handled my recent property purchase.
Thank you to Alison who managed viewings and responded promptly to any queries.
Special mention to Katerina Chvapil for support in managing the late challenges with a difficult tenant living in the property.
Kat took ownership of the process liaising with solicitors and tenant to ensure a successful completion date achieved.
Great service. Thank you all. Highly recommended.

We had a great experience selling a property with a problematic tenant living in the property. Katerina Chvapil managed very difficult viewings and dealt with all our queries and handled all issues we had. Thanks again for providing excellent support and advice at all times. We were so amazed that the whole process only took few months. Thank you again, Nidia

Grateful thanks to Katerina Chvapil for all her knowledgeable advice, liaising with Solicitors and regular updates, whilst handling the sale of our property.Katerina went above and beyond our expectations, also a thank you to Alison and Carolyn who responded promptly to any queries we had if Katerina was not available.
We would have no hesitation in recommending Martin & Co. Horsforth or indeed using the company again in the future.

Sold my mother's bungalow via Martin &Co Horsforth Leeds. Excellent service from Katerina Chvapil who took ownership of the process and handled the hitches along the way in a highly professional manner. I couldn't recommend the service highly enough.