Martin & Co Leeds City Reviews 

146
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

This company is very professional, efficient, friendly and very easy to deal with ..Give great advice with selling your property ..From the very start they always respond to emails and phone calls qu... See more

Rated 5 out of 5 stars

Really excellent service selling our city centre flat. Martin & Co were the most friendly and professional estate agents we came across, they worked really hard to produce an excellent advert and help... See more

Company replied

Rated 2 out of 5 stars

Moved into a property last year and found out on moving in that the windows didnt close properly, door handles falling off and other issues. Their handyman refused to do the work with the doors as he... See more

Rated 5 out of 5 stars

Sue at Martin & Co Leeds has been managing rental properties for myself for the last couple of years. Throughout this time she has done a fantastic job of managing tenants and their expectations . Al... See more

Company details

  1. Estate Agents

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Search for properties to buy or to let in the UK. Houses and flats for sale and to rent. Estate agents and letting agents in your area.


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4.1

Great

TrustScore 4 out of 5

146 reviews

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4.1

All reviews

(146)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

This company is very professional

This company is very professional, efficient, friendly and very easy to deal with ..Give great advice with selling your property ..From the very start they always respond to emails and phone calls quickly ..

3 September 2026
Unprompted review
Rated 2 out of 5 stars

terrible agency that does not hold landlords to account

Moved into a property last year and found out on moving in that the windows didnt close properly, door handles falling off and other issues. Their handyman refused to do the work with the doors as he still hadn't been paid for previous work done. Painting over the sewage leak that damaged the bathroom ceiling, and door closer that fell and almost struck my head. None of these were resolved a year later when I moved out and yet they still had the audacity to charge £132 for cleaning despite leaving the property spotless.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing estate agents!

The whole experience with Martin & Co has been amazing for a first time buyer they made the process soo easy and stress free! Ryan was absolutely amazing from start to finish. He was so friendly, helpful, and professional, and made finding my apartment such a smooth and enjoyable experience. He really listened to what I wanted and answered allll the many questions I had for him. I couldn’t recommend him & the rest of the team enough — thank you⭐️⭐️⭐️

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Martin&Co were amazing. Cudos to Ryan

Martin & Co have been amazing. I had very specific criteria for an apartment I wanted in Leeds and a tight timeline. They managed to find the place and helped everything go through very smoothly and efficiently. The sales agent, Ryan, was fabulous, friendly and professional and I was really pleased with the communication and extra time and energy spent on seeing this through. WOULD RECOMMEND

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

I just want to say a big thank you to Sue Wilson and Rebecca Simmons for their excellent service in supporting me as a Landlady. I am grateful for their dedication, clear communication and work ethics. I will always recommend this agency. Thank you so much once again.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

Ryan McCann @ Martin & Co Provided fantastic customer service during my viewing appointments, Ryan gave lots of information and advice whilst setting a relaxed and friendly tone
Very professional approach and a credit to the Company

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Renting a property

Renting a property. Took months to sort out issues. Really poor communication and continually ringing and emailing for issues to be sorted, as a company you'd think they would be on top chasing this and not the tenant. Took days off work for contractors not to turn up. When leaving property, we left it in better condition and tried to charge us for numerous things, luckily we had photo evidence and got our deposit returned. Will never rent with this company again

1 April 2025
Unprompted review
Rated 1 out of 5 stars

Martin and Co Leeds Branch Negligence

We employed Martin and co (city branch) for over 6 years to manage our apartment. We had continuous issues with staff changing over, no one taking over the management of the property. We were charged huge bills for what should have been small repairs. When our latest tenant moved out we found the apartment was in shocking condition, curtains hanging down, painting patches, furniture ruined. When we asked Martin and co for us to call us back we were told the Director of the Leeds branch was “too busy” to talk with us. She never called us back after repeated attempts. Absolutely appalled they can get away with the level of service, we are severely out of pocket due to Martin and co’s negligence.

5 October 2024
Unprompted review
Rated 3 out of 5 stars

5 years 'An exemplary tenant'. Left the property clean. Now they try and squeeze a lil more cash. No Thanks for being a good tenant. Shame

The agent who viewed the property after my son and and I thoroughly cleaned the flat at blue hill lane in Leeds just before leaving a 5 year tenancy has told me today 11 Sept that the flat was very clean when he viewed after we left.
My son had been an exemplary tenant. Paid his rent no problem for the full five years. He was a model tenant!
Now they want £85 for a 'light clean' out of the deposit. (A LIGHT CLEAN 😂). The flat needs full decoration before someone moves in. ( in my opinion ). Although I have been informed that the new tenant will decorate it for them. (Bonus for the landlord 🤑😀).
Rather than thanking my son for being a good tenant of 5 years. NO NOTHING LIKE THAT! It's Money on their mind. Shame on them. Was it worth £85. Arbitration will no doubt view our photos of the clean and video evidence and not allow this poor choice to try and squeeze a little more money from my son.
That's why the rental sector needs that regulation because some humans do not know how to behave. I don't rate the way that you have finished the tenancy. It is an insult. You had an opportunity to say thanks for his tenancy and wish him well. You didn't. You'd rather try get £85 for a light clean. What is a light clean? A huff and rub
Update: It seems that this may be the landlord at work and not Martin and Co. And I will contact Martin and Co to ask for support for the case of Arbitration at the DPS.

11 September 2024
Unprompted review
Rated 5 out of 5 stars

Martin&Co Leeds City - Top of the class…

We used Martin & Co Leeds for about 15 years to manage our rental property. During this timeframe we have had different persons as a point of contact but the service provided was always top class. This is because of the Leadership of Elizabeth who has been a constant presence in the company, ensuring that no matter who works there the service provided was always the same. This ensured that our experience as Landlords was stress free. Our most recent portfolio manager was Haf whose service and communication was excellent. We sold the property recently and Martin & Co was our estate agent…Kate in sales was very efficient throughout this process. We strongly recommend this company.

24 August 2024
Unprompted review
Rated 5 out of 5 stars

Hafeez is very helpful and friendly

The first day of moving in is hassle free because of Hafeez at Martin&Co. He’s very helpful with all the questions I had. Also, he’s very communicative and warm person. Appreciate a lot of the moving gift box from Martin&Co as well.

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Hafeez at Martin&Co is very efficient…

Hafeez at Martin&Co is very efficient and helpful, when ever I have had to contact him regarding repairs or something else it’s always resolved as soon as possible. We are very pleased with his service. Thank you

Debra & Darren

4 August 2024
Unprompted review
Rated 5 out of 5 stars

Hafeez Saeed - Leeds

Couldn’t have asked for more from Hafeez. Due to unforeseen circumstances at work I was unable to commit to another year, so Haf was able to communicate with the landlord and was able to agree a monthly rolling contract for me. Massively grateful.

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Sue Wilson @ Martin & Co

I have been working with this company for 10+ years and have consistently found their services to be exceptional. I highly recommend them to anyone seeking reliable and professional letting agents.

Sue Wilson, in particular, is a wonderful individual. She is incredibly efficient, and working with her has always been a pleasure

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Martin & Co!

Huge thanks to Martin & Co over the past year. They looked after us as tenants in Garforth. Special thanks to Sue Wilson our property manager who has been helpful, professional and knowledgeable from the start to the end of our tenancy.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Sue has been extremely helpful and…

Sue has been extremely helpful and professional in both renting and finding properties for me and my family. I cannot recommend her services highly enough, nothing is too much trouble for her.

Mr Lee Saunders

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Scott is great

Scott is great, he had a lot of knowledge about the apartment and developments around Leeds city centre. He is a great asset to Matin & Co. Always professional and works hard.

1 May 2024
Unprompted review

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