Martin & Co Redhill Reviews 

The worst for renting , what rip offs. They wanted to charge me for not taking a mirror that was already there when we moved in. I had to track down the last renters that were there so they would confirm it was always there. I left the house super clean and they still charged me £120 because the washing machine had a bit of water in it . They just get away with it as renters arent really protected and we are so desperate to find a house. Kirsty Marla was there when we rented

We rented from Martin&Co for 2 years and moved only because the owner decided to sell the house. The agency was always very helpful, understanding, and quick to resolve any issues.

Had a conversation with Alan (who is apparently the new owner) this afternoon after I had phoned his office AGAIN this afternoon about a board being taken down. He was very defensive and said I was attacking him (he phoned me) about something he knew nothing about. I said this has been going on for weeks ( he muttered f@ck - how professional) and I pointed out I was complaining about Martin & CO’s lack of action not him, but he became quite aggressive and even more defensive. Martin and Co always had a good reputation under Nick Guy, one of the most reputable in the area. I would advise all to avoid if the new owner is unable to accept justifiable criticism. I realise now that the lack of action is probably the result of the change of ownership.

For some reason the staff have no customer service skills, they are impersonal and have no interest in actually being nice or helpful. It’s as if they are all defensive. You try to have a conversation or a laugh and it’s just deadpan faces back at you. You try to be personable in emails and you just get back replies as if they’re automated, theres is no personal service at all. They answer queries as if it’s off a script with no regard as to who you are or what you’re trying to do.
I tried to be so helpful but was rebuffed and sent sarcasm instead.
Followed by ridiculously nit picky things at the end of tenancy……dusty ceilings? Really. Don’t recommend.

Know nothing about the properties they try and sell to you and will work tirelessly to screw you over if it makes their lives easier. If you can avoid them, then do.

What an ironic name! Meri is rude, sarcastic and unhelpful

By far the best Managing Agents in the Surrey area. Rented a two bedroom flat in Reigate for five years from Martin & Co. I can honestly say Nick Guy & Celia Allen are amongst some of the most professional and helpful individuals I have come across. Highly recommended! Thank you for a great five years

We would just like to say what a credit Andrew is to your team.
From the beginning till the end of our move he was there whenever we needed him and he wasn't even our estate agent, but our sellers.
This didnt stop him from wanting to keep in touch with progress and help push things along by speaking to solicitors and other estate agents in the move.
We are over joyed in our new home and couldn't have done it without Martin and Co and there agent Andrew Dear.
Thanks again and will 100% recommend you to anyone we need to.

Kind Regards
Laurence and Georgina Paul

I rented a flat with Martin & Co from their Reigate office. The team that are now all in the Redhill office were fantastic. They showed me 5 or 6 flats that met all my needs, from size, price and location.

They were fast and efficient with all correspondence and they were fantastic to deal with during my tenancy. I would highly recommend Nick and his team at Martin & Co Redhill.

Excellent service. Andrew Dear couldn't be more helpful. Had all sorts of problems with the sale of my flat. Andrew was there to help all the way.

I have rented privately for the past ten years and by far the best
agents have been Martin and Co.
Their staff handled my move to my current property in a friendly but professional manner. On the rare occasion I have needed to call their maintenance department my call has been been acted on efficiently and any work completed quickly.
I would not hesitate in recommending them.

Andrew Dear and his team were extremely helpful, professional and proactive in helping to get our sale completed.

We were extremely satisfied with the excellent service we received from Martin & Co. Their expertise was evident throughout and we would have no hesitation in recommending them.

We have used the services of Martin & Co on several occasions, both when renting a flat to live in and also when renting property out ourselves. Very happy to recommend - they've always been very efficient and helpful.

Nick is a fabulous manager and his staff are all reliable, informed and helpful.

Amazing team and helped me so much in finding the perfect rental. Highly recommended