Hati Kozarja

Hi Hati - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

I'm sorry to hear about your experience. The tenancy check-out process is standard and impartial, with the agency involved not taking sides. Tenants have the right to dispute any deductions claimed. If you have accepted the deductions, it suggests acknowledging fault. If you haven't, the team would have reviewed the inventory reports to assess if any deductions were appropriate.

It's easy to leave an unpleasant review without providing evidence against your claim. We operate under the Property Ombudsman, so if you weren't satisfied with the outcome, you could have reported it to the authority. However, we have heard nothing from them, suggesting acceptance of the outcome.