Have bought and sold many car's, through MasterDriver over the last few years and each time, John and his team have all given outstanding customer service. Can’t highly recommend this dealer enough a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My Daughter recently purchased a car from Masterdriver. We cannot praise them high enough. They are so professional, courteous and helpful. The car she purchased, a Toyota Yaris, is excellent. She is... See more
We recently bought a Kia Sportage from Masterdriver and with our trade-in received a fair deal. John and Steve were a pleasure to do business with and there was no pressure. We would not hesitate to... See more
Got our new Mini a few weeks ago. Master driver has a Knowledgeable and experienced owner. Car in excellent condition, no problems with it. Has all the accessories and more than expected for the pric... See more
Could not be happier with the service/product provided
Really could not be happier with the service provided by John at Masterdriver! As a first time buyer it’s needless to say that I was a little bit terrified, but John explained everything so well and took the time to check that I understood what was going on at each part of the deal! ☺️ I’m absolutely in love with my car. Over all amazing service and beautiful products ☺️ Thanks again John.
Excellent garage.
I recently purchased a Mini Countryman from Masterdriver. I was very impressed with their professionalism and friendly, helpful attitude. I'm thrilled with my car and really feel they are a very honest and fair garage.

Reply from Masterdriver
Thanks John
Thanks John, Jackie is really pleased with her mini cooper 7 and also thanks for your help and understanding on the concerns we had with regards to the test drives during the lockdown.

Reply from Masterdriver
Mini Cooper
Many thanks John. Bought our Mini Cooper through Masterdriver with no real issues at all, very pleasant to deal with and made the distance purchase pretty straight forward. Car arrived when agreed and in as described condition. Happy wife / Happy life!!
Would definitely recommend them if looking at a mini!! Cheers. Ben - Halifax.

Reply from Masterdriver
Why would you go anywhere else for a second-hand mini
Why would you go anywhere else for a second-hand mini?! I had looked at second-hand minis with several car dealers, but you are never sure of the history or state of the vehicle, but one visit to Masterdriver is enough to know that what you buy will be in excellent condition inside and out. It was not clear from the advert that this dealership really is 'The home of the Mini Specialist'; their forecourt is just full of minis of every shape and size - to suit all tastes! Very friendly and full of good advice, just go here first, and it will save you a lot of time.

Reply from Masterdriver
My beloved & beautiful Mini Cooper S SOLD !
It was a pleasure to sell John my beloved & beautiful Mini Cooper S. A pleasant & seemless experience made easy by him coming to my home to complete the deal (all masked up & socially distanced naturally).
I will definitely call John when I have another car to sell.

Reply from Masterdriver
John was very nice to deal with
John was very nice to deal with
Came across genuine. Felt relaxed helped with my needs.No pressure like other places chasing me to my car
If you are looking give him a go.

Reply from Masterdriver
Great local Mini dealer - 5*
Great local Mini dealer owner is quick, efficient, honest and reliable. Had a set of plates done I live just over the road. We’re done there and then on the day. TOP NOTCH SERVICE.
I would 100% purchase a car from him based on this experience alone.
Mini Countryman 2018
I purchased my Mini Countryman in August 2020 from Masterdriver, and I’ve been enjoying it ever since. My experience from viewing the car on the website to the time of purchase was quite a pleasurable one. Great car, great price, great service, great people and a great experience. I will definitely recommend Masterdriver to anyone looking to buy a Mini. Rhoda

Reply from Masterdriver
Just bought a new Countryman and John…
Just bought a new Countryman and John and his team has made the experience very enjoyable as everyone was approachable and knowledgeable. I used to have my previous Mini serviced there and have always received a warm welcome and a very professional service.

Reply from Masterdriver
Traveled from Warwickshire to view a…
Traveled from Warwickshire to view a Mini Convertible that John had reserved for me and I wasn't disappointed. Great little car "I LOVE IT" smooth transaction and great friendly guys to deal with, I'll be back!!!!
Thanks Sam x

Reply from Masterdriver
All good
All good, thank you very much John , super easy , super service.
Really recommend very highly indeed.

Reply from Masterdriver
Highly recommended
Loving my new Mini Cooper S bought from Masterdriver a few days ago. Brilliant selection of minis on the forecourt and an office with good Covid-19 precautions in place. Thanks to John for a relaxed and easy purchase. Highly recommend.
John was great and really helpful
John was great and really helpful, he delivered my car for me and I LOVE it. If you want to buy a mini I would 10/10 recommend
An excellent experience from start to…
An excellent experience from start to finish. From having phoned to enquire about a Mini I had seen on the website, to being called back with information, visiting, test driving and then purchasing, and part exchanging my existing Mini. A first class service. Would definitely recommend.
Thank you!
I noticed a strange noise coming from my driver side front tyre and desperately needed it looked at. Despite being busy Master Driver immediately put the vehicle onto a lift and inspected it. Although it only turned out to be a minor issue their attitude and swift action meant the car was back on the road and most importantly safe. Top marks and I will be recommending you guys to everyone, thank you

Reply from Masterdriver
I love my mini
I love my mini! I purchased a Mini Cooper hatch from Master Driver in June. Excellent condition and spec for the price! The guys were so helpful and I will definitely be using them again in the future. Highly recommend

Reply from Masterdriver
Professional but relaxed.
We have just bought a lovely spec Mini Auto from John at Masterdriver. The car is exactly as described and we are very happy with it. John has checked in with us by email since buying to see how we are getting on, and very quickly answered a couple of question we had about the car.
We live quite a long was from the dealership so most of the process was done over the phone. I found the whole process to be professional, but relaxed, which I liked. All the documentation was done efficiently and the new registration document came very quickly.

Reply from Masterdriver
Car Transformed
I had several issues with my car, especially with regard to steering geometry and ride quality on run flat tyres. I had been considering getting a set of smaller wheels and higher profile tyres (which would have been an expensive business) but John at Masterdriver recommended sticking with run flats but a different make. This he did, plus optical steering geometry check and adjustment and my car is transformed. He also carried out its annual service and a few other bits and pieces very efficiently at a reasonable price. Plus an MOT all in a very relaxed fashion. Excellent service and highly recommended.

Reply from Masterdriver
Sold my Mini Countryman
I sold my Mini Countryman to John. When I turned up with my car he had a quick look round. Didnt mention every tiny mark on the car like 'We buy any car.com' Offered me a good price. Once I had found my new, bigger car a week later I took it back to them to be sold. He took it for a quick spin up the road, told me how lovely it was and what great condition. He transferred the money straight away. They were very friendly and not pushy at all. I would certain recommend them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






