Price was keen. Indications were that the wellies would be true to my normal size, important for an online purchase especially when you live in the Highlands. The wellies themselves are excellent and... See more
Company replied
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Review summary
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Found Mastershoe to be excellent. Great selection of products and easy to find options. Price was fabulous and delivery was great too. Have added them to my list of 'go to' sites for equipment and tol... See more
Company replied
After searching online for a decent price for the shoes I stumbled across Mastershoe. Not only was the cost of the shoes way better than anywhere else, including free delivery, the ease of ordering... See more
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Found this company by accident searching for a specific pair of boots and they came up as the cheapest. Did a bit of research to make sure they were a genuine company and found they were a reputable f... See more
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Company details
- #6 of 217 best companies in Shoe shop
- #3 of 57 best companies in Bags and luggage shop
- #2 of 34 best companies in Boot Shop
- #4 of 79 best companies in Children's clothes shop
- #1 of 9 best companies in Foot Care
Written by the company
We began trading in 1982, and now have a high street store Trowbridge. This online store first opened in 2006 and offers the same genuine, top branded footwear found in our stores, at competitive prices. This site is produced in-house to keep it fully up to date and to display new ranges as soon as they become available.
Mastershoe Details
Written by the company
- 30 Day Money-Back Guarantee
- Returned item must be in 'as-received' condition (i.e. unworn) with the original box and swing tags, labels etc. We do not operate a free returns service for correctly supplied, unwanted goods.
- Free UK Delivery
- We use a Royal Mail tracked service for all UK orders and takes 2-3 business days.
- Next Day Delivery
- We offer a Next Day service on all items for delivery within the UK. Orders must be placed before 3pm. A charge of £7.99 covers 1 or 2 pairs.
- Paypal , Apple Pay, Google Pay and all Major Credit/Debit Cards Accepted
- We accept Paypal and all Credit/Debit cards (including AMEX). Apple Pay and Google Pay
- Security Checks and Encryption
- We use a payment gateway and 3D secure to ensure orders are legitimate and to better protect our customers from fraud. We use a 256bit SSL certificate to encrypt all sensitive information.
Our Response Time Guarantee
Real humans, fast replies.. because waiting is frustrating.
At Mastershoe, we take pride in giving you real, human help, quickly! That’s why we guarantee that every message, will be answered by our UK-based team within one working day (and usually much faster).
No bots, no long waits. Just fast, friendly help from people who care!
Contact info
Meadows Works, BA14 8BR, Trowbridge, United Kingdom
- 02030 077865
- support@mastershoe.co.uk
- www.mastershoe.co.uk
4.9
Excellent
22k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Found this company by accident…
Found this company by accident searching for a specific pair of boots and they came up as the cheapest. Did a bit of research to make sure they were a genuine company and found they were a reputable family business and had been around for years so was happy to place an order with them. Order process was simple and delivery was very quick and efficient. Five star company to deal with. ⭐️⭐️⭐️⭐️⭐️
18 May 2026
Reply from Mastershoe
Thank you for taking the time to leave such a detailed review. We’re pleased you felt confident ordering from us and that the whole process, from placing your order to delivery, was quick and straightforward. Your five-star rating and kind comments about our family business are greatly appreciated.
Kind Regards,
Mastershoe
Reply from Mastershoe
Thank you for your review. We’re pleased everything was straightforward and your order arrived quickly.
Kind Regards,
Mastershoe
From selecting my Wellington's…
From selecting my Wellington's (competitively priced) to receiving them. The whole process was seamless. I'd definitely recommend and I'd definitely order again.
18 May 2026
Reply from Mastershoe
Thank you for your review. We’re pleased you found the ordering process straightforward and the price competitive. Your recommendation is greatly appreciated, and we look forward to receiving your next order.
Kind Regards,
Mastershoe
Reply from Mastershoe
Thank you for your review. We’re pleased you found our service reliable and hope to welcome you back again soon.
Kind Regards,
Mastershoe
Reply from Mastershoe
Thank you for your review. We’re pleased you were happy with the value and prompt service. We look forward to receiving your next order
Kind Regards,
Mastershoe
Reply from Mastershoe
Thank you for coming back to us. Your continued custom means a great deal.
Kind Regards,
Mastershoe
Fast delivery, brilliant price
Delivered really quickly and at the time, the cheapest price going for the shoe I wanted!
18 May 2026
Reply from Mastershoe
Thank you for your review. It’s great to hear your order arrived quickly and that you were pleased with the price.
Kind Regards,
Mastershoe
Great Service and Fantastic Prices!
Great service and fantastic prices! First time using Mastershoe and will certainly use again. Saved £50 on two pairs of merrell footwear vs other online and high street prices! Order process simple and efficient with updates as required. Cannot fault, will certainly be my go to store for future footwear needs!
30 May 2026
Unprompted review
Simple returns
Speedy delivery, item as described, simple returns policy when wrong size, refunded promptly
14 May 2026
The boots I bought from Mastershoe were…
The boots I bought from Mastershoe were competitively priced and delivered very promptly.
11 May 2026
Very reasonably priced shoes delivered…
Very reasonably priced shoes delivered speedily. Will be checking this site out first in future, beat Amazon hands down
15 May 2026
Amazing service
Amazing service. Within an hour of ordering , my boots was packed and dispatched with tracking. Arrived quickly, well packed, and a good price for Blundstones, very pleased with this company.
15 May 2026
Ordered Flitflop fisherman’s sandals
Ordered Flitflop fisherman’s sandals, excellent price!
Delivered quickly
15 May 2026
Quick dispatch by reputable courier and…
Quick dispatch by reputable courier and shoes are great for dog walking lovely and supported and comfortable.
15 May 2026
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