maternitymiracles.com Reviews 

173
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

DONT BUY ONE!! I wouldn’t even let my granddaughter put her baby doll in this car seat. It’s not certified. The wheels are plastic awful quality awful customer service.. please save your money and do... See more

Rated 3 out of 5 stars

Customer service takes a week to respond.. also there are items showing on the website as they are available when they are actually sold out. It’s a huge inconvenience to pay hundreds of dollars for s... See more

Rated 2 out of 5 stars

Customer Service sucks,you can't get through byy phone so sending and email is the only to communicate. It's a beautiful stroller however, it's a safety issue as well as an inconvenience for a s... See more

Rated 5 out of 5 stars

I received my 3 piece set a little over a week ago. It arrived quickly and was so easy to assemble. We love the quality of the material as well as the sleek look! Customer service was awesome as well.... See more

Company details

  1. Baby shop

Written by the company

At Maternity Miracles, we understand that the first few years of parenthood are a whirlwind of memories, milestones, and precious moments. Our mission is to make those adventures as smooth, safe, and stylish as possible with our curated selection of baby & mom products.


Contact info

2.8

Average

TrustScore 3 out of 5

173 reviews

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No recent history of asking for reviews

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2.8

All reviews

(173)

2 reviews in the last 12 months

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Rated 2 out of 5 stars

I tried to contact you guys for 2…

I tried to contact you guys for 2 week,this was my second time ordering from you guys, my first order was great but my second order was dissatisfying. I ordered a black stroller from you guys and when I got it the box was beat up and the stroller was used everything was already opened the stroller had stains and you could tell where someone tried to clean it I’m unhappy because it’s a nice stroller and I really wanted to get my moneys worth I still haven’t heard back from you guys I definitely don’t want the stroller for my infant it’s a pandemic and I don’t trust where the stroller has been.

2 July 2021
Rated 5 out of 5 stars

Great Car seat & Stroller

I love the padding in both the car seat and stroller. The timing was great from when my order was placed and delivered. The color combo is very nice too. Car seat is very lightweight yet durable and the stroller is very sturdy. I absolutely love them both

23 June 2021
Rated 4 out of 5 stars

I was very impressed with my stroller…

I was very impressed with my stroller the only thing I didn’t like was the packing was very dusty on the inside which made the stroller very dusty and I wish they would’ve taken into consideration that a newborn baby is going to be sitting inside of it other than that I was VERY satisfied and I don’t regret choosing Maternity Miracles !

10 May 2021
Rated 4 out of 5 stars

We love the stroller system!!

We love the stroller system!!! Only problem was the delivery. I paid for expedited shipping to get it in time for the baby shower but it didn't arrive until the day after. Other than that, I'm very pleased with my purchase.

1 May 2021
Rated 5 out of 5 stars

This was one of the best orders I…

This was one of the best orders I received. It was easy to put together then a piece broke off. We got in touch with the company and it was replaced in the same week which was also easy to do. I look forward to doing business with Maternity-miracle in the future. I give them 10 ⭐️‘S

31 March 2021
Unprompted review
Rated 1 out of 5 stars

Since I cannot respond to the reply…

Since I cannot respond to the reply below my last email ... YES in fact it was copy and pasted since this is the same owner of the TAY ONLINE STORE and he does not respond to my emails or my reviews on the other site so I had to get his attention and WARN others in another way. YYES IT WAS COPY AND PASTED thats 100% true. Is it a false review? 100% NO. please go and read the reviews on TAY ONLINE before making purchases with this company or the other company. They sell the same garbage strollers at this place like they do online. READ MY REVIEWS BEFORE MAKING A PURCHASE. HE TOOK MY MONEY TOLD ME HE WOULD PAY FOR MY SHIPPING BACK I RECIEVED A DAMANGED STROLLER WITH 3 WHEELS AND HALF THE STUFF MISSING THAT I ORDERED.
LIES!!! this company does not deserve any business. SHADY! take your money elsewhere.
if you read the other reviews on the other site there are others like me saying how he does not respond to them either!!!!! WATCH OUT PEOPLE.

30 March 2021
Unprompted review
maternitymiracles.com logo

Reply from maternitymiracles.com

If you email our support line at admin@maternitymiracles.com and provide your order number we will be able to send you either a full refund or the missing part. I am unable to find your order with the name that you are using here on Trust Pilot. We are unsure where you are getting your information from, but we are not associated with any other companies. We would love to help you out with any problem you have with us. Please reach out to us using the email above so we can further assist you. Thanks for your understanding.

Rated 1 out of 5 stars

Car seat unsafe

The stroller/car seat took over 2 weeks to arrive. The car seat purchased from your site did not come with a base to secure seat in the car or the buckle that clasps across the baby’s chest to secure baby in the seat. After having my son, the hospital would not permit us to leave with the baby in the car seat because it was considered u safe as a result of not having the proper buckles to secure the baby.

17 January 2021
Rated 1 out of 5 stars

Do not buy from this online retailer

I bought a $299.99 baby stroller from this website: maternitymiracles.com on Cyber Monday (Nov 30, 2020). The business name is called "Maternity Miracles - Luxury Baby Strollers & Maternity Gifts". I received the baby stroller on Dec 4. The package is a large box. I opened it and found the product is different from the pictures and videos on the box and their website. I checked the details of the product and the manual. This is actually a counterfeit product which is obviously made of cheap materials. It is NOT Luxury AT ALL. It has a harsh chemical smell. The stitching on the stroller generally is quite frankly shoddy. Not only this, but the manual is just one piece of paper with limited information and doesn't even have their logo and brand name printed. It even does not tell you how to fold your stroller. The instruction on the manual is created very carelessly. The words are poorly translated from another language. I was every disappointed and decided to return it back to MM. I emailed them on Dec 8. They didn't respond on Dec 9, and I again used their website messaging system to send a message to them again. They responded on Dec 10 evening. They gave me an address to send the product to but didn't give a prepaid shipping label for my return. They also encourage me to keep the stroller for a $125 partial refund. I refused and asked for a prepaid shipping label for my return. They say no and I have to pay for the shipping. I mean the box is huge and my wife is pregnant, so I have to handle it by myself. I told them I was not going to pay for the shipping because I trusted them but they keep disappointing me. The quality of the product is low. I do not think it is safe for my baby. I have no way to speak up but filing a complaint to Better Business Bureau (bbb.org) and giving reviews here. I found the way of complaining to the Better Business Bureau because I googled Maternity Miracles and found they actually had already received many (I saw at least 35 and all gave 1 star) complaints on bbb.org. And this business is not BBB Accredited. I hope I saw these complaints before I bought the low-quality imitation. I'll keep this review posted until they help solve this issue. I have been buying stuff online for years and never experienced such a horrible buying before. They just ignored you and your requests.

12 January 2021
Rated 1 out of 5 stars

So I ordered the black and gold…

So I ordered the black and gold stroller and car seat REMEMBER BLACK AND GOLD.I checked out I got the confirmation email with a picture of a all black set.I was confused so I went back online and it said sold out.So email the company and no response.I’m very upset this is my sister first baby and loved the black and gold.

10 January 2021
Rated 1 out of 5 stars

I had to get in touch with Norton

I had to get in touch with Norton. Once I did then my second item was shipped . Emailed maternity miracles and got nothing. When I contacted Norton I was contacted within one hour!

2 January 2021
maternitymiracles.com logo

Reply from maternitymiracles.com

Hello Edward,
I apologize you had to reach out to us on Norton. I also would like to say sorry I had to send you your tracking information in the evening instead of the morning after I sent out your baby stroller set mattress replacement. I did not receive your address conformation response until Sunday Dec.20,2020(the post office is closed on Sunday) and had to wait for the post office to open Monday morning on Dec. 21,2020. I saw that you received your stroller set mattress I hope you and your family are enjoying the order. Once again I apologize for any error on our end. Thank you!

Rated 1 out of 5 stars

If I could give them no stars I would…

If I could give them no stars I would they sell strollers that are nice looking but are JUNK 300.00 for a stroller /carseat combo and it's not worth 50.00 .I was refunded for the carseat but got stuck with the stroller and Because it's too heavy to ship back you get stuck with the item and they do not provide return shipping so you might wanna think long and hard before you buy this stroller car seat combination because although it might look good it is not going to protect your child I can almost guarantee you if your baby was ever in a car accident they would not survive because the car seats barely have a strap on their that holds them in like a high chair does. Buyer beware. Appearances don't mean anything if your child dies in a car accident because they sell faulty items

18 December 2020
maternitymiracles.com logo

Reply from maternitymiracles.com

Hello Connie,

I am very sorry to hear that your experience with us was unsatisfactory.

I would like to personally help you reach a conclusion that works for you via our support email.

Please email us at admin@maternitymiracles.com when you get a chance and we will further discuss what we can do to make things right for you.

We really are sorry for any inconvenience that you might have experienced from this.

Hope you are having a wonderful holiday season.

Look forward to hearing back from you so we can get this fixed ASAP.

Cheers!

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