Amazing watch. Looks far more expensive than it is, choice of a very nicely made bracelet and a rubber/silicon strap colour matched to the face with all the necessary tools to swap and adjust straps.... See more
Company replied
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Review summary
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Reviews shaping this summary
I have just received my Brand new Monument Automatic in Blue sporting a reflective face that sparkles whatever the light. The seconds hands glide like a Rolex or a Tag perfectly magically... See more
Company replied
Amazing Company, top quality products & best in class regardless of price customer service - they are beyond excellent 👍🏻 In reality they are the wake up call the entire watch sector neede... See more
Company replied
I have owned Tutor, Tag and Brietling watches. The Maughan Jones watches are brilliant, feel and look great! I’m really glad I bought 4 different versions! I purchased on 29th Dec and arrived around 9... See more
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Company details
- #25 of 32 best companies in Watch Manufacturer
Written by the company
Maughan Jones is an affordable luxury watch brand for your everyday essential style. Designed in London, worn worldwide. At Maughan Jones, we’re passionate about crafting high-quality watches that don’t come with a luxury price tag. Founded by Ben Maughan and Sam Jones, we believe everyone should have access to stylish, reliable timepieces that reflect the best in design and precision. Our commitment to excellence is at the heart of everything we do, from the materials we choose to the meticulous craftsmanship that goes into each watch. With Maughan Jones, you're getting more than just an affordable watch—you're getting a piece of refined elegance that stands the test of time.
Contact info
38, 29 Stodman Street, NG24 1AW, Newark, United Kingdom
- support@maughanjones.com
- www.maughanjones.com
4.5
Excellent
582 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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Good service and the watches are…
Good service and the watches are excellent for the price.
3 December 2025
Reply from Maughan Jones
Many thanks for your review 😍
Great watch
Great watch, reasonable price and very prompt delivery.
All in all a great service and I wouldn't hesitate to use them again.
26 November 2025
Reply from Maughan Jones
Thank you Martin. Check out our new styles that are now live on our website ⌚
Reply from Maughan Jones
Thank you for your review Ashley. Enjoy your new watch
Nice watch arrived in good time
Nice watch arrived in good time. Great packaging with link remover tool and spring bar remover. Needed a couple of extra links and sent out free of charge. Great company to deal with
3 December 2025
Reply from Maughan Jones
Always a pleasure Stephen. If you order any more of our watches, pop a note on, and we can send out any additional links already attached for you.
The watch I purchased only a week ago…
The watch I purchased only a week ago does not keep correct time losing 2 minutes a day
3 December 2025
Reply from Maughan Jones
Hi Graham. i am so sorry that you are not happy with your watch. I cant see that you have contacted us with regards to any issues, but if you can send us an email , we can look at resolving any issues that you might have.
Delivery is to late I wait for 6 to 8…
Delivery is to late I wait for 6 to 8 days i gave my correct address but they put wrong adress for which i have to wait for 8 days
3 December 2025
Reply from Maughan Jones
Unfortunately you missed off part of your address when placing the order and so UPS could not locate your address and it wasn't flagged up with us. There were some delays due to Black Friday which we advised you about via email, and unfortunately was beyond our control. You still received your watch within a week despite the courier issues and lack of address information. It is disappointing that you have given us 1 star despite the constant communication. I hope you are happy with your watch despite this
Luminex Black/Orange…
Just received my Luminex Black/Orange and quite frankly I can’t believe the presentation and superb quality at the price point! I’ve been an avid watch collector for many years and have a fair few original Omega’s, Tag Heuer’s, Oris etc! But I’ve always fancied a Patek Phillipe Nautilus but could never afford one! I now don’t care because this watch is more than an adequate match for one. 100% recommended, I will certainly be buying again!!!
***Sadly a bit of an update, after 3 weeks of usage the watch is not automatic! As usual with any automatic watch you test it for reliability. Despite pre winding the watch around 30 times and wearing it 24 hours per day it still ceases working after around 72 hours - which tells me that the automatic movement doesn’t function correctly. Customer service hasn’t been very helpful either, other than an email telling me how to operate a watch 🤷♂️ From an aesthetic point of view the packaging is top notch and the watch looks good and if wound daily then it’s fine but that defeats the purpose of an automatic watch! At the price point then it’s not worth getting “bent out of shape” over the purchase. Though the prospect of further purchases have now gone.
10 December 2025
Unprompted review
Reply from Maughan Jones
Amazing Mel. So pleased you are happy with your new watch. We have more styles just landed with more soon to be added.
Great product & Service
Great product. I was so happy with the quality of the watch that I immediately ordered another as a present.
The service was first class and received my delivery within 2 days of ordering.
3 December 2025
Reply from Maughan Jones
Thank you so much for your review Paul. 😍
Very Good service with very good…
Very Good service with very good product , glad that I made the choice to have the watch for the very first time.
Really happy with the item and with service as well
Really pleased will
Highly recommend to all
3 December 2025
Reply from Maughan Jones
Thank you for your review Bobby. It means so much when customers share their experiences with others 👌
Great watch for great value.
Great value product with a very competitive price.It has the appearance and quality built of a more expensive watch. Delivered on time by USP professionally. I am very happy with my purchase.
3 December 2025
Reply from Maughan Jones
Very pleased that you are happy with your experience with us.
Reply from Maughan Jones
Thanks Hanef. Enjoy your new ⌚
Fine service and refund experience
I didn't like there watch personally as seemed a bit big for my wrist.
Returned it without issues. But had to pay for the return.
Took a message to get refund in time.
Overall happy!
30 September 2025
Reply from Maughan Jones
Such a shame that it did not suit you but glad you are happy with the service provided. Maybe one of our new styles would suit you for any future purchases
Reply from Maughan Jones
So pleased you are happy Dewan. Enjoy
It’s very nice quality watch and value
It’s very nice quality watch and value for money
Must buy
24 November 2025
Reply from Maughan Jones
Amazing. So pleased you are happy with your new watch.😍
Prompt delivery on an amazing value for…
Prompt delivery on an amazing value for money premium watch!
1 December 2025
Reply from Maughan Jones
Thanks Dennis. Appreciate the review. 👌
Reply from Maughan Jones
So pleased you have given it 100%. thank you for taking the time to review and enjoy
The watch is top class for the price
The watch is top class for the price, but the size of the rubber strap is a bit small
and they don’t offer bigger sizes. The metal strap was also a little small, but they offer extra links which was great at no cost. Overall great product
1 December 2025
Reply from Maughan Jones
Thank you for your honest review Rob. Unfortunately the rubber straps are one size and we are looking at possibly doing bigger sizes in the future but at the moment we can always supply extra links for the steel bracelets at no extra cost.
Reply from Maughan Jones
So pleased you are happy .😍
Top quality product
Top quality product. Very much value for money, no regrets in buying either of the two I bought so far and two others I've got my eyes on!!
1 December 2025
Reply from Maughan Jones
Amazing Rick. New styles have just landed on our website. 🎊
Reply from Maughan Jones
Brilliant. Thank you for your review
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