Amazing watch. Looks far more expensive than it is, choice of a very nicely made bracelet and a rubber/silicon strap colour matched to the face with all the necessary tools to swap and adjust straps.... See more
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Maughan Jones is an affordable luxury watch brand for your everyday essential style. Designed in London, worn worldwide. At Maughan Jones, we’re passionate about crafting high-quality watches that don’t come with a luxury price tag. Founded by Ben Maughan and Sam Jones, we believe everyone should have access to stylish, reliable timepieces that reflect the best in design and precision. Our commitment to excellence is at the heart of everything we do, from the materials we choose to the meticulous craftsmanship that goes into each watch. With Maughan Jones, you're getting more than just an affordable watch—you're getting a piece of refined elegance that stands the test of time.
38, 29 Stodman Street, NG24 1AW, Newark, United Kingdom
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Replied to 88% of negative reviews
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Reply from Maughan Jones
Was very happy with my order and got it very quick

Reply from Maughan Jones
Great quality product at a superb price, good communication and quick delivery. Very likely to use again.

Reply from Maughan Jones
Timely delivery plus I got exactly which was advertised. Most people scared of scam on Facebook so it was a good idea to involve third party as a guarantee like KLARNA 👍

Reply from Maughan Jones
From ordering ,delivery, packaging and quality of watch 10 out of 10 ,really impressed and very happy

Reply from Maughan Jones
Great customer service to resolve an initial issue with the watch. All in all the product and how it is presented in the packaging are great with quality that in my opinion surpasses the price.

Reply from Maughan Jones
Fitting the strap was a bit of a nightmare, YouTube video instructions not the best as can’t see full view of the watch.
The watch itself is hard to get on the wrist, I’ve owned many watches but never one so fiddly to just put on.
Watch looks good so will keep it but was very close to returning due to the above but got at a discounted price, wouldn’t have been happy to pay full price due the above problems

Reply from Maughan Jones
The ordering process was quick and easy. The item arrived safely and promptly and was well packaged.

Reply from Maughan Jones
Extremely high quality watch, presented very well with excellent service!

Reply from Maughan Jones
Outstanding service outstanding watch I have got a few (watch snobs lol) that have also purchased these watches brilliant first class.

Reply from Maughan Jones
The guys turned round my order in record time- thankyou
The two watches I bought were excellent value-especially in the half price sale.
Specs looks & build quality are excellent at these prices
Thank you 😊

Reply from Maughan Jones
Bought a Luminex Midnight Blue
Lovely watch, especially for the price point. Yes of course, it's a homage to Patek, but personally I can't afford 126k on a Nautilus, much as I would love one.
Fit and finish is very good for the price. Probably a scratch magnet but looks great on the wrist.
The bracelet was a little tight for my wrist so I reached out to see if I could buy some additional links. Communication was fast... links sent out for free. Great customer service. Are you listening Breitling.... £400 for two links for my Aerospace
XX

Reply from Maughan Jones
Extremely pleased with the purchase, as an owner of an IWC, a Rolex and two Omegas amongst others, Iam more than happy with this on my wrist. Accompanying box was very handsome and included a rubber strap and strap/link changing tools. A lovely, finely crafted, comfortable watch of exceptional quality for the price.

Reply from Maughan Jones
If you love watches these are a must buy! Great quality with a very reasonable price point, I know I’ll be grabbing more of these soon.

Reply from Maughan Jones

Reply from Maughan Jones
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