Great buy! Fast shipping, well packaged. Phone was in amazing condition no obvious cosmetic issue (super awesome because it was a gift) definitely will consider site again when I need to get my repl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great communications, easy process, fast refund. Got full value they quoted me too. Have used several times before for selling Apple products. They offered over $100 more than Verizon or Apple. Highly... See more
Everything went exactly as expected. MaxBack approved their purchase--at the agreed-upon price--just a day or two after they received the device; I got the check in the mail exactly two weeks later (... See more
After entering my Apple Watch information I knew immediately what my MAXBACK offer was which I felt was very reasonable. I waited until I received my new Apple Watch before sending in the one I was se... See more
Company details
- Electronics wholesaler
- Cell phone recycling and unlocking service
- E-commerce service
- Electronics store
- Internet Service Provider
Written by the company
RenewedMarket.com is the E-Commerce arm of Reconext, a global electronics refurbishment company where we sell professionally refurbished electronics online. Previously MaxBack.com, RenewedMarket.com offers its services nationwide and has been in operation since September 2010.
Contact info
2250 William D Tate Ave, 76051, Grapevine, United States
- 1-855-629-2225
- customerservice@reconext.com
- www.maxback.com
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Great experience. Very easy web site to use. Easy return process. Very fast payment process. Highly recommend.
No issues...received what had been…
No issues...received what had been offered.
Sold my older phones
Sold my older phones, best price, quick response and quick payment exactly as promised.
I was explained step by step on how to…
I was explained step by step on how to unlock phone so it could be inspected
Fast and easy
Fast and easy. The whole process went smoothly, even though my initial condition estimate was downgraded. They handled the downgrade efficiently and included pictures that made it easy to see the problem.
I had used a coupon to get an extra $10 for my exchange, and when I didn’t see that included in the final amount I thought I’d have to talk to someone on the phone. But when I checked my order online it clearly explained that the downgrade brought the total under $100, disqualifying the coupon. Again, clear and simple.
Reduction and Fabrication
After reading many reviews on other people's experiences having their quote lowered, all have in common as soon as they receive it there's something wrong with it. Because they have to "inspect" it. Takes weeks for them to respond and no confirmation emails are sent.
Maybe create a feature to send pictures before wasting everyone's time.
Moral, sell else where. YOU can choose your own quote.
Update: Finally received my phone back but not to my surprise something is there that wasn't there before it was shipped. Sucks for them I know how to fix it. Thanks.
This company has been very honest
This company has been very honest, they are not like other companies that quote a price and then lower it when they get your phone, leaving you, take it or leave it attitude.
Great experience with this company
Great experience with this company. They gave me almost $200 for my phone when Apple offered $0. I will definitely use them again.
Nothing but good reviews for this…
Nothing but good reviews for this company
I received a good price for my iPhone…
I received a good price for my iPhone 7S.
They emailed me a prepaid label I had my own box to mail it
They communicated with me upon receiving my phone
And gave estimated time to check it and mail check
They responded to all my questions in a timely manner
Check came in a reasonable time
I was very pleased with max back
Will use them again
Happy Customer
I have sold 5 Apple iPhones to Maxback over the last couple of years. They are always very prompt in processing my device and pay me quickly. When compared to other sites that buy back electronics, they have the better buy back price! I will continue to use their service.
For years I've been selling my Apple…
For years I've been selling my Apple products to MaxBack and they're very fast and efficient. Recently I sent my iPhone back with their provided label, and it somehow got lost in the shuffle. The support staff was very efficient in helping me, and also having to extend the 30 days return, because it took the USPS over two weeks to deliver the package. After that it was very quick for them to examine my phone and delver the money to my account.
Thank you.
Used them many times now
Used them many times now I get good but back amount. This last time I got less on one phone because of damage but I like that they sent me pictures to show damage. But still good pay back for some damage on a phone.
The process was transparent and honest.
I love Maxback
I love Maxback! I used to sell all my iPhone's on eBay going back to the very first 2G iPhone. I really got sick of scammers and the ridiculous fees eBay took out for selling devices. I did alot of searching and found Maxback was much better that competitors like Gazelle, etc... as they always had a bonus coupon code available and always paid out the highest amounts. They also have fantastic customer service as I was awaiting my new iPhone, they extended my quote date so I did not have to send back my phone before I received the new one.
Highly recommended, do not hesitate to get a quote from Maxback.
Very fast turnaround and paid exact…
Very fast turnaround and paid exact amount estimated. Great service!
Printed out the label mailed it off and paid
Printed out the label. Sent the apple watch series 5 GPS through the mail. Got 180.00
Used the money to get a lem13 android watch. Would recommend this company. This all went down in about a week. Thanks maxback*****
Wonderful company
Wonderful company. They paid me quickly exactly like the amount they promised. No games and absolutely NO HASSLE
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








