Great buy! Fast shipping, well packaged. Phone was in amazing condition no obvious cosmetic issue (super awesome because it was a gift) definitely will consider site again when I need to get my repl... See more
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See what reviewers are saying
Great communications, easy process, fast refund. Got full value they quoted me too. Have used several times before for selling Apple products. They offered over $100 more than Verizon or Apple. Highly... See more
Everything went exactly as expected. MaxBack approved their purchase--at the agreed-upon price--just a day or two after they received the device; I got the check in the mail exactly two weeks later (... See more
After entering my Apple Watch information I knew immediately what my MAXBACK offer was which I felt was very reasonable. I waited until I received my new Apple Watch before sending in the one I was se... See more
Company details
- Electronics wholesaler
- Cell phone recycling and unlocking service
- E-commerce service
- Electronics store
- Internet Service Provider
Written by the company
RenewedMarket.com is the E-Commerce arm of Reconext, a global electronics refurbishment company where we sell professionally refurbished electronics online. Previously MaxBack.com, RenewedMarket.com offers its services nationwide and has been in operation since September 2010.
Contact info
2250 William D Tate Ave, 76051, Grapevine, United States
- 1-855-629-2225
- customerservice@reconext.com
- www.maxback.com
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Fast and easy experience!
excellent customer service
excellent customer service. easy to ship and speedy payment. very good pricing. better than your competition. i will be back and recommend.
john
This is my second time using MAXBACK.
After entering my Apple Watch information I knew immediately what my MAXBACK offer was which I felt was very reasonable. I waited until I received my new Apple Watch before sending in the one I was selling to MAXBACK. The clock was ticking on the 30 day offer but fortunately my new watch arrived in time and I boxed up and mailed the watch in the next day. It took six days from mailing the watch until MAXBACK received it and confirmed the offer. The whole process from start to finish was quick and easy.
First time sale (Apple Watch)
Never used Maxback before so was a little nervous. Payment was as stated and very timely. Would use again in future.
Awesome Service!!
I received a good price, more than Verizon & Apple was offering me for my Apple Watch series 3. Returned my watch and got my money deposited in my PayPal account fairly quickly!
I got a fair price and quick payment
I got a fair price and the funds were delivered very quickly. They also had a good process when they didn’t agree with the condition I stated.
Best Price + Easy
I use Maxback every year to trade in my watch when I get a new one. Super easy process and usually the best price.
MaxBack customer since 2011!
I have used MaxBack now since 2011 to do exchanges. They have ALWAYS been fair on their pricing and extremely quick to get you paid via PayPal. I had one time that they said the equipment wasn’t to the standard I thought, offered to send it back to me if I didn’t like the revised amount. I was still happy with the result. I will continue to use them in the future. As long as you follow the instructions to reset your phone, it’s a very easy easy easy process!
Easy and Fair
I sent my Apple Watch 4 with a couple of bands. I thought the watch was in perfect condition but I did not scrutinize it. They received it and found it to be in fair condition. They provided photos of the watch under bright lights and sure enough there were scratches. They offered me $84 and I accepted that. The check arrived in the time they told me. It was easy and I am happy. I would definitely use them again!
Super Responsive Customer Service
Really appreciated their attentive customer service. I had an issue regarding valuation due to the condition of my iPhone and they were immediately responsive (no frustrating automated phone trees) and very professional to deal with. That doesn't happen much these days and is very much appreciated! I would use them again to be sure, and intend to do so.
Fast and Reliable
Excellent! I received the offer I was quoted for my watch! Check came quickl!
Keep up the great work!
Would recommend to anyone
We had an issue getting the payment due to the mail, but everything was handled quickly and professionally! Will definitely use them again!!
Honest and trust worthy company…
Honest and trust worthy company pleasure doing business
You will get screwed
You will get screwed. Sell your stuff somewhere else.
Pricing is good but not consistent
Pricing is good but not consistent. They say 14 business days to get your check and they mean it. I will use them again but I do compare against other sites.
Fair and Honest
I have used MaxBack several times to sell my used cellular phone. I have found them to be fair, honest, and quick to provide payment. I will use them again in the future.
False condition descriptions
They should be more descriptive in their condition definitions. I selected “good” as it met that requirement when cleaned and to the naked eye. Apparently, it wasn’t good enough under magnification and special lighting. It didn’t even look like my phone anymore. This greatly impacted the cash received as the dollar difference between good and fair was significant. They no longer were the highest paying vendor. I would have went and traded my phone back to the store for a higher rate than what I received but the hassle to get it back was not worth the effort. I won’t use them again.
I was a little skeptical about using…
I was a little skeptical about using this service but after reading reviews, I decided to give it a try. This was a painless procedure and they deposited my money fast. I'll use this service again!
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