I originally purchased the black HydroConquest 42mm but ended up exchanging it for the blue, and I'm glad I did. The blue dial looks incredible in person; way better than it does online. The whole exc... See more
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Review summary
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Reviews shaping this summary
I had a great experience working with Rosalinda at Mayors. She was knowledgeable, honest, and easy to work with throughout the process. I saw the Tudor Black Bay GMT with the red and blue bezel, knew... See more
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Everyone made me feel welcome upon arriving. I want to point out that the security personnel are great; they welcomed me asked how I was doing verses most security this time of year. Tracie (I may b... See more
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Found the exact watch I wanted in stock with important details. Then spoke with a helpful online chat rep who answered all of my questions. Ordered the watch and it showed up quickly so well and e... See more
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Company details
About mayors.com
Written by the company
LUXURY JEWELRY
LUXURY WATCHES
ENGAGEMENT RINGS
WEDDING RINGS
In 1910, Mayors opened its first doors to connoisseurs of fine jewelry and elegant timepieces.
Offering an unparalleled selection with first-class service, the humble jeweler quickly became renowned as the destination for quality and craftsmanship. But more than a standard, it became a tradition of excellence.
Today, Mayors has 14 stores across Florida and Georgia showcasing iconic brands from around the world. Preserving the intimacy of a family-owned boutique, your house of brands is committed to provide uncompromising luxury.
Contact info
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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I haven’t received anything yet the…
I haven’t received anything yet the fedex guy rung the bell as per my camera and just left without leaving anything
21 April 2026
Reply from mayors.com
Dear Zulein Camacho,
Thank you so much for sharing your concerns with us. We understand how stressful it can be when you're waiting for an important package, especially when a signature is required.
Your order does need a signature upon delivery, and FedEx will make up to three attempts to reach you. We've attempted to reach you to further discuss the process but we can see that another attempt is scheduled for today. If they’re unable to obtain a signature after the final attempt, the package will be returned to us.
We truly appreciate your patience, and we’re here to support you through the process.
Kind regards,
Mayors
Outstanding customer service and care.
Above and beyond customer service care. Always friendly and great communication!
18 April 2026
Reply from mayors.com
Dear Amanda,
Thank you for sharing your feedback with us! We’re delighted to hear that our team consistently delivers the level of care, friendliness, and communication you deserve.
Your kind words mean a great deal, and we look forward to continuing to provide you with exceptional service!
Kindly,
Mayors
David is always a pleasure to work…
David is always a pleasure to work with. His knowledge of Grand Seiko was impressive. We will continue to go to David for future watch purchases.
20 April 2026
Reply from mayors.com
Dear Christopher,
Thank you for sharing your experience with us! We’re delighted to hear that working with David is always a pleasure and that his knowledge of Grand Seiko made your visit even more meaningful. His passion for the craft truly shines through.
We appreciate your continued trust and look forward to assisting you with future additions to your collection!
Kindly,
Mayors
Elena is Wonderful!
Elena is Wonderful!
We have been working with her for a few months now. Her communication is perfect, and she has been extremely helpful regarding the purchases of high-end watches for our company.
20 April 2026
Reply from mayors.com
Dear Stephanie,
Thank you for sharing your experience with us! We’re delighted to hear that working with Elena has been such a positive and consistent experience over the past few months. Her clear communication and dedication to supporting your company’s purchases truly reflect the level of service we strive to provide.
We appreciate your trust and look forward to welcoming you back!
Kindly,
Mayors
Adam Candia is a great person to have…
Adam Candia is a great person to have in your team! I initially came into the store to enquire about putting my name on the registry for a few Rolex models I want to purchase in the near future.
Although it was an impromptu visit and I was dressed extremely casual, I was treated exceptionally well and it was a great experience, which prompted me to order my Omega Speedmaster from Adam, and opted to wait a couple days for the delivery instead of purchasing the Speedmaster from the Omega store in the mall.
10/10 would recommend
15 April 2026
Reply from mayors.com
Dear Andres Arbelaez,
Thank you for sharing such a thoughtful review! We’re delighted to hear that your experience with Adam was so positive. His professionalism, product knowledge, and welcoming approach are qualities we value greatly, and it’s wonderful to know they made such a strong impression during your visit.
We’re especially pleased that your initial stop to inquire about the registry turned into such a meaningful interaction, and we look forward to welcoming you back soon!
Kind regards,
Mayors
Ease of purchase but the follow up…
Ease of purchase but the follow up customer care by Joanna was second to none!
16 April 2026
Reply from mayors.com
Dear Drew,
Thank you for sharing your experience with us! We’re delighted to hear that your purchase was smooth and that Joanna’s follow up care truly stood out. Her dedication to exceptional service makes all the difference.
We appreciate your kind words and look forward to welcoming you again!
Kindly,
Mayors
Great Service
Mayors had the exact watch I was looking for at a reasonable price. I was very happy to receive free shipping because most of the other retailers were offering a slightly reduced shipping cost. The watch was shipped and received at my home in 2 days. I will continue to check with Mayors when I purchase for my collection.
14 April 2026
Reply from mayors.com
Dear Charles,
Thank you for the fantastic 5 star review! We’re so glad we had the exact watch you were looking for and that our pricing, complimentary shipping, and fast delivery exceeded your expectations.
It means a lot to know we earned your trust, and we truly appreciate you choosing Mayors for your collection. We look forward to assisting you with future additions!
Kindly,
Mayors
Adam helped me find the perfect watch…
Adam helped me find the perfect watch for my mothers Funeral.
16 April 2026
Reply from mayors.com
Dear Hunter Wade,
Thank you for sharing your experience with us. We are glad to know that Adam was able to assist you with your purchase, and we look forward to welcoming you back soon!
Kind regards,
Mayors
It could have been better.
If I start a transaction with one associate, I’d like to continue with that same associate.
13 April 2026
Reply from mayors.com
Dear Cody,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations, as our goal is always to provide a five-star experience.
We truly value your input and would welcome the opportunity to learn more and improve, please don’t hesitate to reach out if you’d like to share additional feedback.
Kindly,
Mayors
Excellent customer service by George Valvis!
Approximately two weeks prior to purchasing my Longines time piece, I walked into the Mayors Dadeland location and I was not greeted or even asked if I needed assistance. The store was completely empty and three sales associates looked at me up and down and chose not to speak to me. Because of this horrible interaction I decided to purchase my watch online and pick up in store. However, I met George Valvis when I went to pick up my time piece and he went above and beyond to ensure that I felt welcome at Mayors. He was extremely interested in establishing a lasting relationship and provided excellent customer service. Due to his customer service I brought in my best friend and he also purchased a Tudor Pelagos. I am very grateful for George’s assistance and I look forward to purchasing more time pieces in the future through him.
16 April 2026
Reply from mayors.com
Dear Nicholas M,
Thank you for taking the time to share such detailed feedback with us! We truly appreciate you giving us another opportunity to serve you.
We’re very glad that George was able to turn things around and provide the level of care, professionalism, and hospitality you should always expect from us. It’s wonderful to hear that he made you feel welcome and valued, and that his service not only earned your trust but also inspired your friend’s purchase as well.
Your kind words mean a great deal, and we’re grateful for the chance to continue building that relationship. We look forward to assisting you with future timepieces and ensuring every visit reflects the exceptional service you deserve!
Kindly,
Mayors
Great service and seamless experience
My wife and I had a great experience at Mayors in Tampa. Top tier service and experience. Our advisor Mahdi too great care of us during our visit and allowed us to explore all the options we were interested in. The purchase experience was seamless, we highly recommend them if you live in the Tampa area and are looking to purchase a timepiece from a trusted jeweler!
16 April 2026
Reply from mayors.com
Dear Kapil,
Thank you for sharing your experience with us! We’re so glad to hear that your visit to our showroom in Tampa was such a positive one. Mahdi’s thoughtful guidance and willingness to walk you through every option clearly made your time with us both enjoyable and stress‑free.
It’s wonderful to know the entire process felt seamless from start to finish. We truly appreciate your recommendation and are honored to earn your trust.
We look forward to welcoming you and your wife back whenever you’re ready for your next timepiece!
Kindly,
Mayors
Reply from mayors.com
Dear Brian,
Thank you for sharing your feedback with us! We’re delighted to hear that you received great service from Kiki.
We truly appreciate your kind words and look forward to welcoming you back again soon!
Kindly,
Mayors
Reply from mayors.com
Greetings,
Thank you for sharing your feedback with us! We are happy to know that you enjoyed our fast delivery and great follow up.
We appreciate your words and look forward to assisting you soon.
Kindly,
Mayors
Exactly how a watch buying experience should be.
I had a great experience working with Rosalinda at Mayors. She was knowledgeable, honest, and easy to work with throughout the process. I saw the Tudor Black Bay GMT with the red and blue bezel, knew it was the one I wanted, and Rosalinda handled everything smoothly from there. She made sure everything was set up properly and that I was comfortable with the purchase. If you’re looking for someone who knows watches and keeps the experience straightforward and professional, I’d definitely recommend Rosalinda.
29 December 2025
Reply from mayors.com
Dear Dylan Prats,
Thank you for sharing your experience with us. We’re delighted to hear that Rosalinda provided knowledgeable, honest, and professional service throughout your visit. It’s wonderful to know she was able to assist you seamlessly with your Tudor Black Bay GMT and ensure you felt confident and comfortable with your purchase.
We truly appreciate your recommendation and look forward to welcoming you back again soon.
Kind regards,
Mayors
Sammy helped me get my new omega in…
Sammy helped me get my new omega in quickly. Thanks you
11 April 2026
Reply from mayors.com
Dear Patrick Lancaster,
Thank you for giving us a 5-star review!
We appreciate you for taking your time and providing us feedback regarding the experience you received.
We look forward to servicing you again in the future.
Kind regards,
Mayors
This was nice and easy to order a watch…
This was nice and easy to order a watch without the hassles!! The delivery was surprisingly quick also. I will continue to do business with them for sure! Give them a shot and see for yourself.
Thank!
D.V.
12 April 2026
Reply from mayors.com
Dear Dan Velez,
Thank you so much for your kind words and for taking the time to share your experience! We’re glad to hear that ordering was smooth and hassle-free, and that your watch arrived quickly. Providing an easy, reliable shopping experience is always our goal.
We truly appreciate your continued support and look forward to serving you again soon.
Kind regards,
Mayors
Very happy customer
Purchased an absolutely beautiful Longine.The watch was delivered In record time from Florida to California. The packaging was top notch. I couldn’t be happier with Mayors! I will definitely buy from Mayors again.
12 April 2026
Reply from mayors.com
Greetings,
Thank you for your wonderful feedback. We’re thrilled to hear that your Longines arrived so quickly and that the packaging met your expectations. It’s great to know you’re enjoying your new timepiece and that your experience with Mayors has been such a positive one.
We truly appreciate your trust and look forward to assisting you again whenever you’re ready to add to your collection.
Kind regards,
Mayors
Won’t be my last purchase
I received my order quickly and it was packaged thoughtfully. Everything arrived in perfect condition.
10 April 2026
Reply from mayors.com
Dear Jerred,
Thank you for providing us with a 5-star review!
It brings us joy to hear that you received your package quickly and packaged well. We look forward to assisting you again in the future.
Kind regards,
Mayors
Great experience
Anne is amazing and truly enjoy the experience. She is an absolute expert and always enjoy her stories about the history of the brands and models of watches. Highly recommend!
10 April 2026
Reply from mayors.com
Dear Biscotti,
Thank you so much for taking the time to share your wonderful experience at our Mayors store. We are thrilled to hear that you felt that Anne was an expert and appreciated her knowledge of the brand and timepieces.
We welcome you back to shop with us again.
Kind regards,
Mayors
Seamless Experience Purchasing a Cartier Timepiece
Recently purchased a Cartier timepiece from Mayors Jewelers as a gift for my partner of eight years, and the entire experience exceeded expectations from start to finish.
The level of professionalism, communication, and attention to detail truly stood out. The watch arrived beautifully packaged, with a presentation that reflected the prestige of the Cartier brand. Shipping was prompt, secure, and handled with great care.
What made this purchase especially meaningful was the confidence and trust Mayors Jewelers instilled throughout the process. When selecting something as significant as a Cartier watch, that level of service matters—and they absolutely delivered.
A sincere thank you to the team at Mayors Jewelers for helping make this moment so special. Highly recommend to anyone looking for a seamless and elevated luxury buying experience.
5 April 2026
Reply from mayors.com
Dear David,
Thank you for sharing your experience! We’re delighted to hear that your recent Cartier purchase with us exceeded expectations from beginning to end. It’s wonderful to know that the professionalism, communication, and attention to detail throughout the process helped make such a meaningful gift even more special.
We’re glad the presentation, packaging, and secure shipping reflected the prestige of the Cartier brand and provided the elevated experience you were hoping for. Most importantly, we appreciate your trust, feeling confident and supported when selecting a piece of this significance truly matters, and we’re thrilled our team delivered on that.
Thank you again for your kind words and for allowing us to be part of such an important moment. We’re grateful for your recommendation and look forward to assisting you again in the future!
Kindly,
Mayors
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