I originally purchased the black HydroConquest 42mm but ended up exchanging it for the blue, and I'm glad I did. The blue dial looks incredible in person; way better than it does online. The whole exc... See more
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Review summary
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I had a great experience working with Rosalinda at Mayors. She was knowledgeable, honest, and easy to work with throughout the process. I saw the Tudor Black Bay GMT with the red and blue bezel, knew... See more
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Everyone made me feel welcome upon arriving. I want to point out that the security personnel are great; they welcomed me asked how I was doing verses most security this time of year. Tracie (I may b... See more
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Found the exact watch I wanted in stock with important details. Then spoke with a helpful online chat rep who answered all of my questions. Ordered the watch and it showed up quickly so well and e... See more
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Company details
About mayors.com
Written by the company
LUXURY JEWELRY
LUXURY WATCHES
ENGAGEMENT RINGS
WEDDING RINGS
In 1910, Mayors opened its first doors to connoisseurs of fine jewelry and elegant timepieces.
Offering an unparalleled selection with first-class service, the humble jeweler quickly became renowned as the destination for quality and craftsmanship. But more than a standard, it became a tradition of excellence.
Today, Mayors has 14 stores across Florida and Georgia showcasing iconic brands from around the world. Preserving the intimacy of a family-owned boutique, your house of brands is committed to provide uncompromising luxury.
Contact info
4.6
Excellent
2K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
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Reply from mayors.com
Dear Claudia Andersen,
Thank you for sharing your experience with us! We’re pleased to hear you had a very nice visit and truly appreciate your intention to return.
We look forward to welcoming you back again soon.
Kind regards,
Mayors
Reply from mayors.com
Dear Suzanne Stein,
Thank you for sharing your feedback with us! We’re delighted to hear that you had such a positive experience and truly appreciate you taking the time to share your comments.
We look forward to assisting you again in the future.
Kind regards,
Mayors
Reply from mayors.com
Dear Kieumy Nguyen,
Thank you for your feedback! We’re glad to hear you enjoyed the convenience of our overnight shipping.
We appreciate your support and look forward to assisting you again in the future.
Kind regards,
Mayors
Reply from mayors.com
Dear Richard Etner,
Thank you so much for your kind words! We’re thrilled to hear that our colleagues provided such a great experience.
We look forward to assisting you again soon!
Kind regards,
Mayors
The process was easy
The process was easy. The Gucci ring was not what was expected. The pictures gave the illusion the ring was clean, high shine, and larger than expected. However, the Gucci logo was skewed, tarnished and overall was less than desirable for a Gucci!
31 December 2025
Reply from mayors.com
Dear Lisa Floyd,
Thank you for sharing your feedback with us. We see that you’ve chosen to return your order, and if you’d like to explore other options, please feel free to contact us and one of our sales professionals will be happy to assist you further.
We appreciate your review and look forward to assisting you again soon.
Kind regards,
Mayors
These people are crooks
These people are crooks, they sell something and don't stand behind it when it's defective. I bought a Time expedition and it stopped working after 18 hours. I sent it back and now they say it works and that the band has excessive wear after 18 hours of wear, what a joke. The told me today I was getting a refund and then two hours later they pull the BS of saying the band has excessive wear and that the dead watch works. DO NOT DO BUSINESS WITH THESE PEPLE THEY SHOULD NOT BE ALLOWED TO BE IN BUSINESS! DO NOT BUY FROM THEM!!!
11 January 2026
Reply from mayors.com
Dear Joseph Plasse,
Thank you for sharing your concerns with us. As outlined in our company policy, returned items must be in unworn condition and free of scratches or markings. We remain committed to providing our clients with an exceptional experience, and we took the initiative to verify that your timepiece was in proper working order prior to its return.
In good faith, and in accordance with our policies, we are unable to accept the timepiece for a refund. We appreciate your understanding.
Kind regards,
Mayors
Friendly and efficient
21 January 2026
Reply from mayors.com
Dear Fred,
We're thrilled to hear you enjoyed our friendly & efficient service. We're always here to help!
Kindly,
Mayors
Incredibly friendly and professional experience
Incredibly friendly and professional experience. I was pleased by the level of professionalism and knowledge across the watch selection. The watch I wanted needed to be ordered, and communication was easy and clear. I got my watch two days later and love it! Will definitely continue to come back.
18 January 2026
Reply from mayors.com
Dear Matthew Orton,
Thank you so much for sharing your experience with us! We're delighted to hear that you found our team both friendly and knowledgeable throughout your visit.
We appreciate your trust and look forward to welcoming you back again soon!
Kind regards,
Mayors
Happy with purchase
Anthony i think was his name, was very helpful in making sure that the wristband I was looking at was the correct fit for my watch. Super fast shipping and fantastic box presentation
20 January 2026
Reply from mayors.com
Dear Austin Heinle,
Thank you so much for your wonderful review! We’re delighted to hear that Anthony was able to assist you and ensure the wristband was the perfect fit for your watch. It’s great to know you enjoyed our fast shipping and presentation as well.
We truly appreciate your support and hope to serve you again in the future!
Kind regards,
Mayors
Great Service! Ask for Laura!
I walked in not knowing what I wanted, and walked out with a beautiful timepiece. Laura Stevens took great care of me from the moment I walked in. No pressure, just great service.
19 January 2026
Reply from mayors.com
Dear Daniel Derry,
Thank you for sharing your experience with us. We’re thrilled to hear that Laura provided such attentive, pressure‑free service and helped you find a beautiful timepiece. Creating a welcoming and enjoyable experience is something we truly value, and your feedback means a great deal. We look forward to seeing you again!
Kindly,
Mayors
Professional and courteous service
Professional and courteous service. Will be purchasing another watch from in the future.
17 January 2026
Reply from mayors.com
Dear Norman Telleria,
Thank you for taking the time to share your experience with us. We’re delighted to hear that you received professional and courteous service during your visit.
We truly appreciate your confidence in us and look forward to assisting you again when you’re ready for your next timepiece!
Kind regards.
Mayors
Exceptional, remote buying experience
I love how they allow you to buy watches they don’t have in stock. They will just order them and get them to you and it was very quick.
12 January 2026
Reply from mayors.com
Dear Dallan Labrum,
Thank you for sharing your feedback with us! We’re delighted to hear that you enjoyed the convenience of our special‑order process and that your timepiece arrived quickly.
We appreciate your review and look forward to assisting you again soon!
Kind regards,
Mayors
I was treated with great service and…
I was treated with great service and kindness. By the manager Jeremy Vega and staff great experience.
11 January 2026
Reply from mayors.com
Dear Victor Ramos Jr,
Thank you for taking the time to share your experience with us! We’re delighted to hear that you were treated with such great service and kindness. It’s wonderful to know that our team helped make your visit a memorable one.
We truly appreciate your feedback and look forward to assisting you again soon!
Kind regards,
Mayors
Thank You Customer Service!
The Cartier Panthere watch is gorgeous on my wife’s wrist, but the Mayor’s customer service team including Devon and Shilo, are directly responsible for getting it to her in time for her 50th birthday party! I can’t thank you enough for your outstanding devotion to taking care of your customers!!
16 January 2026
Reply from mayors.com
Dear Peter Casady,
Thank you for sharing such a heartfelt review. We’re delighted to hear that the timepiece looks beautiful on your wife’s wrist, and we’re especially pleased it reached her in time for her 50th birthday celebration. Our team is deeply committed to delivering attentive, thoughtful service, and it’s wonderful to know their dedication played a part in making such a meaningful moment even more special.
We hope your wife enjoys her timepiece for many years to come, and we look forward to assisting you again in the future!
Kind regards,
Mayors
Phil and Chris made buying a Cartier…
Phil and Chris made buying a Cartier watch for my wife an outstanding experience. They were professional, knowledgeable, and took great care of every detail from start to finish. The process was seamless and never felt rushed. Truly top-tier service that matched the quality of the brand.
3 January 2026
Reply from mayors.com
Dear Sean Coe,
Thank you for taking the time to share your experience with us! We’re thrilled to hear that Phil and Chris provided such exceptional service while assisting you with selecting a Cartier timepiece for your wife. Their professionalism, product knowledge, and attention to detail are exactly what we strive to deliver.
We truly appreciate your feedback and look forward to welcoming you again soon!
Kind regards,
Mayors
Excellent service
I selected ship to store but it came to my house anyway. I went the location at International mall to get the bracelet adjusted. Excellent service.
11 January 2026
Reply from mayors.com
Dear Dennis Anderson,
Thank you for sharing your experience with us! We’re glad to hear that our International Mall team provided excellent service and assisted with your bracelet adjustment.
We look forward to assisting you again soon!
Kind regards,
Mayors
Purchase and delivery were smooth!
Purchase and delivery were smooth! I purchased online, and had a delivery in a couple of days.
14 January 2026
Reply from mayors.com
Dear Brian,
It’s great to hear that your online purchase and delivery went so smoothly. We’re glad everything arrived quickly and just as expected, and we appreciate you choosing us for your purchase!
Kindly,
Mayors
Easy process
Easy process. Fast shipping. I spoke with a seller via chat and they helped me complete the transaction quickly.
11 January 2026
Reply from mayors.com
Greetings,
Thank you for sharing your experience! We’re glad to hear the process was easy, the shipping was fast, and that our team was able to assist you quickly through chat.
We appreciate your support and look forward to helping you again!
Kind Regards,
Mayors
Reply from mayors.com
Dear Antonio,
Thank you for your feedback. We’re glad to hear you enjoyed the fast, efficient, and accurate service. We appreciate your support and look forward to serving you again.
Kind Regards,
Mayors
I recently purchased a Cartier…
I recently purchased a Cartier Santos-Dumont from Mayors and had a great experience from start to finish. The watch was delivered within 24 hours, arrived in pristine condition, and was packaged securely and thoughtfully.
Buying a watch online can sometimes feel uncertain, but Mayors made the entire process seamless and stress-free. Communication was clear, checkout was easy, and the delivery was exactly as promised. I wouldn’t hesitate to purchase from them again.
Highly recommend Mayors for anyone considering a luxury watch purchase.
12 January 2026
Reply from mayors.com
Greetings,
Thank you for taking the time to share such a thoughtful review. It’s wonderful to hear that your Cartier arrived quickly, securely, and in perfect condition. We understand purchasing a luxury watch online can feel like a leap of faith, so it means a lot that our communication, checkout process, and delivery helped make everything smooth and stress free for you.
Your recommendation is truly appreciated!
Kind Regards,
Mayors
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