I originally purchased the black HydroConquest 42mm but ended up exchanging it for the blue, and I'm glad I did. The blue dial looks incredible in person; way better than it does online. The whole exc... See more
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Wonderful experience
It couldn't have gone better. And I love my watch

Reply from mayors.com
Found the exact watch I wanted in stock with important details. Then spoke with a helpful online chat rep who answered all of my questions. Ordered the watch and it showed up quickly so well and elegantly packaged that it captured the magic of actually buying it at one of Mayors highly regarded stores.
10 out of 10 experience. Will definitely look to them first next time I decide to purchase a luxury item or timepiece.

Reply from mayors.com
The purchase was seamless. Fast and easy. The product is exactly what was looking for.

Reply from mayors.com

Reply from mayors.com
Great experience and Karen was easy to work with.

Reply from mayors.com
I’m very happy with the product I purchased. However, I was disappointed by the overall delivery process. I was told the product would arrive at a certain date (in time for the holidays) and unfortunately I did receive it until a week later. While this was fine in the end, the customer service agents did not appropriately set my expectations leading to unnecessary confusion and extra work on my end to sort out the status of my order

Reply from mayors.com
I bought a lovely Cartier Tank Must watch from Mayor's. The was my first luxury watch and first Mayor's buy. The watch came very quickly, nicely packaged. I would definitely purchase from them again.

Reply from mayors.com
Great communication. Joanna was with me every step of the way during my transaction. Looking forward to my next purchase.

Reply from mayors.com
My favorite store is a place where you feel special and cared for from the moment you walk in. The A-Team of staff members is amazing, and I always find something new that I just can’t resist buying. The managers, Abby, Rachel, Brent, and Matt, are at the top of their game and ensure that the store is always in pristine condition with new stock.
As a lover of timepieces and jewelry, I can truly appreciate the attention to detail that goes into everything. The sales staff, the managers, greeting team are all lovely, even the security staff is always friendly and welcoming not making you feel uncomfortable. Visiting this store is always a pleasant experience, and the staff never makes me feel like a burden, NO MATTER HOW MANY TIMES I GO BY..LOL
Special thanks to Mr. Rogers, an amazing salesperson who sold me many of my favorite pieces. I’m very grateful for all the assistance and patience the entire team has had with me and my family. I will definitely continue to refer this store to all my contacts.
Thank you from the bottom of my heart. God bless your entire team.

Reply from mayors.com
Fast and quick delivery. Very professional boxing and great Tag watch. Thank you!

Reply from mayors.com
Excellent experience.. easy to find the information and navégate in their website.

Reply from mayors.com
Received my order promptly. Superior quality product. Professionally packaged.

Reply from mayors.com

Reply from mayors.com
From purchase to delivery in less than 24 hours, the presentation of the packaged watch and elegant touches done with obvious care, I will definitely shop with Mayors again!

Reply from mayors.com
This is my three purchase from mayors and as always the service was phenomenal. The watch is beautiful! It arrived within 2 days and was beautifully presented. I cannot imagine shopping for watches anywhere else.

Reply from mayors.com
Personal attention is the best experience you can have in the store.

Reply from mayors.com
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