Mail Boxes Leeds were outstanding in every way. Mumtaz always replied promptly and helpfully to enquiries, and the packing department did a remarkably good job. The entire experience was excellent... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I live in Sweden and wanted to ship 2 family portraits (oil paintings) from London to my Swedish address. I was recomended MBE in Shepherds Market, Mayfair. I must thank Elvira and her team for the... See more
Company replied
Exceptional service- collected my parcel, ahead of schedule , and got it to me almost a full week ahead of time. Very easy, and "human" to deal with, and albeit they didnt guarantee an early delivery,... See more
Company replied
Very good responsive booking service with a personal touch. Fair price quoted and auction item (picture) received in great condition and very well packaged. Pick up from the auction house, packagi... See more
Company replied
Company details
- Business-to-Business service
- Courier service
- Digital printing service
- Postbox Rental Service
- Online auction services
- Shipping and postal service
Written by the company
At Mail Boxes Etc. UK & Ireland, we specialise in a range of services designed to meet all your shipping, printing, and postal needs. Whether you're looking for worldwide parcel delivery, high-quality printing, or secure mailbox rental, our team of friendly local experts is here to assist you every step of the way. Our courier services ensure your urgent documents, precious items, or business packages are delivered safely and efficiently, with professional packing, reliable tracking, and help with all necessary paperwork. In addition to our shipping expertise, we offer a wide array of printing services, from impactful business cards and brochures to large-format prints, bringing your projects to vibrant life. For those seeking a secure postal solution, our mailbox rental service provides peace of mind, ensuring your mail is safe and accessible. At Mail Boxes Etc. UK & Ireland, you're more than just a customer – you're part of our community. Let us simplify and enhance these essential services for you and your business. Trust the experts at MBE for all your parcel delivery, printing, and postal needs.
Contact info
Unit 1, Petre Court, Petre Road, BB5 5HY, Clayton-le-Moors, Accrington, United Kingdom
- 02035350250
- marketing@mbe.uk
- www.mbe.co.uk
4.5
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mail boxes auction collection Bournemouth
I had mail boxes Bournemouth branch collect, pack and deliver an auction item to me in the Northeast. The service was great and the delivery was prompt. Karol was highly professional and dealt with everything so efficiently.
3 June 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Hi Ozan,
Thank you so much for the great review!
We are delighted to hear that you were pleased with our auction collection, packing, and delivery service from Bournemouth all the way to the Northeast. Karol will be absolutely thrilled to receive your special mention; he always prides himself on being highly professional and ensuring everything is handled efficiently for our customers.
Thank you for choosing MBE Bournemouth - Moordown, and we look forward to helping you with your next auction win!
Best regards,
The Team at Mail Boxes Etc. Bournemouth - Moordown
Fantastic service
Fantastic service, items carefully packaged and arrive safely with no damage. The staff were so helpful and kept me updated at all times. Would use again happily and recommend
2 June 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Hi Emma,
Thank you so much for the fantastic review!
We are absolutely delighted to hear that you had such a great experience with us. It is wonderful to know that your items were carefully packaged and arrived safely without any damage, and that our team kept you well-informed throughout the process.
As this review was posted on our main page without a specific location tag, we would love to know which of our stores you visited so we can pass your lovely feedback directly on to the team who looked after you!
Thank you again for your recommendation, and we look forward to helping you happily again in the future!
Best regards,
The Team at Mail Boxes Etc.
Reply from Mail Boxes Etc. UK & Ireland
Hi Minh,
Thank you so much for the lovely review!
We are delighted that we could help you out and get your label printed for you. Our team at Cambridge always aims to be as helpful as possible, and it is wonderful to know that this small gesture made a positive difference to your day.
Thank you for choosing MBE Cambridge, and please do not hesitate to pop back in next time you need any printing, packaging, or shipping help!
Best regards,
The Team at Mail Boxes Etc. Cambridge
Mail Boxes Etc
Mail Boxes Etc. in South Kensington is superb. I uused them last year to transport our suitcases from our hotel in Vienna to our hotel in Prague and was very impressed with their outstanding service. We just used them again last month, to bring our suitcases back from our hotel in The Hague and delivered to our hotel in South Kensington. Suberb service again. They are outstanding.
26 May 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Hi Randolph,
Thank you so much for the superb review!
We are absolutely thrilled to hear that you have had such outstanding experiences with us over the last couple of years. Whether it is managing logistics between Vienna and Prague or bringing your suitcases back from The Hague to South Kensington, our goal is always to make international travel as seamless and stress-free as possible.
It is wonderful to know that our team has consistently delivered the high level of service you expect. Thank you for your continued loyalty, and we look forward to helping you with your luggage arrangements on your next adventure!
Best regards,
The Team at Mail Boxes Etc. London - South Kensington
The best packing and shipping company I…
The best packing and shipping company I have ever seen. Perfect communication, responsible management, speedy service and accurate packaging. Highly recommended for shipping from London-based auctions.
29 May 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Hi Ivan,
Thank you so much for the incredible review!
We are absolutely delighted to be named the best packing and shipping company you have ever seen. Our team works hard to maintain seamless communication, responsible management, and fast, accurate packaging, so it is fantastic to hear that we hit the mark for you. We take great pride in being a trusted partner for London-based auction shipping.
Thank you for your high recommendation, and we look forward to safely handling your future auction wins!
Best regards,
The Team at Mail Boxes Etc. London - Kilburn St. Johns Wood
Very helpful
Very helpful, informed me of an issue with my postage and sorted it straight away
29 May 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Hi Georgie,
Thank you for the lovely review!
We are so pleased to hear that our team was able to help you out. We always try to catch any postage issues early and resolve them straight away to ensure a smooth delivery, so it is great to know we got this sorted for you quickly.
As this review didn't include a specific location, we would love to know which of our branches you visited so we can pass your kind words on to the right team!
Thank you for choosing Mail Boxes Etc., and we hope to see you again soon.
Best regards,
The Team at Mail Boxes Etc.
Reply from Mail Boxes Etc. UK & Ireland
Hi Martin,
Thank you for the good review!
We are very pleased to hear that our team was helpful and that all of your fragile items were packaged well. Ensuring that delicate possessions are securely protected and arrive safely is exactly what we specialise in.
Thank you for choosing MBE Leeds, and we look forward to helping you with any future packing or shipping needs!
Best regards,
The Team at Mail Boxes Etc. Leeds
Terrible service at the Wimbledon…
Terrible service at the Wimbledon branch and a completely unprofessional experience. I arrived at 9:30am for an urgent document shipment, only to find the store didn’t open until 10am despite the advertised hours. When I finally got inside, the assistant had no idea how to handle the service and kept saying I would have to wait until the manager arrived later in the evening.
There is absolutely no way I would leave important legal or business documents with people who appear so untrained and incompetent. If you are offering professional mailing and document services, your staff should at least know the basics of what they are doing.
A complete waste of time and extremely frustrating when dealing with urgent matters. I would not recommend the Wimbledon branch to anyone needing reliable or professional service.
28 May 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Hi HT,
Thank you for your feedback, and please accept our sincere apologies for the incredibly frustrating experience you had at our Wimbledon branch. We completely understand how critical timing and professionalism are when you are dealing with urgent document shipments, and we fell short of our standards on this occasion.
We have looked into the situation and want to offer some clarity, though we know it does not excuse the inconvenience caused. The morning of your visit, we experienced an unexpected delay opening the store, and the assistant on-site was a brand-new team member who was not yet fully comfortable managing the complex documentation required for international or urgent courier services.
We take your comments very seriously. We have addressed the opening delay with our team, and we can assure you that this staff member has now completed their comprehensive training and is fully equipped to handle all mailing and document services independently.
We would welcome the opportunity to regain your trust. If you have any future shipping or business service needs, please contact our store manager directly so we can personally ensure your experience is seamless, efficient, and professional from start to finish.
Best regards,
The Team at Mail Boxes Etc. London - Wimbledon
MAIL BOXES ETC CAMBRIDGE are great
MAIL BOXES ETC CAMBRIDGE are great, friendly, efficient and all you'd hope for
27 May 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Dear Charles,
Thank you so much for taking the time to leave us such a wonderful review!
We are thrilled to hear that you found our team in Cambridge to be friendly, efficient, and everything you hoped for. Delivering great service is always our top priority, and feedback like yours truly makes our day.
We look forward to helping you with your future mailing, packing, and business needs!
Warm regards,
The Team at Mail Boxes Etc. Cambridge
Super good customer service
Super good customer service! Thanks you so much . not every time you can find in the UK good service like this. You doing good job . Thanks ❤️
25 May 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Dear Anzhela,
Thank you so much for your wonderful review and the kind words! ❤️
We are absolutely thrilled to hear that you experienced such "super good" customer service with us. We know how much great service matters, and our Sheffield team works hard every day to make sure our customers feel valued and supported. Your feedback is a massive boost for all of us!
Thank you for choosing Mail Boxes Etc., and we look forward to welcoming you back whenever you need us next.
Warm regards,
The Team at Mail Boxes Etc. Sheffield
Amazing staff
The staff of MBE Cambridge is simply amazing! I walked in at closing time and asked a quote for dispatching a document. They could have sent me away instead they were kind, super honest, and gave me a copy of my document for free. You rarely meet this level of professionalism! I appreciated their help so much! 5 well-deserved stars, I will surely go back next time!
14 May 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Dear Costantino,
Thank you so much for this incredible 5-star review!
We know how stressful last-minute errands can be, so we are absolutely delighted that our Cambridge team was able to help you out—even right at closing time. Going the extra mile to provide honest, kind, and professional service is exactly what we strive for, and hearing that it made such a positive impact on you truly makes our day.
Thank you for your high praise and your loyalty. We look forward to welcoming you back next time!
Warmest regards,
The Team at Mail Boxes Etc. Cambridge
Dropped off my FedEx package for a…
Dropped off my FedEx package for a return here on Saturday- very convenient and Anandu was super helpful! Great experience
23 May 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Dear Geoffrey,
Thank you so much for the 5-star review!
We are glad we could make your Saturday FedEx drop-off quick and convenient. I will be sure to pass your kind words along to Anandu—he will be absolutely thrilled to hear that his helpful service made such a great impression on you.
We appreciate you choosing Mail Boxes Etc. Hatton Garden, and we look forward to helping you again in the future!
Warm regards,
The Team at Mail Boxes Etc. London - Hatton Garden
Fantastic Service from MBE Portsmouth
Fantastic Service from MBE Portsmouth, well packed, great communications and highly recommended.
Thank you Ansa!
19 May 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Dear Vahid,
Thank you so much for the fantastic 5-star review!
We are delighted to hear that you were pleased with our communication and that your items arrived safely and well-packed. I will be sure to pass your special thanks along to Ansa—she will be absolutely thrilled to know her hard work and care made such a great impression.
Thank you for highly recommending Mail Boxes Etc. Portsmouth, and we look forward to assisting you again in the future!
Warm regards,
The Team at Mail Boxes Etc. Portsmouth
Friendly and professional
Just needed some posters printed and laminated - fantastic service as usual. Communications were instant and payment (via web link) very simple. No job is too small for Judy and the team. Highly recommended
21 May 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Dear Mike,
Thank you so much for the fantastic review!
We are delighted to hear that you had another great experience with us for your poster printing and laminating. We always aim to make the process as seamless as possible, so it's wonderful to know you found our communication instant and the payment link easy to use.
I will be sure to share your kind words with Judy and the rest of the team—they will be thrilled to hear that their efforts are so highly recommended. As you rightly said, no job is too small for us, and we are always here to help!
Thank you for your continued support, and we look forward to seeing you again soon.
Warm regards,
The Team at Mail Boxes Etc. Chichester
Reply from Mail Boxes Etc. UK & Ireland
Dear Customer,
Thank you so much for your 5-star review!
We are very happy to hear that you received good service from our Cambridge team. We appreciate you taking the time to share your feedback, and we look forward to helping you again in the future!
Warm regards,
The Team at Mail Boxes Etc. Cambridge
staff is very polite and helpful
18 May 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Hi Momoiu,
Thank you so much for the lovely review! We are delighted to hear that you found our staff to be polite and helpful. Providing great customer service is always our top priority.
We truly appreciate your feedback and look forward to welcoming you back to our Cambridge branch soon!
Best regards,
The MBE Cambridge Team
Really poor experience with the MBE…
Really poor experience with the MBE ALTRINCHAM branch. They leave me completely in the dark, no reply, no delivery, nothing! They have my auction goods worth more than 1k that I obviously paid for, I paid as soon as they sent me their quote for option 2 which is supposed to be faster ..but no reply further to my payment nor any delivery and especially no invoice! Really poor quality service which is a shame as I am starting an auction business where I need a reliable transporter.. which will certainly not be MBE.
18 May 2026
Unprompted review
Scam becareful MBE worcester Anil…
Scam becareful MBE worcester Anil Shani
Shop closed
He keep stuff
Police claim
3 April 2026
Unprompted review
I was so impressed by the service…
I was so impressed by the service today, I went in for some printing and it was all ready so quick (within 2 hours) and the staff were so kind, friendly and knowledgeable. Would definitely recommend and will definitely use again. Thank you!
11 May 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Hi Chloe,
Thank you so much for the wonderful review! We are absolutely delighted to hear how impressed you were with our printing service and that we could get it ready for you so quickly.
Our team prides themselves on being both helpful and knowledgeable, so your kind words really mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you back for your next project!
Best regards,
The MBE Chichester Team
Impeccable service!
Impeccable service - highly professional packaging for a fragile item I was shipping. The team went out of their way to handle my parcel at very short notice and for a very reasonable fee. Highly recommend them!
Many thanks!!
7 May 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Hi Neil,
Thank you so much for the fantastic review! We are delighted to hear that you were pleased with our professional packaging, especially for a fragile item. Our team always strives to be flexible and efficient, so we're glad we could get your parcel sorted out for you at short notice.
We truly appreciate your high recommendation and look forward to helping you again in the future!
Best regards,
The MBE Cambridge Team
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