Mail Boxes Leeds were outstanding in every way. Mumtaz always replied promptly and helpfully to enquiries, and the packing department did a remarkably good job. The entire experience was excellent... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I live in Sweden and wanted to ship 2 family portraits (oil paintings) from London to my Swedish address. I was recomended MBE in Shepherds Market, Mayfair. I must thank Elvira and her team for the... See more
Company replied
Exceptional service- collected my parcel, ahead of schedule , and got it to me almost a full week ahead of time. Very easy, and "human" to deal with, and albeit they didnt guarantee an early delivery,... See more
Company replied
Very good responsive booking service with a personal touch. Fair price quoted and auction item (picture) received in great condition and very well packaged. Pick up from the auction house, packagi... See more
Company replied
Company details
- Business-to-Business service
- Courier service
- Digital printing service
- Postbox Rental Service
- Online auction services
- Shipping and postal service
Written by the company
At Mail Boxes Etc. UK & Ireland, we specialise in a range of services designed to meet all your shipping, printing, and postal needs. Whether you're looking for worldwide parcel delivery, high-quality printing, or secure mailbox rental, our team of friendly local experts is here to assist you every step of the way. Our courier services ensure your urgent documents, precious items, or business packages are delivered safely and efficiently, with professional packing, reliable tracking, and help with all necessary paperwork. In addition to our shipping expertise, we offer a wide array of printing services, from impactful business cards and brochures to large-format prints, bringing your projects to vibrant life. For those seeking a secure postal solution, our mailbox rental service provides peace of mind, ensuring your mail is safe and accessible. At Mail Boxes Etc. UK & Ireland, you're more than just a customer – you're part of our community. Let us simplify and enhance these essential services for you and your business. Trust the experts at MBE for all your parcel delivery, printing, and postal needs.
Contact info
Unit 1, Petre Court, Petre Road, BB5 5HY, Clayton-le-Moors, Accrington, United Kingdom
- 02035350250
- marketing@mbe.uk
- www.mbe.co.uk
4.5
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a great experience
Had a great experience! Super friendly staff and efficient. Will return
26 November 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for the fantastic review! We are thrilled to hear you had a great experience and found our staff super friendly and efficient. We look forward to your return!
Absolutely amazing service!!
24 November 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you for the wonderful five-star review! We are absolutely thrilled to hear you received Absolutely amazing service!! Your fantastic feedback is much appreciated.
Don’t send parcels to Italy
The shipping process at Mailbox in Farringdon Road was excellent and the service & support provided by Ling over the next 5 weeks was above & beyond the norm. What was wrong my 5 day delivery turned into 5 wks.Italian UPS got in touch with my sister eventually & told her he couldn’t deliver it to her home. Arrangements were made by driver to drop parcel in a Grocers in Camaoire. When she went there on arranged date - no parcel. In contacting driver again he said there was money due but didn’t know how much & would ring her the next day. Before that Ling very kindly looked into the matter providing us with amount due & a link to pay it online. Why I have to pay duty on what is a gift to my sister for Xmas I can not understand. Anyway my sister paid online & let driver know & another date arranged. When she visited Grocer no parcel again. On checking with the driver “his van had broken down”. At this point she insisted that he brought parcel to her door which he should have done in the first place & she could have handed over payment there & then. It is completely ridiculous the amount of time my sister & I & Ling at Mailbox have had to put into the delivery of one small parcel. It has put me off from sending any further parcels by UPS/FEDEX or DHL. WHAT IS WRONG WITH THE ITALIAN DELIVERY SYSTEM?
19 November 2025
Unprompted review
A slightly complicated order executed very well
Being a slightly complicated order - pick-up of some antique works won over auction from a location in the Isle of Wight and delivery first to Portsmouth, and then onwards to me in Mumbai, India, I was initially skeptical of how this could be accomplished.
With an intermediary courier, this took some time, as we had to wait until the person was able to go pick it all up, but communication was consistent, and after all was said and done, the package reached me in very good order.
I would highly recommend utilizing the experience of MBE Portsmouth, and the diligent correspondence / updates from their team member Ansa.
Sure to use again!
1 September 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for this wonderful and detailed review!
We understand the complexity of that kind of international process, and we are incredibly proud of our team's experience. We will be sure to pass on your high praise to Ansa for her diligent correspondence and updates which ensured consistent communication and peace of mind.
It is fantastic to know the package reached you in very good order. We truly appreciate your high recommendation and look forward to assisting you again!
Great customer service
After being let down by a large online company it was great to pop in to the Borehamwood branch and manage to source just what I needed quickly with no delays, clear instructions for what I needed and great communication. Helpful staff, with nothing to much trouble. Will definitely use again.
21 November 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for this wonderful review! We are thrilled to hear that after being let down elsewhere, we could provide you with such great customer service at the Borehamwood branch.
It's fantastic that you were able to source exactly what you needed quickly, with no delays, clear instructions, and great communication. Knowing that our helpful staff felt nothing was too much trouble means a lot. We look forward to seeing you again!
Very quick and effective
Very quick and effective, selina and ling were very respectful
20 November 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for the fantastic review! We're delighted to hear that you found our service to be very quick and effective. We'll be sure to pass on your kind words to Selina and Ling—we appreciate you recognizing their respectful service!
The staff in the Bath office were very…
The staff in the Bath office were very helpful and friendly.Abi had my work printed and ready to collect very quickly.The quality of print is excellent too.
I would definitely recommend.
14 November 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for this wonderful five-star review! We are thrilled to hear that the staff in the Bath office were very helpful and friendly.
It's fantastic that Abi had your work printed and ready to collect very quickly, and that the quality of the print is excellent! We truly appreciate your high recommendation!
Excellent Service
I purchased two small prints in a recent Sheffield auction. I paid for them during the evening of 12 November. The following day I ordered, received and accepted a quotation from Mailboxes Etc.. The company uplifted my prints, packed them securely and despatched them on 14 November via Fedex. I received them early on Monday 17 November . Delighted !
17 November 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for this wonderful review! We are absolutely delighted to hear about your experience.
It's fantastic to know that the process, from receiving your quote on November 13th to the prints being uplifted, securely packed, and delivered to you via FedEx on November 17th, was so quick and seamless. We're thrilled that you are Delighted!
Excellent service
This shop is nice and tidy and the service was excellent.
18 November 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you for the wonderful five-star review! We are delighted to hear that you found the shop to be nice and tidy and that the service was excellent. Your feedback is much appreciated!
Really quick experience today
Really quick experience today, George an seda were super friendly and helped us find the right solution with ease.
17 November 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for the fantastic review! We are thrilled to hear you had a really quick experience today, and that George and Seda were super friendly and helped you find the right solution with ease. Your feedback is greatly appreciated!
Reply from Mail Boxes Etc. UK & Ireland
Thank you for the wonderful five-star review! We are thrilled to hear you experienced a really great, quick & efficient printing service! Your positive feedback is much appreciated.
Great service, highly recommend for conference printing needs!
Once again, the team at this location was a pleasure to work with. The communication, promptness, and delivery to local hotels were all aspects of the excellent customer service I received. I highly recommend James, Blanche, and this location for your printing needs in Glasgow!
8 November 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for this fantastic review! We are thrilled to hear that the team at this location was once again a pleasure to work with.
We are delighted that our communication, promptness, and delivery to local hotels all contributed to the excellent customer service you received for your conference printing needs!
We'll be sure to pass along your high praise to James, Blanche, and the rest of the team. We truly appreciate your high recommendation!
First time user
First time user, found the whole process easy, great communication, prompt replies to emails, collected and posted on time, well packaged, arrive in good condition, I would recommend this company and the service they provide.
7 November 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for this wonderful feedback! We are absolutely thrilled to hear that as a first time user, you found the whole process easy.
It's fantastic that you experienced great communication, prompt replies to emails, and that your item was collected and posted on time, well packaged, and arrived in good condition. We truly appreciate your high recommendation!
I am amazed by how spectacular the…
I am amazed by how spectacular the service I received was. The scanning and print job I had was quite big, but the guys managed to pull through and print everything on time and helped me organise the files to an excellence. George in parficular took the time to keep me informed through out the process and made it easy and stressfree
11 November 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for this incredible review! We are absolutely thrilled to hear that the service you received was so spectacular.
It's fantastic that our team managed to pull through your big scanning and print job on time and helped organise your files to excellence. We are especially proud of George for taking the time to keep you informed throughout the process and making the entire experience easy and stress-free.
We truly appreciate your high praise!
Our company works with many carriers—we…
Our company works with many carriers—we purchase antiques at auctions and are heavily reliant on the quality of work from the people who pack very fragile antiques. We have been in this business for many years, but this is the first time we have encountered the level of professionalism demonstrated by Mail Boxes Etc Newcastle.
We specifically contacted them to find out the name of the person who performed this great work. His name is Chris. Any company would be truly proud to have such an employee.
I want to explain why we were so impressed. First, the porcelain was wrapped in tissue paper. Then, it was encased in bubble wrap. After that, it was wrapped in corrugated cardboard. And this cocoon was then wrapped in bubble wrap again! But that's not all. All the packed items were very tightly placed into an inner box. This inner box was then placed into a larger box and padded with packing peanuts!
Everything was done so well, it was as if Chris was helping to move his beloved grandmother's possessions! If you add to this the fact that the price for this work was absolutely reasonable and acceptable, you will understand that we will be returning to them again and again.
The packers at Mail Boxes Etc Newcastle are the best!
10 November 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for this truly outstanding review! As a company that deals with valuable antiques, your praise regarding the quality of our packing is the highest compliment we could ever receive.
We are incredibly proud to hear that you have never encountered this level of professionalism before, and we will certainly celebrate Chris for his fantastic work! His meticulous, multi-layered process—from the tissue paper to the double bubble wrap and double-boxing—perfectly demonstrates the care we strive for. Knowing you were impressed enough to specifically find his name is a huge honour.
We are delighted that this expert work was provided at an absolutely reasonable and acceptable price.
Highly recommended
George was extremely helpful, explained what he thought best to ship a fragile and valuable parcel which I agreed with. Would come back again!
8 November 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for this wonderful review! We are delighted to hear you highly recommend our service.
We are thrilled that George was extremely helpful and used his expertise to explain the best way to ship your fragile and valuable parcel. We appreciate your trust and look forward to welcoming you back again!
I’ve had a fantastic manager George who…
I’ve had a fantastic manager George who works at Aldgate MB he has helped me tremendously with sending back my package to the Netherlands as never sent back an item via Fed Ex. I will definitely use this company again and very satisfied with my customer experience indeed!
8 November 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for this wonderful five-star review! We are absolutely thrilled to hear that our manager George at MBE Aldgate helped you so tremendously.
We understand that sending a package internationally via FedEx for the first time can be tricky, and we are delighted that George provided the necessary support and made the process smooth for you.
We appreciate you being so satisfied with your customer experience and look forward to assisting you again soon!
Printing of Brochures for a Milestone event
I walked into Mailboxes, ETC in NW6 today feeling absolutely defeated after visiting countless print shops in the area - everyone unable to fulfill my request.
My parents' 60th Diamond Anniversary is tomorrow, and I desperately needed 60 booklets created from my Word document.
Ali didn't just say yes - he created a beautiful booklet! His technical skill in converting the document, his patient and reassuring customer service, and the lightning-fast turnaround transformed my day completely. I left the shop practically floating with relief and joy.
When you need a Print shop that combines expertise with genuine care, Mailbox is your answer. They didn't just save my event - they saved my peace of mind. Thank you, Ali!
7 November 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for this incredible and heartfelt review! We are absolutely thrilled to hear that you chose MBE NW6 for such a meaningful, last-minute request, and that we could turn a feeling of defeat into one of relief and joy.
We will be sure to pass on your high praise to Ali! It is wonderful to know that his technical skill, patient and reassuring customer service, and lightning-fast turnaround resulted in a beautiful booklet for your parents' 60th Diamond Anniversary.
Saving your peace of mind and combining expertise with genuine care is exactly what we strive for. We wish you and your parents a wonderful and joyous anniversary celebration!
Thank you to shorab and ling for…
Thank you to shorab and ling for helping me sort my parcel out. It was my first time sending to another country. Really helpful
5 November 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for the fantastic review! We are thrilled to hear that Sohrab and Ling were so helpful in sorting out your parcel.
We understand that sending to another country for the first time can be tricky, and we're delighted that our team made the process easy for you. We truly appreciate your feedback!
Dag at MAIL BOXES ETC IN Edinburgh…
Dag at MAIL BOXES ETC IN Edinburgh Scotland is so amazing and helpful i can not explain quickly how trust worthy and how he went way out of his way to solve my shipping issues. He found by product in customs in Ireland rerouted it back to the states to me once he got it back. He didn't have to do any of this. If you are shipping something know that if things go wrong he will help you and get you taken care of. Wish he had 100 locatons in the US to use
5 November 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for this incredible and detailed review! We are absolutely thrilled to hear about the amazing and helpful service provided by Dag at MBE Edinburgh.
We understand how stressful customs issues can be, and we are incredibly proud that Dag went way out of his way to solve your shipping issues, successfully finding your product in customs in Ireland and rerouting it back to the States.
Dag's dedication confirms our commitment to trust and exceptional support, even when things go wrong. Your high praise and trust mean the world to us! Thank you for choosing MBE Edinburgh.
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