MB Motor Group Reviews 

Good customer service

Excellent service highly recommended

I bought my Skoda Oktavia from MB Motor Group in March. The whole process was nice and smooth and Nadia was helpful throughout. All proofs of service that I requested were provided, such as timing belt and water pump replacement.
As a first time buyer, I made every effort at the test drive to fully check the car before purchase. However, probably because of my lack of experience (and full trust in the process) I didn't double check the correct functioning of the rear wipers. It now turns out that the rear motor is dead and needs replacing.
It is disappointing that nothing about the fault was ever mentioned and that MB Motor guaranteed that everything was fine with the car, therefore I felt I could have full trust in the agreement, when instead it was not the case.
I would have preferred to buy the car knowing it needed repair (and it would then be up to me to decide whether the deal was worth it), as opposed to the seller taking advantage of my lack of experience.
I fully believe no business should ever act non transparently regarding the products they are selling, hence the reason of my low rating.

Rang up the day before, had abit of banter on the phone. Went up next day, if you go dont park in the lane go up the road an park on the hill. Good talk about the bikes i was looking at, let me take my time no pushing the sale. Very transparent about what he knew about the bikes. 2010 gsxr750 rode the 130mile back home with no issues. Ectended warranty covers pretty much everything on the bike also. Great selection of bikes.

Purchased a car from mb mothers Bradford after driving the car home all the engine lights came on I took the car to a local garage where they told me the car wasn't safe to drive got in touch with mb motors had to take the car back they said to take it back they had it 9 weeks then said the car had been fixed we go pick the car up driving home all the same things happened again they hadn't fixed it but lied about fixing it we had to then take it back after 3 more weeks they said they fixed it but they hadn't so lied again but this time the windscreen had got smashed we went and pick it up for the last time all the seat was wet n had mould on them rat droppings all over the car under the bonnet had to then get it all cleaned do not buy a car from these people they take your hard earn money to give u crap and think that it ok to do that every person I spoke to lied time n time again about what was happing n what had happened the strsss and worry it caused was months of depression and paying anther garage to fix the problems costing us a lot more money to make it safe to drive my kids to school stay clear of these people and the car dealership

Bought a car from MB Motors what a mistake
Car wasn’t road worthy problem after problem lie after lie
They took car bck after just over a week of buying it and had it for 4/5 months , wen I picked it up all same problems were there and more , car looked like it had just been parked up and left had broken windscreen rat droppings inside and mould everywhere
They said they’d put MOT on car also as a good will gesture then charged me , later to find out the car wasn’t even road worthy
I’ve been going through all these 5 star reviews thinking how can anyone give them a 5 star but then you look at the names and these are employees
Total rip of merchants stay clear and hopefully one day karma will come to them

A special appreciation post for Nahdia who was helpful, understanding and patient when I had my doubts. She was calm and answered all of my questions without hesitation. She made me feel valued and put my mind at ease. Overall amazing experience. 100% recommend.

Absolutely amazing purchased my first car!! With warranty was so pleased with the customer service

thank you very much guys for lovely car. Very quick finance and car was ready for us. Very clean car took me 5 weeks to find this clean. Price exactly what i was looking for. Shame i cant give more then 5 stars but i will recommend this place without any doubt,

Terrible dealership avoid them at all costs.
My mum and dad bought a car from here barring in mind they have young children/grandchildren that would be travelling in this car, to get it home to be faulty and not safe ect they have done nothing about it Infact having it sat at the garage for that long it’s managed to have its back window smashed which they left all broken glass in the boot rat dropping in the bonnet and inside the car and also a strong smell of rat urine. After them having the car for a total of 12 weeks the car is still the same 🤬. Absolutely disgusting only interested in money!!!! Do not buy anything from here

Absolutely terrible experience. My mum and dad bought a car in October and it’s been nothing but problems since. They’ve taken it back more than once and the same issues still aren’t fixed. They’ve had the car nearly 3 months and it’s still not sorted. To make things worse, the back windscreen was smashed and the car was returned with rat droppings all over it. Disgusting service and completely unacceptable. Would not recommend at all.
AND NOW RINGING UP TELLING THEM TO REMOVE THEIR REVIEW🤣.
This will not be left and is getting taken a lot further.
Also don’t listen to the reviews on their website it’s just all the people that work there.

1★ Review

Very disappointing experience with MB Motor Group (Bradford Auto Care Limited).

My son purchased an Audi A4 from this dealer. Shortly afterwards, serious issues became apparent and we returned to their premises to resolve the matter. We spent several hours there attempting to reach a resolution.

A written letter was provided confirming they had taken possession of the vehicle and that a refund of £3,800 would be processed within 3–5 working days. This timeframe passed and the refund was not received as stated.

This resulted in wasted time, travel, and inconvenience trying to resolve the situation.

Based on my direct experience, I would advise others to ensure they carry out full checks and keep clear written records when dealing with this business.

Excellent service, polite and very friendly staff, this motor dealer is one of the best in this region. Top notch variety of stock to full fill my needs and budget. Bought two cars from this dealer so far and definitely come back again in the future with my eyes closed, I would definitely recommend this place to my friends and family.

Travel wel over a hour after arranging to see a car. Spoke to them the day before about vehicle got told it was spot on but when I got there it need a fly wheel change as noise coming from engine was not good. Total let down for not being honest from the start stay clear of this dealership in my opinion

Picked up my new Nissan juke today as arranged the staff member was there to meet me everything done in 30 minutes fantastic the young lady who made the appointment was very good excellent and made all the difference Thank you

Bought a car in August
Bought a car in August. Management engine light came on, tyre sensor light aswell as the DPF filter saying it needs cleaning. Sent car back to be repaired. Car got returned back to myself with said issues fixed. In less than 5mins of driving the car all the same lights were back on the dashboard sent back to repaired...4 times in total. Eight and half weeks and still no sign of car been back and fixed. Every day this week they have promised 100% that my car will be back. The car is now 'fixed' When pushed for getting my car back which they promised ,I've now been informed that one of the lights has magically appeared back on..after been told the car was all fine and waiting to be dropped off. it's still in the garage. Supposedly car is coming tomorrow which I highly doubt

#UPDATE...car has been dropped off still with the same lights and faults. Work clearly hasn’t been completed even after been advised that their wasn’t any lights on and it’s been fixed..I was promised 100% it was fixed. Been reported to the motor ombudsman

This is just i am Writing for Mr. Neil a well refined and amazing gentleman, he was really patient and truthful, informative and a quick responder to concerns.

MB motors is really lucky to have such an amazing man working with them.

Unbeatable best price aas iffered for my Audi a1 , really liked the waybhe was keeping an eye on the cars and this time coz of my own personal reason i missed to win car, however in near future will surely consider and recommend MB motors , especially "mr .Neil" to everyone .

just go meet This man and you are sorted.

Thank you MB motors and Mr. Neil

Thank you very much for beautiful car .i am happy guys thanks for nice coffee.

######BUYERS BEWARE!######

Today my Daughter who is only young and blindsided by a nice looking car looked at purchasing a 19k MERCEDES-BENZ A CLASS
Hatchback 2.0 A35 AMG (2019/68)
£18,995
Upon purchasing a vehicle checker this vehicle was a stolen and recovered damaged vehicle, but the advert said nothing please proceed with EXTREME CAUTION when purchasing from here! This car is still available!

Sign up to get MOT/Road Tax reminders for this vehicle for free.
Download this report as a PDF
Certificate of Vehicle History
Registration
AV02MJV
Date Of Check
12 November 2025 17:51
Reference
TCRD1VX8G06
Overview
Result
Fail

Information
This vehicle has been written off and has been seen at a salvage auction.
Completed Checks
Stolen (Police)
No
Stolen (Insurance)
No
Written off
AV02MJV - Cat. S (Stolen recovered)
Occurred 21 July 2022
Salvage History
Reg: AV02MJV
This vehicle was seen at a salvage auction
On: 18 November 2022
Desc: Mercedes Benz, Amg A 35 4, 2019
VIN ends: 1320

View salvage details
Exported
Not Exported
Imported
Not Imported
Scrapped
Not Scrapped
Unscrapped
Not Unscrapped
VIC Inspected
Not VIC Inspected
Colour Changes
No Colour Changes
Plate Changes
Yes. 4 recorded.
Prev Plate 1
AV02MJV until 10 Jul 2020
Prev Plate 2
OX04MUN until 11 Aug 2020
Prev Plate 3
AV02MJV until 03 Oct 2020
Prev Plate 4
D3GNE until 29 Jul 2021
Mileage Issues
No
Ex-Taxi
No
MOT & Road Tax
Road Tax
Expired: 01 Jul 2025
MOT
Ends: 10 Jun 2026
Your Manual Checks
VIN ends with:
1320
Engine Number:
‍26092030035264
V5C log book date:
04/04/23
Important
It is important that you check the above details before purchasing this vehicle to confirm its identity.
Stay safe, take a look at our car buying advice:

TRADING STANDARDS NOTIFIED
WOULD YOU WANT YOU CHILD DRIVING AND SPENDING THERE SAVINGS ON A ONCE CRASHED CAR,!!

MB MOTORGROUP SRIVE TO DO BETTER RATHER THEN RIPPING PEOPLE OFF!

Seems funny after challenging them all I got was oh doesn’t it say on the advert. My good friends at trading standards are going to pay them a visit very soon!

Oh just so your are aware my daughter is a
Police officer!
you chose the wrong person to rip off.

In reply to your reply!

You still concealed that fact in your advertisement the car was a category vehicle which is an offence under the sale of goods act, its clearly not an oversight as you are asking way over the market value of this once written off vehicle, know full well a vehicle with a written off marker costs considerably more to insure and the likelihood of being repaired again after the slightest bump would highly likely be turned down by any insure, so this in turn makes your reply utter rubbish, on inspection of your so called Trustpilot reviews I’d say most are 100% fake. Which I’ve plainly highlighted with calling you out on a vehicle you’re selling! As I said trading standards would highly agree!

Got my first car from MB Moter Excellent staff very helpful and professional you will not be disappointed , the cars they sell are really well looked after would recommend to everyone also thanks to all the staff for this great service and start to my journey.