Mc Convey Cycles Reviews 839

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I bought a new bike from mcconveys this week and had a bit fit carried out by James. Very nice clean shop, friendly staff and very professional. James was very good at his job and the bike fit was v... See more

Company replied

Rated 5 out of 5 stars

I can recommend McConvey Cycles. The staff are always friendly, welcoming, and genuinely knowledgeable about everything cycling. Their advice is spot on, and they always take the time to talk through... See more

Company replied

Rated 5 out of 5 stars

Left my e-bike with Mark for repairs to the motor mount. He went above and beyond to ensure the issue was resolved. Well pleased with his attention to detail and efficiency. He kept in touch th... See more

Company replied

Rated 5 out of 5 stars

Collected my new Gazelle Ultimate last Friday, one week before expected. Eamon again worked his magic and got what was turning out to be a difficult bike to find. Excellent service as always from... See more

Company replied

Company details

  1. Bicycle Shop

Written by the company

37 years of Living. Breathing. Bicycles.


Contact info

4.9

Excellent

TrustScore 5 out of 5

839 reviews

5-star
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Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase, good service and fast delivery. Really enjoy riding my new bike.

22 July 2023
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Reply from Mc Convey Cycles

Hello Eugene, we are so happy that you enjoyed our service. We wish you good health to ride your new bike.
Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Let me know exactly the compatibility…

Let me know exactly the compatibility of the part I needed and kept me updated

15 July 2023
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Reply from Mc Convey Cycles

Hello Tom, we are delighted that you have took the time to review our service and have given us a 5* rating as it is great pat on the back for all the staff.
Kind Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Giant Contend ar 4 2021

Contacted by Mark before the bike was sent to me, to ask about size and confirm delivery details. Bike arrived before I expected, yesterday in fact and all I needed to do was turn the bars and fit the front wheel and seatpost. Excellent. 25 miles done this morning:)

15 July 2023
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Reply from Mc Convey Cycles

Hello Marcus, thankyou for reviewing our service and are happy with the bike. I will pass on your regards to Mark. We wish you health to enjoy your cycling journey.
Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Friendly

Friendly, helpful staff

24 June 2023
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Reply from Mc Convey Cycles

Thanks a lot for you confidence in our service.
Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Looked after my dads bike and had it as…

Looked after my dads bike and had it as good as new.

16 March 2023
Unprompted review
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Reply from Mc Convey Cycles

Thank you for taking the time to review our service.
Much Appreciated and I hope your Dad enjoys his newly serviced bike.
Kind Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service. Great advice on products and knowledgable advice given when needed. Brilliant local company ! 5 stars all around.

20 May 2023
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Reply from Mc Convey Cycles

Thank you Emma for the glowing review. It is always good to hear positive feedback.
Kind Regards
Eamon Mc Convey

Rated 5 out of 5 stars

First class company.

Collected my new Gazelle Ultimate last Friday, one week before expected. Eamon again worked his magic and got what was turning out to be a difficult bike to find.
Excellent service as always from a Top Class team.
Helpful and knowledgeable.
Highly recommended.
Many thanks guys.

21 April 2023
Unprompted review
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Reply from Mc Convey Cycles

Thanks Sam for the excellent review. We wish you health to enjoy your new bike.
Kind Regards
Eamon Mc Convey

Rated 4 out of 5 stars

Discontinued Specialized freehub

McConnell were the only retailer I could find with stock of a freehub for a 2011 Sirrus Expert. Price was fair and despatched promptly - great service. Knocked one star for expensive delivery - £10 for a small part in a padded envelope.

10 April 2023
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Reply from Mc Convey Cycles

Thanks Paul for the Great review. It is always great to hear good news. The postage cost is the same for any item up to 5KG as we always use a 48h Track and trace. We believe this keeps the customer informed where the product is and also leads to a better service.
Thanks Again for your kind review and we hope you will shop with us again.
Kind Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Fast and efficient purchase

Fast and efficient purchase, and subsequent delivery, of item online. Thank you.

2 April 2023
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Reply from Mc Convey Cycles

Thanks Barry for the great review of our service. It is always good to get a Pat on the back. Thanks Again.
Kind Regards
Eamon Mc Convey

Rated 1 out of 5 stars

I placed the order for two wheel…

I placed the order for two wheel adapters payed a mind blowing £10 delivery for a 48 hour delivery. The parts are very small and easily posted through the letter box no weight at all to them . The order was placed on a Saturday the part wasn't sent out until Tuesday with the excuse the man what deals with posting was off Monday. No body else capable? . I only received the package Saturday dinner time a week later would you call this reasonable? I'm part of a large cycling group looking for bike sources around the UK so I used my address not the club's. Very unhappy with the service

25 March 2023
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Reply from Mc Convey Cycles

Hello Stephen, I am sorry that you are not happy with our service and we will endeavor to do better as we pride ourselves on delivering the best possible service to all our customers.
Please accept our apologies on this occasion and we hope to see you again.
Kind Regards
Eamon Mc Convey

Rated 5 out of 5 stars

Great range of quality products and…

Great range of quality products and prompt delivery

18 March 2023
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Reply from Mc Convey Cycles

Thank you Dermot for taking the time to review our service. It is much appreciated.
Regards
Eamon Mc Convey.

Rated 5 out of 5 stars

Excellent service from the McConvey…

Excellent service from the McConvey team, ordered 2 kids Specialized Jett 20 online and received several phone calls with updates on order and delivery. Will be a returning customer when it comes time to upgrade.

4 March 2023
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Reply from Mc Convey Cycles

Thank you a lot for your kind words. I hope the kids enjoy riding their new bikes.
Kind Regards
Eamon Mc Convey

Rated 5 out of 5 stars

This guys are awesome 👌

My experience was more than 5 stars. Excellent customer service, approachable, professional, good craic. I couldn't ask for more.

13 January 2023
Unprompted review
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Reply from Mc Convey Cycles

Cheers Nolan, Thanks for the awesome review. It was our pleasure to be of service.
King Regards
Eamon Mc Convey.

Rated 5 out of 5 stars

Boys know their stuff

Boys know their stuff, great service.

22 December 2022
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Reply from Mc Convey Cycles

Thanks Stephen for the Kind review.
Happy New Year to you and your family.
Regards
Eamon Mc Convey.

Rated 5 out of 5 stars

Easy transaction

Easy transaction. Part delivery quick.

14 November 2022
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Reply from Mc Convey Cycles

Thank you for your kind review of our service.
Regards
Eamon Mc Convey

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