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McIntosh Electrical Reviews 

910
•
TrustScore 4.5 out of 5

4.7

Electrician
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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent professional service, highlighting the efficiency and effectiveness of the work completed. The staff are frequently described as polite, knowledgeable, and helpful, often going the extra mile to assist with additional needs. Many people appreciate the punctuality and professionalism of the team, noting their skilled work and tidy approach. However, some people mentioned instances where initial attempts to fix problems were unsuccessful, requiring them to seek alternative solutions at their own expense. A few other people also felt that certain complex issues, such as those involving electronic circuit boards, were outside the expertise of the electricians.

What people talk about most

Service

People report positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently engaged McIntosh Electrical to extend power from the power board to our garage at the rear of our property. Their team did an excellent job completing it in one day. It was a big job w... See more

Rated 5 out of 5 stars

Excellent professional service. We had an ongoing problem with pool equipment tripping the safety switch. Electricians sent from the pool company failed to identify the cause twice - even though they... See more

Rated 5 out of 5 stars

The administrative staff are polite and well versed in the technicalities so was able to organise the right service for me. The staff sent to the house were very efficient, conscientious and helpful.... See more

Company replied

Rated 5 out of 5 stars

I was extremely happy with the timely and professional work from Aaron and Josh. They expertly replaced an exhaust fan mounted on a glass window and upgraded our existing power board with earth leakag... See more

Company details

  1. Electrician
  2. Electric vehicle charging station
  3. Electrical installation service
  4. Lamp repair service
  5. Lighting Contractor

Written by the company

Jenny and Brent McIntosh are delighted to introduce you to a family-owned business, McIntoshElectrical and its outstanding team. In business for over 20 years,we have developed an exceptional reputation for excellent customer service, trust and quality electrical work. For your ultimate safety and peace of mind,all our electricians are also Gold Accredited Master Electricians and complete all works with high priority to safety and to stringent Australian Standards. The Master Electricians program accredits experienced electrical contractors who are committed to delivering only the highest standards of quality, electrical safety, energy advice, and service integrity. We undergo stringent safety, and quality audits annually to ensure that we maintain and uphold the Gold Master Electricians standard for all work we complete, including rewiring, and EV Charger installations. McIntosh Electrical has a well earned reputation for being one of the best companies in the electrical industry, and now emerging as one of the most superior and experienced installers in the EV Charger space. Aside from our technical excellence and vast experience, we are passionate about delivering first-class customer service. With over 1500 five-star reviews across TrustPilot and Google, multiple awards under our tool belt and 20+ years experience,You can be assured that every technician will treat your property as if it were their own and communicate with you on all levels throughout the work process. Call us today

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

910 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(910)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

All good

All good. EV installation work for 11 appartments done on time and on budget as promised. Pleasant people to deal with.
Would recommend

20 December 2024
Rated 4 out of 5 stars

The electrician was great

The electrician was great - very polite and personable. He arrived on time, had all the right tools for the job. He did a very good job installing 2 fans. Demonstrated and explained how everything worked. Everything was left neat, tidy and clean.

4 December 2024
Rated 5 out of 5 stars

A great experience

McIntosh Electrical were a pleasure to work with. From the commencement of the scoping process, through to completion, the team were efficient, reliable and knowledgeable. The onsite work conducted over two weeks was managed very professionally and completed on time.

27 November 2024
Rated 5 out of 5 stars

No title

The electricians< including the top hombre arrived early after contacting me. They did a great job, fixed my electric issues up. Not big jobs but things I could not do, such as climbing big ladders. They did not make feel like a fool or patronise me which can be common for older folk etc.

17 November 2024
Rated 5 out of 5 stars

We continiue to have a great experience…

We continiue to have a great experience with McIntosh through Sam and the apprentices that accompany him - very easy and seamless despite the many issues our precinct possesses as an old building. Thank you too to Jenny for helping line everything up for us!

11 November 2024
Rated 5 out of 5 stars

Quality work. Professional tradie

I had McIntosh Electrical perform a range of tasks - install smoke alarms, change some light switches and replace a ceiling light in the garage. Communication was great - I was called half an hour before the scheduled appointment and my job request was confirmed. Sam was excellent. He was polite, efficient and professional. He got the job done and was clear/concise in explaining the options that were available to me.

Very happy with the outcome and will definitely use them again for future electrical work.

11 September 2024

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