McIntosh Electrical Reviews 

910
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent professional service, highlighting the efficiency and effectiveness of the work completed. The staff are frequently described as polite, knowledgeable, and helpful, often going the extra mile to assist with additional needs. Many people appreciate the punctuality and professionalism of the team, noting their skilled work and tidy approach. However, some people mentioned instances where initial attempts to fix problems were unsuccessful, requiring them to seek alternative solutions at their own expense. A few other people also felt that certain complex issues, such as those involving electronic circuit boards, were outside the expertise of the electricians.

What people talk about most

Service

People report positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently engaged McIntosh Electrical to extend power from the power board to our garage at the rear of our property. Their team did an excellent job completing it in one day. It was a big job w... See more

Rated 5 out of 5 stars

Excellent professional service. We had an ongoing problem with pool equipment tripping the safety switch. Electricians sent from the pool company failed to identify the cause twice - even though they... See more

Rated 5 out of 5 stars

The administrative staff are polite and well versed in the technicalities so was able to organise the right service for me. The staff sent to the house were very efficient, conscientious and helpful.... See more

Company replied

Rated 5 out of 5 stars

I was extremely happy with the timely and professional work from Aaron and Josh. They expertly replaced an exhaust fan mounted on a glass window and upgraded our existing power board with earth leakag... See more


Company details

  1. Electrician
  2. Electric vehicle charging station
  3. Electrical installation service
  4. Lamp repair service
  5. Lighting Contractor

Written by the company

Jenny and Brent McIntosh are delighted to introduce you to a family-owned business, McIntoshElectrical and its outstanding team. In business for over 20 years,we have developed an exceptional reputation for excellent customer service, trust and quality electrical work. For your ultimate safety and peace of mind,all our electricians are also Gold Accredited Master Electricians and complete all works with high priority to safety and to stringent Australian Standards. The Master Electricians program accredits experienced electrical contractors who are committed to delivering only the highest standards of quality, electrical safety, energy advice, and service integrity. We undergo stringent safety, and quality audits annually to ensure that we maintain and uphold the Gold Master Electricians standard for all work we complete, including rewiring, and EV Charger installations. McIntosh Electrical has a well earned reputation for being one of the best companies in the electrical industry, and now emerging as one of the most superior and experienced installers in the EV Charger space. Aside from our technical excellence and vast experience, we are passionate about delivering first-class customer service. With over 1500 five-star reviews across TrustPilot and Google, multiple awards under our tool belt and 20+ years experience,You can be assured that every technician will treat your property as if it were their own and communicate with you on all levels throughout the work process. Call us today


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

910 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(910)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sorted out our problem

Matthew and his apprentice provided prompt and excellent service by finding the fault in our electrical system in a timely manner while keeping us informed about what they had found and the best solution to our problem.

The charge for their services was very reasonable. We would employ McIntosh Electrical again to solve electrical problems.

3 January 2024
McIntosh Electrical logo

Reply from McIntosh Electrical

Hi Russell,

Wow! Your fantastic feedback about Matthew and the McIntosh Electrical Team has us all smiling here. 🌟 We're genuinely grateful for the time you took to share your thoughts, and we consider ourselves fortunate to have amazing clients like you.

At McIntosh Electrical, we take pride in working hard to provide affordable and great value-for-money services. Your satisfaction is our priority, and it's customers like you that motivate us to keep delivering top-notch service.

Whenever you're in need of electrical maintenance in the future, we can't wait to hear from you! Feel free to reach out anytime.

Best regards,

Jenny McIntosh

Rated 4 out of 5 stars

Prompt service

Prompt service - came same day. Electrician explained the problem to me and fixed it. Only downside was that it was quite expensive.

7 December 2023
Rated 5 out of 5 stars

Top notch trade - highly recommend

This was our first time using McIntosh Electrical and we were not disappointed. They are reliable, professional, skilled, tidy and courteous. The job was done on time, to an excellent standard and for the price quoted. We wouldn’t hesitate to recommend McIntosh electrical.

4 December 2023
Rated 5 out of 5 stars

Awesome NBN cabling pro's

I've used McIntosh twice to do internal NBN cabling, each time they we a breath of fresh air compared to NBN guys who rarely can finish what they started same day. They come when they say, take the time they said it would take and clean up nicely afterwards and freely give related advice. Can't recommend them highly enough

13 November 2023
McIntosh Electrical logo

Reply from McIntosh Electrical

Thank you Sandor for taking the time to leave a detailed review and awesome feedback on our professional team! Receiving glowing reviews like yours is why we love what we do :-) We really appreciate hearing from happy clients. We look forward to hearing from you next time.
Regards
Jenny McIntosh

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