Fantastic Driver. Item received late at night so couldn’t clearly see it. Next day in true light realised it was damaged on the edges possibly due to poor packaging as only one side was in protection.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Order all on time and complete. Delivery driver helpful and friendly If I had one comment I paid extra for everything to be undercoated but didn't think it was that good a finish
Company replied
I never write reviews. I’m really impressed and happy with this company. I ordered some skirting and there was an issue with the delivery during transit which was completely unavoidable for them which... See more
Company replied
The more modern Torus profile is more attractive and likely to be easier to clean. Undercoat was a warm white so needed minimal gloss to finish. Best of all we paid extra for faster delivery and the... See more
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Company details
Written by the company
When it comes to skirting board and architrave, we know best. Using only the best MDF on the market, we manufacture every piece to order and deliver 98% of orders on our own fleet of delivery vehicles. We're expanding our product range and now offer wall panelling as well as internal doors. Every single order is available with free delivery as standard.
Contact info
Unit 25 Gravelly Industrial Park, Thompson Drive, B24 8HZ, Birmingham, United Kingdom
- 0121 328 2179
- sales@skirtingworld.co.uk
- www.mdfskirtingworld.co.uk
4.0
Great
837 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 2 weeks
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Excellent quality, too bad they're unfair to customers
The skirting is excellent quality and the service is good. Unfortunately, I ordered too much of it on my builder's recommendation and they have a very unfair returns policy where they only refund 50% even if you order something that isn't custom and even if it's within 14 days of purchase. Buyer beware.
Had they made this policy more explicit at order, i wouldn't have chosen them.
10 December 2025
Unprompted review
Reply from Skirting World
Thank you for your feedback and for your comments on the quality of our skirting and service. We’re sorry to hear of your disappointment regarding our returns policy. As our products are made to order in long lengths, our returns terms differ from standard off-the-shelf items, but we appreciate that this may not have been clear enough at the point of purchase. Your comments are valuable and will be taken on board as we continue to review how we present this information to customers.
Can't honour their delivery pledge!
Paid £19 for a delivery between 4 to 6 working days. Ordered on the Sunday so they got it first thing Monday morning. I recieved an email telling me it was going to be delivered on the following Tuesday, thats 7 working days. When I complained they insisted it was 6 working days. Needless to say I cancelled the order.
8 December 2025
Unprompted review
Reply from Skirting World
We’re sorry to hear about your experience and for the frustration caused by the delivery timescale. Our delivery estimates are based on working days from the point the order is processed, but we appreciate that this wasn’t clear in your case and understand why this led to disappointment. We regret that your order was cancelled and thank you for your feedback, which we’ll use to review how we communicate delivery expectations more clearly.
Good Service Again
Always use these guys for MDF skirting and window cills. A good price and a quick delivery.
28 November 2025
Unprompted review
Reply from Skirting World
Thanks for the review, Mike!
The delivery was spot on when they said…
The delivery was spot on when they said I paid for the expensive delivery but it still ended cheaper than any where else quality is excellent the only thing is when you pick a rebate you don't have choice between pipes and cables but other than that perfect
25 November 2025
Unprompted review
Reply from Skirting World
Thanks a lot for your review!
We’re really pleased to hear the delivery arrived exactly when expected and that you found the service good value - especially compared to other places.
Thanks as well for the feedback about the rebate options. If you’d like a hand choosing the best rebate for pipes vs cables on a future order, our customer service team will be happy to advise - just drop them a message before you place it and they’ll talk you through the options.
Appreciate your custom, and we look forward to helping again!
Excellent quality and value for money
Excellent quality and value for money. Kept informed from placing order to delivery even delivery guy so pleasant and helpful delivery was later in the day than expected which they I informed us and delivery guy very apologetic and a credit to their work force
27 November 2025
Unprompted review
Reply from Skirting World
Thanks so much for your review!
We’re really pleased to hear you found everything excellent quality and great value for money. It’s also lovely to know you felt well-informed throughout the order process - we try to make that as smooth and clear as possible.
And a big thank you for your kind words about the driver. We’ll be sure to pass that on to the delivery team - it means a lot.
Thanks again for choosing us, and we hope to help with your next project too!
They were happy to send me samples that…
They were happy to send me samples that I needed. Will choose what I need and buy from Skirting World. Good service from them.
15 November 2025
Unprompted review
Reply from Skirting World
Thank you, Martin!
Great service yet again
Great service yet again, I wouldn’t go anywhere else for skirting boards
27 November 2025
Unprompted review
Reply from Skirting World
Thank you so much, Kathryn!
Still waiting for my order over 2 weeks later
I waited In all day for my order to not arrive. I then get told that it was turned away by me because it was damaged which is not the case. My carpenter has been paid to do nothing as the material still have not been delivered.
I am still waiting for this order to be delivered or refunded 2 weeks later.
Would definitely not order from this company again. I am not getting any replies to my emails or messages either.
21 November 2025
Unprompted review
Reply from Skirting World
Thanks for taking the time to leave this review. We’re really sorry to hear how frustrating this has been.
This isn’t something we’d want to leave unresolved. Please contact our customer service team directly with your order number (and any previous email reference if you have it) so they can urgently look into the issues.
We want to get this sorted for you as quickly as possible.
Top quality skirtings
Ordered softwood skirtings and architraves. Was slightly apprehensive ordering online given the general quality of softwood in terms of knots, warping and twisting but I needn’t have been as the quality from skirting world is first class. Really can’t fault it. Properly primed aswell. Will be ordering all of my skirting’s from here from now on.
6 November 2025
Unprompted review
Reply from Skirting World
Thanks so much for the brilliant review!
We’re really pleased to hear the softwood skirtings and architraves exceeded expectations - especially when ordering online can feel a bit of a gamble. Great to know the quality and primed finish were spot on for you.
We really appreciate your trust, and we’ll be here whenever you’re ready for the next order. Thanks again for choosing Skirting World!
Reply from Skirting World
Ian, thanks for the review!
Great quality, service and value
Great quality, value and service, delivery on time and flexibility with size
Excellent all round
28 November 2025
Unprompted review
Reply from Skirting World
Thank you, Andrew!
Good value, though a little roughly finished
Ordering was straightforward and delivery very timely, although the driver didn't seem to be aware of the what3words location added to the order as requested and got lost. The dado rail was good value but a bit disappointed that the primed version had a very rough finish and the profile is not consistent throughout. Looks quite good now finished!
25 November 2025
Unprompted review
Reply from Skirting World
Thanks for your review and for sharing the detail. We’re pleased to hear ordering was straightforward and that delivery was timely.
Sorry to hear there was some confusion finding your what3words location - we’ll make sure this feedback is passed on.
We also appreciate your comments on the primed dado rail finish and consistency. If you haven’t already raised this with customer service, please do get in touch with a few photos and your order details so they can review it properly and see what they can do to help.
Glad to hear it’s looking good now it’s finished, and thanks again for choosing us.
Great product and experience
Great communication, informative website, wide range of products, quick delivery.
25 November 2025
Unprompted review
Reply from Skirting World
Thanks for the kind words!
False advertising and why I will not…
Reason for low score and why I will not use again is due to false advertising on their website that their skirting was made of HDF - this bold comment on their website triggered my purchase . On a phone call regarding a delivery date change they only then admitted it was actually not HDF - as they were still claimingiin writing on their website BUT MDF - ( photo of HDF advert sent to person on phone call) and when challenged about it and the fact they still continued false advertising they tried to say their MDF was a better grade of MDF but was not HDF That is just unacceptable fraudulent behaviour. Will not use again on my projects as company is clearly untrustworthy.
Shame as systems on order progress and comms were good.
Will update when delivery arrives
28 November 2025
Unprompted review
Reply from Skirting World
Thanks for taking the time to share this, and I’m sorry to hear you’re feeling let down - we understand how important clear product information is when you’re ordering for projects.
We absolutely don’t want you to be left with any concerns. If you need any more information, you can contact our customer service team directly.
We do appreciate your comment about our order updates and communication.
Reply from Skirting World
Thank you so much!
Third order
I really appreciate this store. They offer a great range, great quality, good prices and reliable delivery. Add to that the friendly, polite, helpful staff, and you couldn't want for more.
100% recommended
17 November 2025
Unprompted review
Reply from Skirting World
Thanks so much for the amazing review!
We’re delighted to hear you’re happy with everything - and it’s especially lovely to know our team made such a positive impression. I’ll be sure to pass your kind words on to everyone here.
Really appreciate the recommendation. We’d love to help again anytime you need us!
Last minute changes
Would be 5 stars but changed the delivery date from Monday to Sunday at 7 PM on Friday night. But the wood was good quality
23 November 2025
Unprompted review
Reply from Skirting World
Thanks for your review! We’re really glad to hear you’re happy with the quality of the wood.
We appreciate you mentioning the delivery date change as well - we understand that last-minute adjustments can be inconvenient. If you’d like us to look into what happened there, please drop our customer service team a message with your order number and they’ll be happy to help.
Thanks again for choosing us!
The items came in good time and the…
The items came in good time and the skirting was of good quality however the architrave was not as good. The face looks great but the bumps down both sides from where it has been machined is annoying when you have paid extra for a primed finish. Both edges needed to be sanded down to remove this on all pieces. This took along time and then needed to be undercoated again before I could fit them.
23 November 2025
Unprompted review
Reply from Skirting World
Thanks for taking the time to leave such a detailed review. We’re really pleased to hear the skirting arrived in good time and that you’re happy with the quality of it.
We’re sorry to hear the architrave didn’t meet expectations, especially after choosing the primed finish. That’s definitely not the experience we want you to have and we appreciate you flagging it.
If you haven’t already, please get in touch with our customer service team with your order number and a few photos - they’ll be able to look into this properly and help with a suitable resolution.
Thanks again for the feedback and we hope the rest of your project comes together smoothly.
Great quality skirting boards
Great quality skirting boards, delivered within a week of ordering
28 November 2025
Unprompted review
Reply from Skirting World
Thanks, Rhys!
Fantastic service
Very pleased with our order. We called customer service as one item was missing and they despatched it straight away.
We were well updated about our delivery once items had been despatched
28 November 2025
Unprompted review
Reply from Skirting World
Thanks so much for the review!
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